Earthsoft personality development - v1 1 - part 2 - practical

Making earth little softer

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• Personality definition• Traits• Good personality• Personality development• Hurdles in development• Good manager• Organisation culture

Index


• Who are you?• How well do you know yourself?• What are you good at?• What are your weaknesses, fears,

innermost strengths and desires?• What you want to be?• Where are you headed?


Don't compare yourself Don't compare yourself with any one in this world.with any one in this world.

If you compare, you are insulting If you compare, you are insulting yourself. You are unique personality!yourself. You are unique personality!

Its YOU


Personality is• A prediction what a person will do in a

particular situation• The way an individual reacts & interacts

with others• A individual’s distinct patterns of

thought, feeling, motives and behavior


Personality :- Character or behavior of aperson in different scenariosHow character builds up?• Scenario (inputs)• Thoughts (process) – mostly consistent• Actions (output)• Behavior (impression)Hereditary, upbringing, education &environment build the personality


Personality

Thoughts Emotions

Behavior

PERSONALITY


Attributes• Personality includes aspects :

Motivation, Perception, Thoughtprocess, Emotions, Feeling, Reaction,Attitude, Value

• Various traits lead to a consistent way ofbehaviour like Introversion, Intelligence,Anxiety, Assertiveness, Aggressiveness,Prejudice, Musical aptitude, Honesty,Sensitivity, Seriousness & Friendliness

• Positive Personality helps growingcareer. Good to aim, identify & improve.


TypesTraits or characteristic is revealedconsistently in a variety of situationsPositive attitude have certain traits like• A pleasing personality• Caring ,confident, patience, and humble• High expectations (?)• Anticipating positive outcomeNegative attitude have traits such asbitterness, resentment, unhappy anger,purposeless life, ill-health, prejudice, etc


Competency of Self-WorthFollowing domains of competency considered inAdult evaluation of self worth (Harter)# Domain # Domain1 Intelligence 7 Sociability2 Sense of humor 8 Adequacy3 Job competence 9 Nurturance4 Morality 10 Athletic ability 5 Physical

appearance 11 Household

management6 Intimacy


Physical aspectsDelivery & SpeedCommunication skillsAsking questionsListeningBuilding rapportVerbal attributesPronunciationTone

PitchArticulationTo enhance vocabulary Syllable / StressVowels & soundsGroup discussionPublic speakingDebates

To acquire & improve each of above skills, onehas to take planned & intense efforts


Trait dimensionsDimension Positive Points Negative Points

Extroversion Talkative , FrankSociable

Silent, SecretiveReclusive

Agreeableness Mild, Gentle, Good-natured, Not jealous

HeadstrongIrritable, Jealous

Conscience Choosy, Responsible, Honest, Careful, Hardworking)

Careless. UndependableDishonest, crook

Emotional stability

Poised, ComposedCalm

Nervous, ExcitableAnxious

Culture Polished, ImaginativeArtistically, Sensitive

Crude, SimpleArtistically, Insensitive


Surface traits

Positive Points Negative PointsSociabilitySentimentalismResponsiveAffectionateSentimentalSocial interest

Dependent

IndependenceHostilityAloofColdUnsentimentalLacking family interestIndependent


Type of personalities

Personality

Directness

Extroversion

Pace

Structure


Directness• Act proactively• Naturally self confident, high ego people• Hard-driving and decisive• Candid (frank, open, outspoken, honest,

blunt, straight, authoritative)• Interested in results than people• Attack things aggressively• Don’t realize how strongly they communicate• Hate anyone looking over their shoulder• Good Trouble shooters• Thrive on solving problems


Extroversion• Are enthusiastic and pleasant• Are versatile, Naturally optimistic (Positive)• Like to build organization• Get things accomplished through people• Like team work, will involve people• Like group discussions• Encourage participative decision-making• Persuasive• Constantly selling themselves• Concerned with how others respond to them• Like to be noticed by others


Pace• Persistent and Co-operative• Love peace and harmony• Dependable and reliable• Good Planners, Good listeners• Do-not like to be rushed at the last minute• Interested in making every move count• Have good memory • Time Schedule & deadline are important• Organize time to get work done on schedule• Warm and friendly and make great friends• Approach things in a methodical way


