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Facilitate enterprise collaboration is the unique value of Enterprise architecture. Al though the industry have focused EA on supporting Enterprise Strategic planning. However, in the past, there are many business improvement initiatives supporting business strategic planning and decision making. It is hardly an unique EA value. Further, the business improvement initiatives subject to the fate of come and go because strategic planning is more art than science, there is not a repeatable method to support business strategic planning.
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EA to facilitate collaboration
John Chi-Zong Wu [email protected] www.liteea.com
Presentation Goals Collaboration and knowledge sharing to close the gaps
between strategy and execution. Why collaboration and knowledge sharing? Apply EA principle to architecture KM and collaboration. Collaboration is a culture which must be cultivate. Cultivate collaboration in a systematic approach as show
in the collaboration framework. Cultivate collaboration with actual practice described in
LEA,
The power of collaboration Collaboration to win the edge of competition.
Collaboration to minimize the redundancy of stovepipe culture.
Collaboration to close the gap between strategy and execution.
Collaboration enable total participation.
The challenge of collaboration Collaboration is a human gift but is not human
nature. For survival, it is human nature to be create
stovepipes. But also for survival, human have learn the
power of collaboration. All civilization evolved from stovepipe system
and to a collaborative culture. The challenge is how to cultivate the
collaboration culture.
EA to facilitate collaboration Collaboration is a human gift but is not human
nature. For survival, it is human nature to be create
stovepipes. But also for survival, human have learn the
power of collaboration. All civilization evolved from stovepipe system
and matured in collaborative culture. The challenge is how to cultivate the
collaboration culture.
EA is the “Glue” not the “Guru”
EA professional are the “Glue” not the “Guru” It facilitate collaboration rather than a commend
and control approach. EA is a total participation effort.
Enterprise mechanic and fields
Enterprise is organic, it consist of the visible enterprise mechanic architecture and also invisible the enterprise fields similar to a iceberg.
Collaborative culture is considered as the enterprise field which is analogy to gravity, electric and mechanic fields.
Traditional EA focus on the visible enterprise mechanical architecture.
LEA make special effort on the enterprise filed of collaborative culture.
The EA iceberg EA does not support strategic
planning, it also facilitate the enterprise collaborative environment.
On the tip, EA appears to support strategic planning.
In the bottom, EA facilitate the collaborative environment.
EA can not close the gap between strategy and execution without a collaborative environment.
EA can not success without collaborative
culture EA will not be able to close the gaps between business
strategy and execution without a collaborative enterprise culture.
But unfortunately the EA community only see the tip of iceberg without paying attention to invisible part of an collaborative enterprise environment.
Basic EA and advance EA
LEA consist of the basic EA and advance EA. Basic EA to facilitate collaboration. Advance EA serve as the glue between
business strategy and execution.
Cultivate collaboration systematically
Collaboration framework is proposed to cultivate enterprise collaboration culture systematically
The rows describe the roles of collaboration. The columns describe the attributes of the
collaboration framework. The cells in the framework serve as the systematic
approach to divide and conquer.
LEA Collaboration Framework
Visibility Communication
Human psychology
consensus
Politic technology
owner
Planner
Designer
Developer
The rows of collaboration framework
The rows of collaboration framework Owner Planner Designer Developer
The attributes of collaboration
The following slides discuss the attributes of : Communication. Knowledge management. Learning. Consensus Leadership Technology.
The following slides elaborate each attributes in the framework.
Visibility
Enterprise is a logical and invisible entity.
It is a human limitation that it is difficult to manage something they can not see.
It is particular difficult to facilitate collaboration without a visible and tangible subject.
Communication
Communication lead to the mutual understanding and facilitate collaboration.
It is the communication between all level in the organization.
Communication does not limited to verbal or written language, it also include body language.
The human psychology
The study of collaboration must take human psychology into consideration.
It is best describe in the folk story of stone soup.
Stone Soup is an old folk story in which hungry strangers persuade local people of a town to give them food. It is usually told as a lesson in cooperation, especially amid scarcity.
The story was the basis of a 1947 children's book, Stone Soup (ISBN 9780689878367), by Marcia Brown,
Building consensus
Collaboration relies on building consensus among the different parties.
Consensus is a process for group decision-making. It is a method by which an entire group of people can come to an agreement. The input and ideas of all participants are gathered and synthesized to arrive at a final decision acceptable to all. Through consensus, we are not only working to achieve better solutions, but also to promote the growth of community and trust.
For consensus to be a positive experience, it is best if the group has
1) common values, 2) some skill in group process and conflict resolution, or a
commitment to let these be facilitated, 3) commitment and responsibility to the group by its
members and 4) sufficient time for everyone to participate in the process
Politics
Like it or not, politic is essential to facilitate enterprise collaboration.
Politic is the mechanism on how human work together.
Most collaboration requires leadership, although the form of leadership can be social within a decentralized and egalitarian group. In particular, teams that work collaboratively can obtain greater resources, recognition and reward when facing competition for finite resources.
Collaboration technologies
Leverage on technology evolution to Facilitate enterprise collaboration. The
The web 2.0 technology enables a chain of collaborative tool and social media applications
“With the maturation of the Internet, collaboration and knowledge sharing have become a standard way of conducting business, to the point where enabling technologies require functionality to address these activities,” says Steve Cranford, a director in PricewaterhouseCoopers’ Advisory Practice.
Cultivate collaboration by actual practice
LEA cultivate collaboration via actual practice rather than talk about it.
EA professionals are the glue not the guru. The follow LEA methods put collaboration into
action. See the big picture. Master planning Knowledge management. Cross cutting architecture
Cultivate collaboration via See the big picture
LEA see the enterprise big picture via the Enterprise map approach.
It follows the concept in the story of blind man and elephant.
Enterprise is large and every one only touch a part of the enterprise .
Every one also believe the part they have touched is the whole .
Collaboration is the only way to see the true enterprise big picture.
Cultivate collaboration via Master Planning
LEA conduct the enterprise master using the enterprise map approach.
A Master Plan is a comprehensive long range plan intendeddevelopment of a community or region. It includes analysis, proposals for the community’s population, economy, housing, facilities, and land use. It is based on public input, surveys, development, physical characteristics, and social and economic.
The enterprise master is composed via collaborative approach under total participation.
Cultivate collaboration via Knowledge Management
LEA manage the enterprise knowledge via collaborative effort.
Enterprise knowledge consist of : the knowledge you know, the knowledge you know that you do not know
and the type of knowledge that you do not know that
you do not know. To acquire the knowledge that you do not
know is a collaborative process.
Cultivate collaboration via Cross-cutting architecture
Facilitate collaboration via cross-cutting architecture processes.
The cross-cutting architecture practice cultivate the enterprise collaboration culture.
Standardization Governance & compliance
Cross-cutting architecture requires buy-in from the stake holders.
It is a political process of building consensus.
Enterprise consist not only the enterprise mechanic but also the enterprise fields theory.
Collaboration and knowledge is the fields of enterprise, It is the glue of the enterprise.
Collaboration is a culture which must be cultivated. Cultivate the collaboration culture with actual practice
not by discussion.
Conclusion