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In the summer of 2011, Matthew Jeffery of Autodesk published two recruitment articles: "A Vision for the Future of Recruitment: Recruitment 3.0," and "Recruitment 4.0: Crowdsourcing; Gamification; Recruitment as a Profit Centre” and, “the Death of Recruitment Agencies." Their impact is still being felt throughout the industry today. A year later, what's the story? How much has been implemented by Autodesk? What has worked? What could not be implemented? And what is pure theory and will never see the light of day? In this keynote, Jeffery will reveal the inside story. Hear about Autodesk’s use of social media, the cutting edge mobile recruitment app, new corporate careers website and disruptive recruitment marketing practices...hear the highs and the lows...the mistakes and the glory. Expect key learning’s and takeaways in a very honest, no holds barred session. In addition, Jeffery will share an exclusive look at the conclusion of their research: "What is Recruitment 5.0: The Final Chapter of Recruitment" and conference attendees will be the first to receive a copy of this ground-breaking report.
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Matthew JefferyHead of EMEA Talent Acquisition & Global Talent Brand, Autodesk@MatthewJeffery
opening statement
BIGBold
NO COMPANY has mastered the new recruiting….be it use of social media….e-branding….mobile
But it’s kinda fun taking giant leaps……
Where to start? What’s first?
Why the need for a new recruiting?
What is drivingthe need for change?
Recruiting is evolving……
Global WARfor ‘top’ talent
We’re competing to hire the BEST!
The experienced talent pool is shrinking
Industries are converging
Consumer
FMCG
Biotech
Mobile
Banking
IT
Media Government
Film/Games
Clean Tech
Healthcare
Same/similar talent is being sought
Average time in role:Less than 2 years
Company loyalty is changing…..
In-House: Direct Sourcing Employee Referrals Internal Database SEO/SEM/CRM Social Media Web 2.0 Networking Employment Branding University Pipeline
Internal recruiting = recruiting excellence
Internal recruiters know the business and are better at selling their company with passion
Changing Demographics
Working longer, retiring later
Graduates seeking work
So many solutions!!! ATS’s
CRM
Social mediaLinkedIn Talent Pipeline
Agencies
Job Boards
Sourcers
Growing number of Consultants, Futurologists, Advisors,
Social Media Experts, Self Proclaimed Guru’s!
SEO
Competitors are mapping out your
talent and are speaking to your
staff.RIGHT NOW!
Lazy recruiters damage the credibility of our profession
Many recruiting leaders happy to maintain the status quo and not challenge or be challenged
Who said recruiting was easy!
Feels like we need six arms
Given all these variables, we need to
to be sharper, more efficient and better than our competitors.
CHANGE
And yet our goal
…to hire the best… with…
HAS NOT CHANGED
PREDICTABLE TALENT PIPELINEAchieved through direct sourcing, relationship building,
employment branding & social media
The ultimate goal
Added to all these challenges of hiring the best…
We have our own extra challenges
Our Biggest Challenge?
**Image courtesy of LightStorm Entertainment
World leader in 3D Design, Engineering
and Entertainment Software
Shifting to a focus on cloud, mobile and social we have to change perceptions of Autodesk in the market.
Attract new skill sets while offering something unique
Our goal:
The New Recruiting
The core philosophies of 3.0
• Not everyone’s looking for a new job• Everyone is a potential candidate or Brand Ambassador• Employment brand is pivotal to your success in attracting candidates• Candidate experience is more than a bounce back email• Understanding the psychology of people• You are not in control of what people are saying• Building relationships and communities is key (hence importance of Social
Media)• Content is King: Don’t make recruiting boring
Recruitment 3.0
The core ideas of 4.0
• The idea that recruiting can move from being a cost centre into a profit centre
• The end of external recruiting agencies• Job boards folding and repurposing• Companies hiring through crowdsourcing and external referrals• Gamification shapes sourcing strategies and underpins content stickiness • Companies subjected to global reviews by crowdsourcing and the wisdom
of the crowd
Recruitment 4.0
Let’s explore some of the ideas…
What works for us?
Employment Brand is pivotal to our success.Recruiters are Sales/Marketing professionals.
