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A Brief Overview of the Indian IT Industry & Infosys
February, 2006February, 2006
Page 2
Rapidly growing GDP of 7.5%-8%
Services sector has more than 50% weightage in GDP
Structural drivers for growth
Large population and favorable demographic trends
Skilled and well-educated labor force
Rising integration into global trade and investment
Improving macro policies and institutional framework
Various studies predict that India will become the 3rd largest economy in the world by 2050
But there are challenges
Need for simplification of rules and regulations
Infrastructure
A brief look at the Indian Economy
Page 3
Rapidly growing exports
1991 – US $128 million
2005 – US $17.2 billion
2008 (projected)- US$ 50 billion
Employs over 1,100,000 people
Over 400 Fortune 500 companies outsource their software development
& maintenance to India
Snapshot of the Indian Software Industry
(Source: NASSCOM)
Page 4
Liberalization of the economy & the seeds of IT boom in India
Abolition of licenses
Rationalization of taxes
Export thrust
Reduction of import tariffs
Abolition of wealth tax
Foreign exchange reforms
Free pricing of IPOs
Foreign portfolio investments
Employee stock option plans
Page 5
The Infosys Journey…
2005
Infosys crosses USD 1.6B (05-06 projection $2.1B) in
revenue and has over
49000 employees,
with 454 clients
Page 6
Infosys this year will be a $2B organization…
» Global Presence with offices in 17 countries and 45 cities
» Over a Billion and half USD in revenue (projection of 2.14B) and growing at a rate of 49% per year
» Less than 65% of revenue from USA. Strong presence and understanding of APAC market
» Partnering with clients for Technology-enabled Business Transformation
» Proven track record of ramping-up resources to meet client needs
» High customer satisfaction – over 93.2% (as on Q3 ‘05) of revenues from repeat business
» 39 clients from Fortune 100 (Total number of clients as 454 (Q3))
» Over 49,420 employees
» Numerous quality benchmarks – CMMi 5, PCMM, Six Sigma, BS7799, AS9100 certifications to name a few
» Worldwide recognition for business practices, financial management & technical expertise
To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people
V I S I O N
To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people
V I S I O N
Canada: Toronto
USA: AtlantaBostonCharlotteChicagoDallasDetroitFremontLos AngelesNew YorkRestonSeattle
Argentina: Buenos Aires
India:Bangalore, Chennai, Pune, Bhubaneswar, Hyderabad, Mangalore, Mohali, Mysore, New Delhi, Mumbai, Trivendrum
Australia: MelbourneSydney
China: BeijingShanghai
Japan: TokyoHong KongMauritiusSharjahSingapore
Europe:AmsterdamBrusselsFrankfurtLondonMilanParisPragueStockholmStuttgartUterchtZurich
Page 7
Infosys Consulting Inc
Infosys Australia Ltd.
Subsidiaries
Infosys Technologies (Shanghai) Company
Ltd (ITSCo)
Progeon ( BPO)
Enterprise Solutions
Express, Transportation, Media and Entertainment
Product Engineering
and Embedded services
Systems Integration
Enterprise Solutions
Independent Validation Services
Infrastructure
Management Services
Business Process
Outsorcing
This is how we are organized…
Client focused integrated business units ably supported by ECU’s, BEF’s and competency centers.
Page 8
Application Development and Maintenance
Strategy and Transformati
on Consulting
Business Process Management
Infrastructure Management
Systems Integration
Enterprise Solutions
Technology Consulting
Technology-enabled BPR
Software Re-engineering
People Organization Infrastructure Process Quality
Infosys Global Delivery Model
2004
2001
1981
1996
• New services defined as services other than Application Development, Maintenance, Re-engineering and Products
68.30%
63.90% 63.70% 61.10%58.90%
31.70%36.10% 36.30%
38.90%41.10%
20%
25%
30%
35%
40%
45%
50%
55%
60%
65%
70%
2001 2002 2003 2004 2005
ADM Non-ADM
We have continuously evolved to try and meet client requirements over the years…
Page 9
Infosys’ rich client base enables it to leverage the best practices followed in other accounts.
Sample client base
Infosys has 39 Fortune 100 clients and 98 Fortune 500 clients
(as of 31st Dec 2005)
Page 10
Infosys has strategic alliances with key players in all the segments to provide best services at optimal cost..
Key Alliances of Infosys:
Page 11
Recruitments best-in-class and has the infrastructure/ practices to retain them.
Infosys Strategy for Employee -Attracting the best• Laterals joining from Big 5 and global corporations• Employer of choice at IIT, IIM• Capability to train 14,000 employees in a year at MysoreFocus on growth & retention• Managed attrition (<11%)• Stock options for all employees – pioneer in India• Training spend >5% of revenuesWorld class work environment• Campus like facilities and culture• Fast paced, results oriented ethic• Empowerment in non-hierarchical organization• International Program like Instep to ensure global work culture
Page 12
Parameters Unit Benchmark Infosys Source
Delivered Defect Density Delivered Defects/ FP
0.105 0.026
Overall Defect Removal Effectiveness
% 95 97
On-time Delivery % of projects 66 94
Productivity LOC/ Person Day
52 65
Defect Density Total Defects/ KLOC
12 6
Software Assessments, Benchmarks and Best Practices by Capers Jones (2000) Bangalore SPIN Phase 3 Report
Apr 03
Bangalore SPIN (Software Process Improvement Network) is a commercially neutral, non-profit organization supported by leading global software companies.
This has Special Interest Groups (SIG) for benchmarking (Development), comprising of over 15 high maturity (Level 5) offshore vendors.
With a deep focus on Process Capability and Benchmarks itself against high maturity offshore vendors (CMMI – L5) in industry
Page 13
Wh
at w
e o
ffer
…
…W
hat
it
bri
ng
s to
YO
U
Best People, Low Attrition and steep ramp-up capability
End-to-end services
Global Presence and matured Delivery Models
Ability to scale
SEI CMMI Level 5 Processes and high quality focus
Express /Logistics Domain and diverse Technical Competence
Sustainable Learning Curve Advantages
Addressing your complete landscape
Quick Time to Market, Lower Costs
High Confidence Levels in Delivery and Relationship
Quality Delivered by a very few Companies worldwide
Sound Methodologies, Repeatability
To summarize, the strengths of people, process and technology converge seamlessly within Infosys to fulfill your end to end IT needs.
Page 14
Thank You