Structure• Hate to make mistakes• Well organized• Will double check themselves and others• Are very loyal in their circle• Have eye for details• Good at developing systems• Meticulous, Careful, Fussy & Selective


ProfilesCharacters

Outgoing ReservedMore intelligent Less intelligentDominant SubmissiveHappy –go-lucky SeriousVenturesome Timid(shy)Sensitive Tough-mindedEmotionally stable

Affected by feelings

Conscientious(careful)

Expedient(measure)

CharactersSuspicious TrustingImaginative PracticalShrewd FortnightApprehensive Self-assuredExperimental ConservativeSelf-sufficient DependentControlled UncontrolledTense Relaxed


What is maturity?


Character & Personality


Environment Person Behavior

Cognitive Social-Learning Personality emerges from the mutualinteractions of individuals, their thoughtprocess, actions, and their environments.


Social-Cognitive Perspective

Behavior learned throughupbringing & observation

Thought process of situation affects behavior

Interaction with individuals & Intellect


Reciprocal Determinism

Internal World + External World = We

Personal/Cognitive Factors

EnvironmentFactors

Behavior


Social Cognition?How children process information abouttheir social worlds?- Social cognition might be mediating linkbetween children's socializationexperiences and their social behavior.

Socialization Social Cognition

Social Behavior


Conflict

expectations of society

processes of maturation

Learned helplessness

Uncontrollablebad events

Perceivedlack of control

Generalizedhelpless behavior

ParentsFriendsTeachersEmployers


Humanistic Approach

A state of flow arises when engaging inactivities demanding skills and challenges


Know yourself


Trait ApproachMMPI Score Profile Showing Clinical Scales


Trait ApproachPersonality Consistency across Lifespan-Leaststable during childhood & increases with age.


Idea & RealAnxiety due to gapbetween ideal & real.Reason may be•Circumstances•Unable to take astand

•Ignorance•Purposely


Social & personalitydevelopment inadulthood involvesself analysis &identity issues invarious roles

Adulthood


FriendshipMaintaining relationships with friends is animportant part of adult life• Need for belongingness• Sharing (Good & bad events of life)• Supporting during good & bad times• How do we choose our friends?

• Like minded• Proximity (accessibility)• Similarity (values, attitudes, ethnicity, etc.)• Personal qualities (trustworthy, loyal, warm,

supportive, honest, funny, etc.)


Purpose of existence• Some people work out of EXTRINSIC

MOTIVATION, that drives people to obtaintangible rewards, such as money or prestigeor recognition.

• Some people work out of INTRINSICMOTIVATION, that causes people to work fortheir own enjoyment, not for the rewardswork may bring.


Personality Traits• Particular tendencies to feel, think, and

act in certain ways describe thepersonality of every individual

• Manager’s personalities influence theirbehavior and approach towardsmanaging people and resources


Big Five Personality TraitsManagers personality can best be describedusing following points characterise!


SolutionNo one will manufacture a lock without a key.

Similarly God won't give Similarly God won't give problems without solutions.problems without solutions.


Healthy Mind and a Healthy BodyHealthy Mind and a Healthy Body

Personality Development


Good PersonalityAttributes of a good personality?• Good physique, light mood, smiling

face, alert & conscious• Pleasing manners & etiquettes• Well educated & sharp thinking• Personal and Professional integrity• Trustworthiness and reliability• Successful career• Loving & caring


Healthy Body


Human factors


Healthy Body• Nutrition – No junk food• Personal Hygiene• Disciplining of daily routines• Control of Mind• Exercising

•Traditional methods (Yoga, Pranayam)•Modern methods (Gym, aerobics, etc.)•Walking and jogging


When is mind unhealthy?• Agitated mind is unhealthy• What agitates human mind?

• Not getting what one desires• Getting what one dislikes

• Uncontrolled emotions in the mind• Continuous accumulation of such likes and

dislikes stresses the mind out.• Stress agitates the mind• Stressed mind is unhealthy• Learn to keep it cool however serious• Stories about past & future


When is mind unhealthy?Get what you

do not like

Do not get what you want

Build stressDesperation

Try & Fail

Agitation


BehaveBe bold when you looseand be calm when you win.

