2. A set of shared beliefs, values and practices The behaviours
we want every team member to exhibit Intangible, yet critical
3. 1. How we do things around here 2. Whats expected of us 3.
What we expect of each other
4. Affects our enjoyment of work Affects our performance and
effectiveness Greater chance of success If were aligned on how we
do things around here, what is expected of us and what we expect of
each other, were more likely to be successful
5. Culture will evolve regardless We have the chance to create
the culture we want
6. WE BELIEVE EVERYONE WANTS TO BE SUCCESSFUL, AND BE PART OF
SOMETHING SUCCESSFUL. WE ALSO WANT TO SHARE IN EACH OTHERS
SUCCESS.
7. WE WANT TO CREATE AN ENVIRONMENT THAT ENABLES EVERYONE TO
PERFORM AT THEIR BEST, AND THAT ATTRACTS AND RETAINS THE BEST OF
THE BEST.
8. TO BUILD A WORLDS-BEST CULTURE, WE MUST FOCUS ON INITIATIVES
THAT WILL ATTRACT, RETAIN & MAXIMISE THE BEST OF THE BEST.
9. WORLDS BEST PRACTICE
10. PRACTICE PRINCIPLES Respect Presume best intentions Focus
on each others strengths Seek first to understand, then to be
understood Make each other look good Authentic success Ubuntu
Liberating peoples lifestyles
11. To promote an environment that enshrines and encourages the
actions and habits we all agree that will enable everyone to
perform at their best, we propose
12. 1/ DEFINE AND DOCUMENT THE BEHAVIOURS EXPECTED OF TEAM
MEMBERS AND OF THE PARTNERS
13. To perform at our best, team members require several
commitments from the Partners; we in turn commit to achieving
certain outcomes. where have I heard that before?
14. CLIENT COMMITMENT STATEMENT
15. INTERNAL COMMITMENT STATEMENTS
16. TEAM MEMBER COMMITMENT STATEMENT The behaviours and
outcomes we commit to strive for. What we require from Partners to
perform at our best.
17. PARTNER COMMITMENT STATEMENT The behaviours and outcomes
the Partners expect from all team members. The actions they commit
to undertaking to help us achieve our best.
18. 2/ SUB CULTURES
19. WORK-LIFE BALANCE EVENTS (fun & team-building)
LEADERSHIP & MENTORING PROFESSIONAL DEVELOPMENT AWARDS &
RECOGNITION GIVING SUB CULTURES INCLUDE:
20. 3/ CREATE A BETTER WORK ENVIRONMENT & ENHANCE WORK/LIFE
BALANCE
21. 3a) Create a better physical work / recharge environment
> Redevelop lunch room area (by Christmas) > Hot desk / hot
office
22. 3b) Create a better work / life balance Flexible hours: can
start early and finish early, or start late and finish late, in
certain circumstances (approved by Manager in advance) > Pick up
kids from school, meet a tradesman, etc > Formalises existing
policy
23. FUEL YOUR FUTURE LAUNCH GIFT $50 fuel card OR $50 coffee
card @Deganis