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Citadel…on the MovePilot City Experiences
February 18, 2014
Data Days
What is Citadel?
A project co-funded by the European Commission that aims to:
• Make it easy for cities to publish Open Data• Make it easy for citizens to use data• Create a common European Open Data ecosystem
How?
Publish data in a common format• Using available standards• Provide and source tools to transform data from (and to)
various formats
How?
Provide template applications that consume the data• Tailored to important domains for each of the pilot cities
A pilot project
Citizen engagement in the developmentof smart city applications Applying the Living Lab approach
Carina Veeckman
Researcher [email protected]
How SMARTis your city?
Sensors networks
Smart grids
Smart transportation
Smart homes
Location-based applications
Data management
RFID
QR codes on buildings
4G wireless internet Open government data
Real-time information
What is YOUR opinion?
“Stupid mayors are putting the wrong things at the heart of smart cities” (The Guardian, 26th November 2013)
“Without engaging citizens about the role of technology in their cities and its impact on the way in which they will travel, live,
eat, play and study, the Smart City vision will fail. If cities truly want to gain the benefits of technologies in society, then they
need to start a discussion with their citizens about how this technology might impact their lives” (FutureEverything, 2013)
“Smart city solutions must start with the city, not the smart” (Belissent, 2010)
Smart Cities?
Living Labs• Roots in open innovation and user innovation• “a virtual reality or a physical region in which different stakeholders
form public-private-people partnerships of public agencies, firms, universities, and users collaborate to create, prototype, validate, and test new technologies, services, products, and systems in real-life context” (Westerlund & Leminen, 2011)
• Other characteristics:
• Ecosystem approach
• The user as co-producer
• Iterative process between developers and living lab users
Closed User Group
• Cycle I• Cycle II• Min 10
Open User Group
• Cycle I• Cycle II• Min 50
Proof-of-concept phase
• Collaboration with other cities in Europe
• Min 100
• Limited amount of users• Up-skilling and inclusion
of citizen developers• Testing initial
functionality and usability
• First feedback capturing on user experience and user acceptance
• Larger user base• Citizens, citizen
developers, professional developers, SME’s,…
• Comparing the solutions cross-border
The Living lab approach
Closed user Group
Cycle I(e.g. interviews)
Cycle II(e.g. focus group)
EvaluationTesting
EvaluationTesting
DesignImplementation
The Living lab approach
The Living lab approach
Living lab testing cycles in four cities
Common deployment strategy Pilot specific elements
Number of phases User recruitment and management
Number of test cycles in each phase for iteration
Data (open data, sensor data)
User numbers Thematic focus (tourism versus transport)
Data capture methodologies
Mobile template applications
Pilot Experience: Gent
• Expectations– Connect with local dev community
– Up-skill / empower citizens
– Identify Open Data most wanted
– Create innovative services
Pilot Experience: Gent
• 2nd Period Achievements– Sparked interest in local dev community (workshops, focus
group, interviews, Data Days, hackathon) – Tools in place for less experienced developers, community
built – New datasets identified and (being) opened up– Some services created– Strong interest from civil servants!– Organized hackathon– Disseminated Citadel (mainly) in Belgium
Example Apps
Design Workshop
Pilot Experience: Gent
• Challenges• Real-time data
• Crowd-sourcing + trust
• Keep involved with local community developments– Events
– But also technology
Pilot Experience: Gent
• Goals for final year• Empower local communities to use tools (AGT and
convertor) (workshops, classes)
• Create apps for neighbourhoods
• Open up entire strategic planning
• Get sensor data through federal govt
• Organize Apps4Ghent
Pilot Experience: Gent
• Recommendations for new cities• Display value of open data to policy makers quickly
• Open up everything (even bad data) to connect with community
• Set up initiatives to connect with and learn from developers (such as talks or workshops)
• Appoint a responsible for open data
Pilot Experience: Athens (1/6)
• Expectations Showcase the added value of open data in city services provision Provide concrete guidance in opening up data and in drawing the
actual open data strategy in Athens Improve citizen participation in services co-creation through the
LL approach Bring together stakeholders in the open data governance group Explore the Athens Open Living Lab potential Provide citizens and visitors with innovative services that
improve everyday life
Pilot Experience: Athens (2/6)• 2nd Period Achievements Worked on the city specific parking template variation (on-street
parking dataset) Completed Closed user group 2 and Open user group 1 Addressed a wider group of participants First services ideas and mock-ups in place Tested and used the converter Promoted and used the AGT tool Promoted and contributed to the ODGG survey Established the official Athens Open Living Lab Raised awareness through on and off line activities
Open Athens
Living Lab
Data provider
s
UsersTechnolo
gy providers
Pilot Experience: Athens (3/6)• 2nd Period AchievementsClosed User Group 2: interviews and focus group> 4 citizen developers and important feedback
Open User Group 1: design workshop on mobility (7) and surveys (26)->7 scenarios, 4 service ideas and mock-ups