Heated gold becomes ornament. Beaten copper becomes wires. Depleted stone becomes statue. More experience makes you sharper


Healthy Mind• Stress-free mind is healthy and calm• Calm mind helps to control the situation well• De-stressing the mind is needed:

How?• Meditate & be happy• Hold no grudges, it harms you more• Forgive & forget• Prevent accumulating day-to-day complexes• Clean the slate - Stored complexes


Cultivating a Healthy Mind• Do not react• Observe no reaction• Continuous self awareness &

introspectionRemoving of accumulated complexes:• Path of service• Intellectual self analysis (keep it simple)• Path of devotion• Path of meditation


Looking in mirror• Give few minute end of everyday• Keep cool & concentrate• Introspect yourself, run a day story• Clean the heart & brain• Be honest to yourself• Control the mind & situation• Understand others point of view• Forgive & forget, Give up the grudges• Understand it hurts & pains you more• Release the stress & be in light mood• Be happy


Change yourselfChanging Face might change nothing.

But Facing the Change can

Don't complain about others;Change yourself to see a change


What makes good personality?• Good physic & health• Self Confidence & Positive Thinking• Learning from failures• Self reliance & Selfless serviceApproach for good personality• Goal Setting• Time Management• Communication skills• Leadership Qualities• Team spirit & well connect


• A goal is a desired result person or asystem plans & commits targetingobjectives & actions within a finite time

• Difference where we are (current) &where we want to be (vision and goals)

• Start performance management process• Establishing specific, measurable,

realistic, attainable, & time-targetedobjectives

• Needed - Resources, Skills, Knowledge• Types : Immediate, Short & Long term


• Your own resolution to succeed is moreimportant than any other one thing – Abraham

• The only limit to our realization of tomorrowwill be our doubts of today – Franklin

• More men fail through lack of purpose thanlack of talent -- Billy Sunday

Myths• I already have goals; I don’t need to set any• I don’t need goals; I’m doing fine• I don’t need written goals; I have in my mind• I don’t know how to set goals• Goals don’t work; life is too unpredictable


• Importance of responsibilities• Schedule preparation for activities• Exhibiting good habits• Appropriate investment of time

• Making good friends• Utilizing time for Knowledge Improvement• Utilizing free time for good hobbies• Supporting others

• Avoiding executing overlappingactivities thus pressure

• Draw high-low efforts & gain chart


Communication is critical in a competitivecorporate world. It is an art & can becultivated by practicing. Effectivecommunication helps to achieve successTips for improving communication• How to communicate in better way• Different levels of communication• Developing language• Developing writing skills• Following discipline


• Leading from front• Teaming & well connect• Expertise in subject matter• Planning (People fail due to poor plan)• Self discipline• Complete ownership & responsibilities• Commitment• Developing skills as needed• Organizing things properly• Self Motivation and motivating people• Optimum utilization of time


Health & food habits:• Regular exercise• Timely food & Proper diet• Cleanliness• Drinking more & clean water• To take care of inner parts of bodyYoga & Meditation:• Yoga helps to build good personality• Yoga helps to physical & mental health• Pranayama (breathing exercise)• Meditation for improving concentration

Making earth little softer57

• Analyzing thoughts & thought process • Filtering thoughts• Stopping negative thoughts • Controlling senses • Purifying & filtering impressions • Keeping mind cool & controlled• Not holding grudges against anyone• Forget & forgive bad incidences• Be grateful always• Love your self


Opportunity knocksIf you miss an opportunity

don't fill the eyes with tears.