…a person’s gut feel / interaction with a product, service or organization.
A BRAND IS…
We can try and position, message and
influence perceptions but an Employment
Brand is based on the interactions with a
brand be it employees, consumers,
products, services
What differentiates a company to make it unique?
So why don’t we create compelling work environments & candidate experiences?
Employment Brands build from the inside out
People need to feel valued
Employment Brands are nurtured by companies
providing the best conditions to work
If our employees are unhappy… they will share it and any Employment Brand marketing won’t be authentic
Candidates and employees are not afraid to say what they think
Why Autodesk?
• Cool, innovative products with amazing reach
• Important company whose software is used to solve important design challenges and foster sustainable design
• Employees are treated with respect
Global corporate challenge: A fit & healthy company
Kids at Autodesk days
Go karting with F1 drivers
Global football competition in Italy
MyAutodesk Global photo competition
CEO celebrates Autodesk being one of FORTUNE’s 100 Best Places to Work
Office curry nights!
Bring your dog to work
Fun use of office wall space- A-Z games
Autodesk flash mobs
The Queen even stopped by to celebrate her Jubilee
Interns: Living the Dream
Student design competitions: Design the next Ferrari supercar!!!
Constant global communication
Communicate
Communicate
Communicate
Letting the people speak…
and listen Annual Employee Engagement Survey
All this activity…what’s a measurement of success?
Great Places to Work—The Employees Speak!
58
Best Places to Work Recognition
People want relationships with people…not faceless companies
Humanizing the brand key
Hence our focus on revealing the people behind the brand
The New RecruitingRecruitment 3.0
Why do recruiters spend so much time focused on the active market?
Not everyone’s looking..Look-
ing10%Not
Looking90%
Like everyone we have sourcers who target the best talent …
Building relationshipsand communities is keyRecruitment 3.0
Recruitment 3.0
Communities / Talent Pools / Puddles
Passive Pool (Non-active)
Active
Sourcing
E-Branders/ Marketers/
Community DJ’s
Recruiters Process
Snipers
Snipers
Mass CommunicationActive vs. Passive Talent
Active Candidates
Most people are happy in their current jobs and not looking BUT if presented with the right opportunity will move.
Hence while they are passive….they are active.
Everyone is a potential candidate or brand ambassador. Our job is to create the interest… ‘we create candidates’
Best Talent
Employment Brand Ambassadors
Corporate Manufactured Community
• Not everyone in a Corporate Community is hireable or desirable:
• The vast proportion are not…hence the need to ensure they become Brand Champions who engage / join in discussions and show an interest
Targeted Less Targeted
Community
Sourcing Team:Mapping
Targeted Advertising eg Facebook
ATS / Database (Already a Community of its own but
Untapped)
Targeted LinkedIn Communications
Job Board Advertising Specific & Corporate Generic Brand Building
Social Media:Facebook Fan Page; Twitter
Followers, LinkedIn Discussion Group Members, LinkedIn Corporate Page; YouTube Channel Subscribers, Blog
Followers
Event lists & Event names
SEO / SEM
How to build a Corporate Community
Traditional Print Mass Market Advertising
Targeted Job Board e-shots eg Monster
Crowdsourcing of candidates (4.0)
Power of the crowdNew Ideas….
Sales Associat
ion 25,921
End to End Web Develop
ers 24,170
. Net People 76,324
HR Professionals
70,355Java
Developers 94,876
CAD Community 7,875
Procurement
Professionals
107,088
Finance Club
167,296
C# Developers
36,139
iPhone Developers
31,741
LinkedIn HR 486,612
Innovating Marketing, PR, Sales Word of
Mouth 144,973
Micro & Macro ‘Talent
Puddles’
Sourcing Team:
Pin pointing Talent
Talent Branding: Massaging
& Messaging
LinkedIn Targeted Crowdsourcing
Building a Community is not about a collection of random individuals from Social Networks imported into a manufactured community.
Targeting is key.
Most recruitment communication is boring… yes… boring...
