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ONLINE REPUTACIJA ALERT!

Dragana Đermanović - ALERT - online reputacija

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Page 1: Dragana Đermanović - ALERT - online reputacija

ONLINE REPUTACIJA

ALERT!

Page 2: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

... JE:

FOOTPRINT NA INTERNETUONO ŠTO OSTAVLJATE “IZA SEBE”

NA WWWONO ŠTO DRUGI O VAMA

PRONALAZE NA WEBUONO ŠTO ĆE NAKON PRONAĐENOG

MISLITI O VAMA

Page 3: Dragana Đermanović - ALERT - online reputacija

SO WHAT?!

www.draganadjermanovic.com

Page 4: Dragana Đermanović - ALERT - online reputacija

UTICAJ NA:

1. VAS LIČNO – > PRIVATNO2. PROFESIONALNO – > NA WEBU3. PROFESIONALNO – > U TRADICIONALNIM

MEDIJIMA

www.draganadjermanovic.com

Page 5: Dragana Đermanović - ALERT - online reputacija

1. PRIVATNO77% REGRUTERA ĆE VAS

PRETRAŽITI NA WEBU

35% KANDIDATA JE ELIMINISANO ZBOG PRONAĐENOG

53% ELIMINISANO ZBOG NEPRIKLADNIH FOTOGRAFIJA

http://bit.ly/2fbU3X

Page 6: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

2. PROFESIONALNO

http://bit.ly/AT48j

25.000 net korisnika50 zemalja svetaApril 09

Page 7: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

2. PROFESIONALNO

Page 8: Dragana Đermanović - ALERT - online reputacija

3. PROFESIONALNO – TRADICIONALNI MEDIJI

 62% blogs were having a significant impact

on the “tone” of news reporting51% impact on the “editorial direction”76% reporters see blogs as helpful in giving

them story ideas, story angles and insight into the tone of an issue

www.draganadjermanovic.com

SM & CGM UTIČU I NA UREDNIKE I NOVINARE http://tinyurl.com/33h2hp

Page 9: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

INTERNET FAST FACTS 1,5 MILIJARDI INTERNET KORISNIKA (75% KORISTI NEKU OD DRUŠTVENIH

MREŽA) 31 MILIJARDA GOOGLE PRETRAGA

MESEČNO 330 MILIONA YOUTUBE PREGLEDA

MESEČNO 235 MILIONA FACEBOOK PROFILA 253 MILIONA MY SPACE NALOGA 133 MILIONA BLOGOVA

Page 10: Dragana Đermanović - ALERT - online reputacija

INTERNET REGIONALNO

www.draganadjermanovic.com

Yugosfera - oko 8,5 mil internet korisnika

Page 11: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

DELL SUCKS, DELL LIES!!! – JEFF JARVISwww.buzzmachine.com

http://bit.ly/2gaDGq

Page 12: Dragana Đermanović - ALERT - online reputacija

DELL Weekly

www.draganadjermanovic.com

Page 13: Dragana Đermanović - ALERT - online reputacija

After 2 years... Dell learned – Direct2Dell blog

www.draganadjermanovic.com

“They reached out to bloggers; they blogged; they found ways to listen to and follow the advice of their customers. They joined the conversation. That’s all we asked.” J. Jarvis

Page 14: Dragana Đermanović - ALERT - online reputacija

We Can Learn From "Dell Hell." Dell Did!

Customers are in control. Work with them and learn from them.

Real conversations are two-way. Think before you talk, but always be yourself. Be aware that any conversation can become global

at any time. Size doesn't matter—relevance does. Just as one

journalist can trigger a newscycle, one blogger can do the same.

Don't be afraid to apologize. One customer is part of many communities.

www.draganadjermanovic.com

Page 15: Dragana Đermanović - ALERT - online reputacija

How are you organized – PR vs. social media?

How do you handle negative comments?

What is the process for setting up a blog or community with franchisees?

…and about 50 morewww.draganadjermanovic.com

“...brands-only community that helps large organizations build successful social media programs”

http://bit.ly/40AUzd

Page 16: Dragana Đermanović - ALERT - online reputacija

“MARKETS ARE CONVERSATION”

www.draganadjermanovic.com

http://bit.ly/3m7zHC

Page 17: Dragana Đermanović - ALERT - online reputacija

COMTRADEGROUP.COM/blog

www.draganadjermanovic.com

Page 18: Dragana Đermanović - ALERT - online reputacija

COMING.RS/blog

www.draganadjermanovic.com

Page 19: Dragana Đermanović - ALERT - online reputacija

PREVENCIJA

1. ZNAČAJ INTERNETA2. UTICAJ SOCIAL & CONSUMER

GENERATED MEDIA3. MONITORING4. ANALIZA

5. PROACTIVNA ULOGA

www.draganadjermanovic.com

Page 20: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

MONITORING – BUDI TU!

Page 21: Dragana Đermanović - ALERT - online reputacija

MONITORING - RSS

www.draganadjermanovic.com

Page 22: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

Page 23: Dragana Đermanović - ALERT - online reputacija

ANALIZA

NA KOJIM MESTIMA SE POJAVLJUJETE

KOLIKO SU TA MESTA UTICAJNA (alexa.com, google trends, technorati.com, search status...)

U KOM KONTEKSTUKAKVO JE OKRUŽENJE KAKVE SU REAKCIJE

www.draganadjermanovic.com

Page 24: Dragana Đermanović - ALERT - online reputacija

PRIVATNO EGO-SEARCH

GOOGLE YOURSELF

PEOPLE SEARCH ENGINES

DO YOUR OWN BACKGROUND CHECK

WE ARE OUR OWN WORST ENEMY!

Page 25: Dragana Đermanović - ALERT - online reputacija

PRIVATNOLIČNI BLOG MICRO-BLOGGING SOCIJALNE MREŽE KOMENTARISANJE NA FORUMIMA I

BLOGOVIMA DOMEN SA SVOJIM IMENOM GOOGLE PROFIL

Page 26: Dragana Đermanović - ALERT - online reputacija

www.draganadjermanovic.com

Page 27: Dragana Đermanović - ALERT - online reputacija

RAZMISLITE (NAJMANJE) DVA PUTA PRE NEGO ŠTO MA ŠTA

LIČNO PUBLIKUJETE NA WEBU!

www.draganadjermanovic.com

Page 28: Dragana Đermanović - ALERT - online reputacija

DRAGANA ĐERMANOVIĆ+381659300DDj

@[email protected]

www.draganadjermanovic.com