It will hide another better opportunity in front of you


To develop personality

Personality Development


Do & Don’tExpress your Give up

• Originality• Creativity• Deep thinking

• Artificiality• Imitation• Shallow &

superficial thinking• Ensure excellence in one’s chosen field• Develop yourself & nation in turn• An improvement in personality can

improve chances for success• Believe in innate goodness & manifest it


• It forms the corner stone of soft skill• Every human being has to essentially &

effectively communicate with others• Effective communication is the hallmark

of one’s education• The ability to speak fluently using the

right word in the right order is a goodcommunication

• Message using appropriate vocabularyand syntax form effective communication


Communication skills


Soft skills


• Presentation skills include planning,preparation & delivery of the message

• Presentation skills can be broadly categorizedinto physical gesture, oral, & electronic

• Present the ideas in an appropriate manners• Look at the eyes of audience & speak in a

natural, conversational voice• Appropriate voice will make the presentation

effective and interesting• Ask for feed back from your audience• Occasionally ask audience understanding


• Learn the basics of effective verbalcommunications and presentations.

• Take a speech communications course tobecome comfortable with your verbal skills.

• Be well versed with 'art of conversation' .• Books, clubs and group discussion are good

ways to develop these skills .• Practice communication using telephone.

Interview begins with a telephonic interview• En cash opportunity to create first impression • Practice greeting people and shaking hand

Communication tips


• Dressing etiquettes are must incorporate world to maintain the status

• Discuss the dress code of the companywith your superiors

• Do not deliberately dress up oddly.• Observe superiors & dress up

accordingly.• Myth about dressing well is that you

have to spend a great amount of moneyon shopping.

Dressing Etiquettes


Dressing SenseWhat to wear while in office• Comfort is important when you are at

work. Uncomfortable attire can ruin a day• Not to repeat dress more than a day• Ladies - Churidar Kurta or Saree,

earrings, necklace and a purse/handbag, chappal

• Gents - Trouser, Full sleeve shirt, blackbelt, socks as same color of trouser, andwell polished black shoes


OFFICE SCENE

Office scene


Public Speaking• Prepare well, rehearsal before• Use the notes if required• Believe in what you say• Clarity• Simplicity• End with a message & conclusion• Have a feedback & improve next


• Focus, Research a topic• Organize ideas logically• Employ quotations, facts, and statistics• Master metaphors & use as appropriate• Tell a story, Start & close stronger• Incorporate humour• Vary vocal pace, tone• Punctuate words with gestures• Utilize 3-dimensional space• Complement words with visual aids

Public speaking


• Analyze & connect with audience• Conduct a Q&A session• Lead a discussion• Obey time constraints• Craft an introduction• Exhibit confidence and poise• Handle unexpected issues smoothly• Be coherent when speaking off the cuff• Listen & analyze other speakers• Act and speak ethically

Public Speaking


Up to 93 per cent of communication is done on a nonverbal level.

Playing with jewelry can convey stress

and anxiety.

Crossing your arms can make you look

bored or disinterested.

Confidence & body language


• Non verbal language• Face displays interest of the persons• Body language presents to the audience

what we feel & think about the particularmatter. Ex: Nodding one’s head

• Body language (e.g., arms crossed,standing, sitting, relaxed).

• Emotion of the sender & receiver (e.g.,speaking clearly, enthusiastically)


• Strong, firm handshake: Confidence, security• Leaning forward, eye contact, hand gestures:

Sincerity, confidence, interest• Natural tone, volume, pitch and pace of voice:

Secure, confidence• Eye contact: Openness and honesty• Facial expressions to match what is said

(smiling while friendly), Secure self-esteem• Relaxed upright posture, arms swinging

naturally while walking: Confident• Nodding: Approval

Positive body language


• Looking down: Lack of confidence• Limp, weak handshake: Nervousness• Leaning in too close: Could be threatening• Weak, soft voice: Nervousness• Clearing throat, saying um, uh, using overly

complex sentences: Insecurity, nervousness• Dropping head : Untrustworthy• Rigid, feet shuffling: Lack of confidence• Folded arms, crossed legs: Not interested• Twiddling thumbs, drumming fingers: Not

paying attention, anxiety

Negative body language


Build Self Confidence• Dress Sharp• Walk Faster• Good Posture• Personal Commercial• Gratitude• Compliment other people• Sit in the front row• Speak up• Work out• Focus on contribution


INTERVIEW

Interview


Interview• Share a proven track record as an achiever• Impress you are management "savvy"• Honesty...integrity...a decent human being• Good fit with culture & a team player• Positive attitude...sense of humour• Good communication skills• Dedication...willingness to walk extra mile to

deliver quality & achieve excellence• Definite purpose...clear goals• Enthusiasm...high level of motivation• Confident...healthy...a leader


Successful storyEvery successful person has a painful story.

