digital BUSINESSimprove efficiency INCREASE PROFITS

With Calvin Jones and Alfie Keary

Session Overview

• Key Concepts & Audio Conferencing

– Virtual Business, Cloud, SaaS

– Audio Conferencing (AC) Providers

– Standard Features & Demonstration

• Web Conferencing

– Concepts, Applications & Features

– Advances Features

– Licence Options & Demonstration

Session Overview

• Video Conferencing

– Providers & Applications

– Telepresence

– Web Integration & Demonstration

• Enterprise 2.0

– W2.0 & E2.0, SLATES

– C&C Applied Examples

– Google, Microsoft, Apple, Amazon, SalesForce Cloud Services

Session Overview

• Using C&C for Digital Business

– Applications for YOUR business

– C&C Strategy

– C&C Costs, Training, Support

Group Introductions

• Introduce your Business

• Background/Experience in C&C

• Potential for your Business

Virtual Business Definition #1

“ An organisation that uses computer and telecommunications technologies to extend its capabilities by working routinely with employees or contractors located throughout the country or the world. Using e-mail, faxes, instant messaging, data and videoconferencing, it implies a high degree of telecommuting as well as using remote facilities. ”

Extreme Virtual Business

“ The most extreme type of virtual company is one with only "virtual employees" and no central office. Everyone works from home, including top management. “Source : answers.com

Link Reference : http://www.answers.com/topic/virtual-corporation-1

Virtual Business Definition #2

• Defined by Martha Young & Michael Jude

• “The virtual business/business process is the act of decentralising an operation for the greater good of the company.”

• Article : Defining the Virtual Business and its BenefitsSource : Cisco Press

Link Reference : http://www.ciscopress.com/articles/article.asp?p=169691

Virtual Business Examples

Cloud Computing

• ORACLE– “Cloud computing promises to speed application deployment, increase

innovation, and lower costs, all while increasing business agility. It also can transform the way we design, build, and deliver applications.”

• IBM– “cloud computing is an all-inclusive solution in which all computing resources

(hardware, software, networking, storage, and so on) are provided rapidly to

users as demand dictates.”

Cloud Computing

• Microsoft & Wikipedia– “Cloud computing is the delivery of computing as a service rather than a product,

whereby shared resources, software, and information are provided to computers and other devices as a utility (like the electricity grid) over a network (typically the Internet).”

– Source : http://en.wikipedia.org/wiki/Cloud_computing

– Source : Microsoft Press Windows Azure Step by Step

Cloud Computing

Source : wikipedia.com

Cloud Computing Players

Cloud Computing Pluses

• Reduced Cost of Infrastructure

• Scale Up & Scale Down

• Less Redundancy : Hardware & Software

• Staff Reduction

• Access to Highly Skilled Resources

• 24/7 OnDemand Service

Cloud Computing Minuses

• Security Considerations

• Data Protection Laws & Data Loss

• Connectivity & Disaster Recovery Issues

• Potential Lock-In & Cost Escalation

• Yellow Pack Computing - Minimum Customisation

• Loss of Competitive Advantage

Cloud Computing - On-Premises

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

“All or Nothing”

Cloud Computing - IaaS

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

“Rent Kit &ConfigureRemotely”

Infrastructure as a Service

Cloud Computing - PaaS

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

“Rent Kit &Configuration”

Platform as a Service

Cloud Computing - SaaS

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

“Rent Everything,Kit, OS &Software”

Software as a Service

Prem IaaS PaaS SaaS

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

Application

Data

Runtime

Framework

O/S

Server

Disk

Network

Source : Microsoft Press: Windows Azure Step By Step

Review Key Concepts

• Key Concepts & Audio Conferencing

– Virtual Business Concepts

– Virtual Business Examples

– Cloud Computing Model

– Cloud Computing Providers

– Cloud Computing Pluses & Minuses

– Cloud Computing Models• On-Prem, IaaS, PaaS, SaaS