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Customer Satisfaction
Carpet cleaning is part of the cleaning business and classified as a service jobs. Our
main aim is customer satisfaction, because our income is dependent upon their
satisfaction with our work. Now service industry has its pros and cons each weighing
out the other in different situations.
When it comes to carpet cleaning, most of the customers expect their carpets to be
restored perfectly. And to restore it perfectly you need a proper way to deal with them.
Sometimes customers use simple DIY techniques which work fine but most of the times
leave a stain more difficult to remove than the previous one.
Sometimes clients have this bad notion about carpet cleaners maybe because of the prior
carpet cleaning job. Some carpet cleaners don’t use the right technique and permanently
damage the carpets. Some carpets cleaners use a lot of water and soap which also
requires huge time and effort. These stuff leaves out a bad impression on the customers.
As a Carpet cleaner, I must know many things. Its just not that I receive a call from a
customer and I directly go and clean their carpets. A background survey is also very
important. This is like a pre – requisite before the actual cleaning work starts.
Knowing the stains, the odor of the carpet and dust particles on it helps in knowing as to
which type of cleaning will be perfect for the problem. We at Classique ChemDry use
the carbonation method which is much suitable than the regular steam cleaning. This
method of cleaning takes les time, less water and less soap and therefore the drying
process is relatively faster and end results being far superior to the other carpet cleaners.
Our brand ChemDry has existed over 30 years; it has withstood the different times and
changing technologies. We use the best techniques to give our customers the best. Our
services have always led to a happy face on our clients.
Options are many but decision has to be narrowed to just one. So next time when you do
carpet cleaning you know whom to call. Classique Chemdry is always there 24x7 to
help you.
ChemDry Classique Email: [email protected]
Address: 46 Sproule circuit,Evatt ACT, Australia, 2617
Phone: 1800 213 006
Mobile: 0458 213 408
