© British Telecommunications plc

Bob Soper-Dyer

© British Telecommunications plc

BT operates the following schemes Depending on the scheme, apprentices are either trained at a partnered college

or University, in house BT academies or in some cases via training providers. Higher apprentices obtain a foundation degree and are able to top this up to a

full degree.

Framework Advanced Higher

Business Admin √ ×

Customer Service √ √

Electrical & Electronic Engineering

× √

Financial Services √ √

Human Resources × √

ICT √ √

Telecoms √ √

© British Telecommunications plc

Benefits & Challenges Apprentice

Earn whilst they learn, no University debt and a good salary Full training in valuable skills and a great qualification that is relevant to their

career aspirations and a platform for progression Exposure to a huge variety of opportunities Great opportunities for promotion or movement into specialist roles

BT Highly motivated and high performing Diverse workforce, connecting with our customer base Innovative and curious apprentices contribute towards business improvement Extremely loyal employee (c. 90% retention after 5 years)

Challenges Young people require extra support, often in life skills Some young people need to learn financial discipline Keeping apprentices challenged (they are very keen)

© British Telecommunications plc

Support

L&D Team

Line Manager

HR Employee Support

Coach

Buddy

Apprentice Network

Learning Faculty

CEO Lunches

Challenge Africa

Work Inspiration

Apprenticeship Matters

Secondment

School Visits

Volunteering

© British Telecommunications plc

Top Tips

Get support from the top of your organisation

Ensure you can support and develop your apprentices, remembering that younger apprentices have different needs

Challenge your apprentices to do more and perform higher

Give an experience, not just training

If you use an external supplier, ensure the training is relevant to the job your apprentices are undertaking

Celebrate success and make a big deal of graduation

© British Telecommunications plc

Options ?

• Direct Grant Employer. You can do it all.

• Partner with a provider/college/university. You can employ the apprentice and ask the provider to deliver the framework for you.

• Go to a college/provider and ask if they have young apprentices attending who would be suitable for recruitment now or at completion.

Thank youBob Soper Dyer