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Small changes have BIG impacts.

Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

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M.O.S.T. is Multimedia Ongoing Skills Training. M.O.S.T. is mobile training that is modeled from the way elite athletes practice: ongoing, focused and supported by coaches.

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Page 1: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Small changes have BIG impacts.

Page 2: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

All it takes is 5 minutes...

For 5 days a week...

To be 5 steps ahead of your competition...

Page 3: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Roll-Out

• Kick-off – Live or virtual live conference call

• Monday – Watch 5-minute video podcast

• Tuesday – Read email reinforcement activity message

• Wednesday – Read email reinforcement activity message

• Thursday – Read email reinforcement activity message

• Friday – Read email reinforcement activity message & take

quiz **We help coach you through the training with monthly group conference calls (M.O.S.T. in Motion).

Page 4: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Sampling of TopicsProspect Management SystemImportance of tracking 4 pointsSetting up pipeline for the first timeDiagnosing pipeline formations

Prospecting – for FarmersAppointment Making: Penetrating Existing AccountsProspecting within Existing AccountsProspecting: Combining Phone & EmailObjection Handling

Prospecting – for HuntersPreparing for First AppointmentInspecting Your Work: Sales RatiosProspecting for New Business

Great First MeetingsPre-Call Planning ProceduresQualifyingPreparing for First Appointments (4 Questions)Next Step Strategies

Presenting Your SolutionVerifying InformationPresenting: The Starting PointPresenting Proposals: Guiding PrinciplesDemonstrating vs. Presenting

Negotiating & ClosingNegotiating: The Starting PointSales NegotiatingClosingHanding Off New Accounts to the Service Team

Inbound TelesalesInbound Telesales: Improving ResultsInbound Telesales: Time Management Inbound Telesales: How to Open a CallInbound Telesales: Qualifying & Interviewing Strategies

How to Be Your Own CoachGoal SettingUncovering Next StepsTime ManagementLead GenerationNetworking

Page 5: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

The User View

*Training is accessible via desktop and all mobile devices.

Page 6: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Getting StartedUser Name & Password

Time Management

*Your Username and Password will be provided in every email for your reference.

Page 7: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

User Reinforcement MessageVideo Activity

Time Management

*Click the Login Page links to view your training video of the week.

Page 8: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

User Reinforcement MessageSkill Application & Testing

*In the Actions to Take section, you will be asked to open the attached activity and confirm that you have completed it. Testing requires you to log in using the Login Page.

Time Management

Page 9: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

User Homepage

Week 1 - Mon

Week 1 - Tues

Week 1 - Wed

Week 1 - Thurs

*Click each activity to access the training material of the day.

Activity Type: Video

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

Page 10: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

User HomepageVideo Launch

Page 11: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Week 1 - Mon

Week 1 - Tues

Week 1 - Wed

Week 1 - Thurs

*Click View Report to see all of the training activities you have or have not yet completed.

Activity Type: Video

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

Activity Type: Reinforcement Email

Title: Time Management

User Report Page

Page 12: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Week 1 - Mon

Week 1 - Tues

Week 1 - Wed

Week 1 - Thurs

Week 1 - Fri

Activity Type: VideoTitle: Time ManagementStatus: CompletedTime Spent: 5 mins 37 sec

Activity Type: Reinforcement EmailTitle: Time ManagementStatus: CompletedTime Spent: --

Activity Type: Reinforcement EmailTitle: Time ManagementStatus: --Time Spent: --

Activity Type: Reinforcement EmailTitle: Time ManagementStatus: CompletedTime Spent: --

Activity Type: TestTitle: Time ManagementStatus: 100%Time Spent: 2 mins 20 sec

See Your Progress As You Go

*Easy user report viewing to make sure you are up-to-date on all of your training.

Page 13: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

• Track training's influence on KPIs• Push out relevant content• Provides "at-a-glance" reporting for easy tracking*Accessible via desktop and all mobile devices.

The Manager View

Page 14: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

Manager Reinforcement Guide

Click the Manager Guide button on the top right to access all training reinforcement guides, which is a turn-key tool to help hold learners accountable for the training.

Page 15: Digital Media Training - Multimedia Ongoing Skills Training (M.O.S.T.)

See Training Progress & Results "At-a-Glance"

Easy toggling so you can see Team A, Team B or Team Cs progress in one easy-to-read dashboard.