Converter->5 new datasets AGThttp://demos.citadelonthemove.eu/appgenerator/index.php?uid=A27C00DE-18C3-F702-1689-90850167DABE
Sammos Summit 2013
Design Workshop
Athens event,28/3/2013
Pilot Experience: Athens (4/6)
• Challenges Data: finding datasets Decision-making: political decision on opening up
data/ no single local platform dedicated to that-> first decision to the Open Data Strategy roadmap in Athens
Real-time data: parking sensor deployment-no access to free real-time environmental data
Social innovation: attracting and continuously stimulating a critical mass of citizens to create apps
Pilot Experience: Athens (5/6)
• Goals for final year Improve and enrich datasets Test the Athens parking template variation (on-street
parking) Deploy sensor data (if possible) Real-time environmental data Open User Group 2 Engage and work with Associate Cities (2)
Pilot Experience: Athens (6/6)• Recommendations for new cities and lessons
learned Very important to focus on making the most of the existing
datasets User engagement happens gradually The open data movement is here but strategies are missing Professional developers consider our tools too easy to work
with and would rather create applications themselves they way they normally do
Citizen-developers are more open in using our templates but when without skills still tend to confuse them with apps ready to use
Pilot Experience: Manchester
Expectations– Continue to build on Manchester’s existing Open Data work and
foster closer working relationship between Manchester City Council and our open data community
– To engage with residents in both the design of mobile apps using Open Data and to create their own apps using the Citadel templates.
– To work with other Cities to develop common standards, practices and approach
– To demonstrate the business case internally of opening data.
– Make Manchester a smarter city
Pilot Experience: Manchester2nd Period Achievements
• Completion of Manchester City Council’s Open Data Catalogue
• Running of the 2nd Closed User Group (3 participants)
• Running of 1st Open user group (14 citizen developers)
• Continued engagement with the Local Open Data Community and residents groups
• Running of local survey (27 participants in total)
• Participation in the testing and usage of the Citadel converter & AGT tools which has initially involved several internal colleagues and members of Open Data Manchester.
Pilot Experience: Manchester• Deployment of the environmental sensor network and
release of the data (URL)• Promoted and contributed to the ODGG survey• Organisation and running of the Playing with Data Hack
day.
Pilot Experience: Manchester
Challenges Identifying an effective internal business case for Open
Data
Internal resistance to the continued release of data
Creating a holistic ecosystem of citizens to co-produce new products and services.
Pilot Experience: Manchester
Goals for final year Continue to build on the data available on the Council’s
website. Work with other public bodies on realising data and
developing a sustainable business case. Build on the work to build a holistic ecosystem of
citizens to co-produce new products and services Focus on running regular development workshops Open User Group 2
Recommendations for new cities and lessons learned Everything does not have to be perfect before you start
releasing data. Learn from others Identify an internal business case Consider the necessity to involve, manage & organise internal
colleagues, professional developers, amateur developers, residents and complementary specialists
Be realistic
Pilot Experience: Manchester
Pilot Experience: Issy-les-MoulineauxExpectations
Offer various reusable datasets in Open Data to our citizen developers.
Co-create innovative apps and web services with/for our citizen.
Involve more stakeholders in the Open Data movement.
Pilot Experience: Issy-les-Moulineaux2nd Period Achievements
New data collected, structured and opened on a dedicated platform data.issy.com (also available on the national Open Data portal: data.gouv.fr).
New services generated (an application created like one for disabled, one for the remarkable trees, etc) thanks to our citizen developers.
Dedicated group of stakeholders gathered through the LL approach with a strong interest in improving the Open Data strategy adopted in Issy, in using the Citadel tools and in developing applications.
New tools (ODC and AGT) currently tested by our citizen developers.
Pilot Experience: Issy-les-MoulineauxChallenges
increase understanding of the Open Data's benefits among various stakeholders (citizens, SMEs, academics and local authority) and at a local scale (Urban community of Grand Paris Seine Ouest) through meetings, workshops.
adaptation to the technical needs and specifications of the Citadel on the Move project.
stimulate citizens’ interest in using the Citadel solution and involve more participants through the tests (workshops, surveys, …).
Pilot Experience: Issy-les-MoulineauxGoals for final year
to open and publish new datasets (in various fields) and to improve our comprehension in data formatting.
to motive more citizens to develop smart city applications.
to validate the Issy’s applications in different cities across Europe (shared service validation).
to help other cities at a local scale in opening their data.
Pilot Experience: Issy-les-MoulineauxRecommendations for new cities
Start with data you have and use simple tools to get concrete use cases (re-use of data by creating maps and graphics).
Read the Citadel White Paper to understand and have your first steps in Open data. Follow best practices and be inspired by others Smart Cities.
Questions?
Hackathon
‘Create an app that works in the whole of Europe’
(at least two pilot cities)
