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DITA and Localisation Bringing the best together

DITA and Localization: Bringing the Best Together

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Page 1: DITA and Localization: Bringing the Best Together

DITA and Localisation Bringing the best together

Page 2: DITA and Localization: Bringing the Best Together

Igor Localisation

Mgr

The ACME DITA saga Characters

Characters appearing in this work are fictitious. Any resemblance to real persons, living or dead, is purely coincidental.

Amanda Documentation

Architect, US

Experts for your global reach 2

Page 3: DITA and Localization: Bringing the Best Together

Acme company. Amanda the Loc Manager struggles with Dominique the In-Country Reviewer

Let’s go back two years…..

Amanda is trying to plan her DITA deployment project. A large part of the ROI comes from localisation.

She meets Igor the Localisation Manager to plan the migration.

Experts for your global reach 3

Page 4: DITA and Localization: Bringing the Best Together

Yes, they had a look at DITA and

told me it was just like any XML!

Does our LSP know how to localise DITA

content?

Experts for your global reach 4

Page 5: DITA and Localization: Bringing the Best Together

Is DITA just like any XML?

Usually the answer from any LSP: It will take 3-6 months to get the process working

New issues will come afterwards at each project

You will teach them how to use DITA

It is not like any XML: It is a standard

It is rich (it includes many localisation-friendly features)

A publishing engine is available (DITA OT)

But it also brings “complexity” that can lessen your ROI

Experts for your global reach 5

Page 6: DITA and Localization: Bringing the Best Together

With DITA the number of files will increase.

Can our LSP handle it?

I am afraid it will cost us more and take more time…

Experts for your global reach 6

Page 7: DITA and Localization: Bringing the Best Together

DITA file management

300 pages documents explode into 800 files Your LSP needs a Server based Translation management system (server, workflows, …)

Pricing model: File handling, pre- and post-processing fees

Why not a single Xliff file? Transformation loss of context

Segmentation rules differ

Need to break up into smaller files with translator teams

Experts for your global reach 7

Page 8: DITA and Localization: Bringing the Best Together

What about our Translation Memories?

We own them. I hope they have been

updated

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Page 9: DITA and Localization: Bringing the Best Together

Translation memories

Usually you own them

Can be reused and exported as TMX

Cleaning process required, especially with a CAT tool change

We recommend isolating and cascading them ….

If you re-write content, expect a 20%-30% rise of localisation cost before getting the full benefit…

100% matching vs In Context Exact matching (ICE)

Experts for your global reach 9

Page 10: DITA and Localization: Bringing the Best Together

Shall I filter out the content which was not updated and send a

PDF ?

You’d better do it otherwise it will

cost money

Experts for your global reach 10

Page 11: DITA and Localization: Bringing the Best Together

What to send the LSP

No filtering required, provided you have ICE matching and no handling fees

Having all the files allows to republish locally: With all the content to be translated (conditional and metadata)

Direct access to the content

Easy to access for the translator

PDF is no longer needed.

Experts for your global reach 11

Page 12: DITA and Localization: Bringing the Best Together

Translator’s game

In a Vacuum pump installation guide:

How am I going to find this in my PDF file ?

And the winner is…

Source Target

English source text To be completed by the translator in his language

Source Target

N ???

N Dyn. Lb.ft/s²

0.5 50,000 3.6

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Page 13: DITA and Localization: Bringing the Best Together

In a CCMS documentation

Is this:

An instruction to create templates or masters ?

A role of experts allowed to run the Build feature?

Something else?

Source Target

Build masters ????

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Page 14: DITA and Localization: Bringing the Best Together

Source Target

Remove either the conduit plug (side) or grommet (top) for side or top wire entry.

????

In a CCTV Camera installation guide

+ the term is not in the PDF (it relates to another model)

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Page 15: DITA and Localization: Bringing the Best Together

What about our software options ?

They will check with screenshots when the

document is published

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Page 16: DITA and Localization: Bringing the Best Together

It also applies to index terms

And others such as Glossary terms, system output, User Input…

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A better way to do it

Page 17: DITA and Localization: Bringing the Best Together

Upfront control:

Dita Files

Extract

tagged

terms

Source Target

To define a new document, enter the name in {1}Search by Name{2}, and click {3}Add New{4}.

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Key terms management

Term Base

Missing?

Alert !

Pre-translation or guidance:

Page 18: DITA and Localization: Bringing the Best Together

What about quality assurance?

Our ICR will check once the document

is published

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Page 19: DITA and Localization: Bringing the Best Together

Quality assurance Make sure 100% of the deliveries are

technically correct – Comply with the DTD and the structure

– Upload correctly in your CCMS

Provide your Reviewer with the best solution The review can be done in full context prior to the upload in the CCMS

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Page 20: DITA and Localization: Bringing the Best Together

Translates DITA content with TMs

Translator Technical Writer

Reviews and annotates the

PDF

Check Changes

Approves in CCMS

Documentation Manager

In-Country Reviewer

Publishes from CCMS

Published PDF

Updates the target Topics

Annotated PDF

Updates the TM

Annotated PDF

Publishes from CCMS

Published PDF

Checks TMs?

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Page 21: DITA and Localization: Bringing the Best Together

days 12

-67%

Translates DITA content with TMs

Translator Documentation Manager

Technical Writer

In-Country Reviewer

Reviews and updates

Approves in CCMS

Check Changes

notification

2567

-84%

Experts for your global reach 21

Page 22: DITA and Localization: Bringing the Best Together

Full context review

Web browser access

Bilingual display

Focus on what is to be reviewed

Prevent changes in the rest

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Page 23: DITA and Localization: Bringing the Best Together

Features:

Correction of translations

Communication between reviewer and translator using the Comments window

Classification of linguistic issues

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Page 24: DITA and Localization: Bringing the Best Together

And track Service Levels…

Keep a simple quality model

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Page 25: DITA and Localization: Bringing the Best Together

My turn to ask questions. Have you resolved the

issue with screenshots ?

Issue? Screenshots…?

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Page 26: DITA and Localization: Bringing the Best Together

Screenshots Screenshot management can be time consuming and costly…

1) If you want to keep them in English…

Or if the product is not localized

Experts for your global reach 26

Page 27: DITA and Localization: Bringing the Best Together

Screenshots

You can also « draw » the screenshots in a vectorial format (SVG)

The UI terms are translated using the actual Software strings from the Term Base

Page 28: DITA and Localization: Bringing the Best Together

And what happens when the software UI is updated

in a local language?

????

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Page 29: DITA and Localization: Bringing the Best Together

That’s given me an idea… Single Sourcing…

?????

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Page 30: DITA and Localization: Bringing the Best Together

UI Single Sourcing

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UI table

Software

Documentation

Page 31: DITA and Localization: Bringing the Best Together

You know what? We’d better look for a DITA

LSP

Yes but there are not too many…

Maybe at Lavacon Dublin !

Experts for your global reach 31

Page 32: DITA and Localization: Bringing the Best Together

Experts for your global reach 32

Amanda , Can we talk about

DITA for my training content?

Atsuko, that is another story.

Page 33: DITA and Localization: Bringing the Best Together

www.whp.net

[email protected]

+33 4 93 00 13 07 Skype dominique.trouche.whp

Page 34: DITA and Localization: Bringing the Best Together

Cascading translation memory

Source Target

Source string

Product A

Product B

Legacy TM

Source Proposed Target

Source string Target String?

Source Proposed Target

Source string Target String