Active
EngagementHumanizing the
Brand
Mobile apps
Facebook fan page
Twitter page
LinkedIn discussion groups
Blog site
YouTube channel
Targeted email marketing shots
Events
SEO/SEM
Engaging a Corporate Community
Recruitment 4.0
Gamification
• Gamification is not about creating games but a philosophy…how we learn engagement from games.
“Is using game mechanics/methodology to inspire engagement in activities that otherwise would be considered boring or routine/chore.”
Making activities Social Contents simple, fun & interactive People want to know what other people are
doing Personalisation/humanisation e.g. Avatars Encourage sharing of content in the
community Getting friends involved to encourage
‘virality’ ‘Gifting’ Reveals at certain times of the day
Competition against friends / leader boards ‘Easter Eggs’, hidden features on your site Enabling unique experiences / personalisation Progress Bars User Generated Content
Fake or Foto:One of our first Autodesk games
Fun content revealing behind the brand
Employees dressing up!
Let me introduce you to the Autodesk communities
We love a good gossip!!
People are naturally social and conversational (Recruitment 3.0)
Raise your hand…If you found your current job as a direct result of Facebook?
Raise your hand…If you would search for a new job today via Facebook?
Autodesk’s Facebook strategy is around Employment Branding and taking candidates on a journey…
Facebook may be great for recruiting some high volume roles today but will it help you build a pipeline of… • UX Mobile Designers• Sales Directors for Russia• Java Developers
You are not in control of what people are saying (Recruitment 3.0)
Raise your hand…If you would follow a company’s Twitter feed, which is a list of jobs hyperlinked back to the careers site if you were not looking for a job?
So why are companies doing it?Are people that dull that they sit looking at job links on Twitter all day?
SEO Strategy
Communities go mobile
Explosion of mobile across the globe
5B Mobile Phones and 6.9B People
Rank Country # of Mobile Phones Population % of Population
- World Over 5 Billion 6,909,500,000
1 China 896,200,000 1,341,000,000 67.10
2 India 826,930,916 1,210,193,422 69.19
3 U.S. 302,947,098 310,866,000 96.00
4 Russia 220,550,000 142,905,200 151.90
5 Brazil 215,000,000 190,732,694 110.51
6 Indonesia 168,264,000 237,556,363 73.10
7 Japan 107,490,000 127,370,000 84.10
8 Germany 107,000,000 81,882,342 130.10
9 Pakistan 105,151,871 171,901,000 63.20
10 Nigeria 90,583,306 140,000,000 64.70
Honest.. no holds barred…Mobile app has been a challenge
Why?Only get one chance to persuade people to download.
Not just recruiting on the go
Not just PRabout Autodesk and our products
Humanizing
A place to engage and learn
A place to be entertained and compete
Updating our corporate careers site has been challenging
Honest... no holds barred
Our corporate careers site Last year we decided it had to go….
We hoped to reveal the updated site to you today
But no go…..
We’ve spent months meeting creative agencies and reviewingconcepts to no avail.
They just did not get it….
We did not want a site focused on job openings and corporate information….we want people coming back for more. Engaging content and real employees.
Dare we say fun?
ROI and Metrics • Our challenges: No centralized reporting
dashboard. Reporting in different areas including ATS, Social Media Communities, SEO, Job Distributors.
The Future of Recruiting - 5.0
Personal data in the cloud
Our DNA data footprints in the cloud
Obsessively knowing your audience
We know what you like!
Facial recognition: Linked to LinkedIn profile?
For candidates…jobs on a plate
For companies, profiled candidates, behaviourally scanned, psychologically evaluated based on traits
Predictive profiling / occupational psychology
Candidate cloning
‘Create’ your own candidate
Death of the ATS
Employment brands merging
Differentiation minimal
Augmented Reality
Disruptive marketingDISRUPTION
The Recruiter of the future?
London is the party capital of the world!!!
Talent Connect London Key Takeaways
Key takeaways
• ‘Nurture your Employment Brand’ from inside – out
• Social Media Matters- Build Communities
• Innovate, challenge the status quo and take risks
We can make or break a company and find that missing piece
Let’s celebrate what we do
Lets head in ‘One direction’…… &make Recruitment a Great Profession
Follow us @matthewjeffery
Thank you!