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15 May 2022 Dragging government into the twenty-first century Matt Lane http://blog.e.govt.nz/

Dragging government into the twenty-first century: the story of the State Services Commission's blog

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Presented at WordCamp New Zealand 2009. Story of http://blog.e.govt.nz/

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  • 1. Dragging government into the twenty-first century Matt Lanehttp://blog.e.govt.nz/ 18 August 2009

2.

  • Late 2007:
  • inform policy on blogging, social media [etc.] (as a response to demand)
  • foster innovation
  • develop participation and engagement tools

Original arguments for a blog 3. Compelling argument for a blog

  • Meet New Zealanders
  • changing expectations
  • (Establish real conversations
  • with the outside world, about our work,
  • that dont go through corporate communications)

4. A blog

  • =Easily updated CMS, with authorship, and comments

5. Guiding thinking

  • Jason Ryans Principles for Public Sector Social Media (2007)
  • http://psnetwork.org.nz/blog/2007/02/19/principles-public-sector-socialmedia/ ( http://tr.im/ve30 )

6. Principles for Public SectorSocial Media (2007)

  • Sovereignty
  • Access
  • ...10

=hosted solution, on .govt.nz =Web Standards compliant =Policies, policies, policies ? 7. Arguments for WordPress

  • The right price
  • Easy as (+ in-house familiarity)
  • Large support network
  • Extensible
  • Easy to fiddle with .css
  • RSS, permalinks, trackbacks etc.

8. Hard stuff (non-Wordpress)

  • Staff Contribution Guidelines( http://tr.im/vXau )
  • Terms of Use ( http://tr.im/vXbg )
    • Copyright and licensing
    • Acceptable use
    • Moderation
  • Getting staff to contribute

9. 10. 17 months on

  • 87 posts
  • 19 contributors
  • 254 comments/trackbacks

11. 17 months on

  • Given our advice credibility Guidance on monitoring, and interacting on, social media:(http://tr.im/vnUI)
  • Enabled us to converse
  • Attracted employees
  • Gave us greater control over external messages

12. 17 months on

  • Struggling to institutionalise:(I should blog about this) (still blog.e.govt.nzvsblog.ssc.govt.nz)
  • Struggling to participate on other blogs

13. Other governmentWordPress blogs

  • ALAC Blog http://blog.alcohol.org.nz/
  • Christchurch City Libraries blog http://cclblog.wordpress.com/
  • Lively blog (MCH)http://www.nzlive.com/blog/
  • Lunchbox blog (MoE) http://www.lunchbox.org.nz/
  • Research e-Labs blog (SSC) http://research.elabs.govt.nz/
  • Te Papa's blog (Te Papa)http://blog.tepapa.govt.nz/
  • Signposts blog (MCH) http://blog.teara.govt.nz/
  • Wellington City Libraries blog http://www.wcl.govt.nz/blog/

14. Dragging government into the twenty-first century Matt Lanehttp://blog.e.govt.nz/ 18 August 2009