Accept the pain and get ready for success

Every painful story has a successful ending.


• Follow good manners & proper etiquette• Turn the cell phone on silent mode during

meeting or at public places or transport• Return the missed call• Reply by SMS if you can not take a call• Cut the call if you can not take a call• Bring a gift for the hostess -- preferably one• Say please and thank you to waiters, flight

attendants, store clerks, cab drivers• Do not hesitate to say sorry or apologize for

the mistake, be brave

Etiquette


• Move around at a party or socialgathering, meet & greet the guest

• Take light lunch/ dinner• Keep eatable or item in left hand – keep

right hand free for handshakes• Address thank you note• Make eye contact, offer a warm smile in

every situation, this sets people at ease• Be perceptive -- survey a situation and

always use your best judgment

Etiquette


BUS SCENE

Public places


Start freshNo one can go back and change a bad beginning;

But anyone can start now and create a successful ending.


Personality DevelopmentItem Description

Deep faith towards work

Determination to keep commitment; Come what may attitude!

Positive personality

Positive & optimistic thinkingCultivating positive believes in others

Effective communication

Precise to the points ; Set context, & sharing the thoughts & convince

Time management

Managing time well, Work & life balance; Effective delegation

Problem solving

Understanding problem, analyzing, solutioning; & selecting right resource



Team Spirit Working with heterogeneous team members, be a leader, not just a follower

Self confidence

Ability to express and asking questions without fear

Learn ability Always learning new skills Flexibility Guts to revisit the own views & thoughts,

revising as per the situation; Accommodating & aligning

Stability Keeping up the performance & efficiency even under stress, keeping head cool!



Confidence Demonstrate rich self confidenceDecision making

Precise decision making after data collection and analysis, know people well

Sense of humor

Demonstrate sense of humor even while managing tough situation, learn to smile

Accepting criticism

Large hearted, ready to introspect, accept criticism & work on it non- politically

Not to worry Worries would not solve the problem, control the situation, mind & brain

Language Be master of at least 3 languages


Hurdles in planningItem Description

Laziness Inertia before starting, Need change in attitude; Can be overcome by practicing

Incomplete information

how many activities to complete the tasks/ project? Incomplete information delays the activity & impacts the plan

Lack of self confidence

In-ability & difficulty in planning & execution; in-ability of coordinating activities; Imagine the activities and mitigate the risks in advance

Over confidence

Prefer actions to planning; it invites risksLeads to failure if not experienced


Hurdles in planningItem Description

Mentality Planning is waste of time leads heroic approach results more efforts & duration

Delay in Decision making

Right decision at the right time helps to project & stake holdersDelay in decision making & not sharing the decisions impacts project

Commitment Inability to commit due to lack of confidence or fear of being committed

Beating drums

Sharing exaggerated information & wrong updates lead to planning failure


Know your mistakes

Easy is to judge the mistakes of others.Difficult is to recognize our own mistakes.

It is easier to protect your feet with slippers than to cover the earth with carpet.


Managers and Traits• No single trait is right or wrong for being an

effective manager• Effectiveness is determined by interactions

between characteristics of managers, natureof the job & culture of organization

Character of Manager

Culture of Organisation

Nature of Job


Managers and TraitsPersonality traits that enhancemanagerial effectiveness in one situationmay actually impair it in another


Self esteemThe degree to which people feel goodabout themselves and their abilities• High self-esteem causes a person to

feel competent, and capable.• Persons with low self-esteem have

poor opinions of themselves and theirabilities.


Need of achievementThe extent to which an individual has astrong desire to perform challengingtasks well and meet personal standardsfor excellence


ExperienceMistakes are painful when they happen.Mistakes are painful when they happen.

But year's later collection of mistakes is But year's later collection of mistakes is called experience, which leads to success.called experience, which leads to success.


Need of affiliation & PowerNeed for Affiliation• The extent an individual is concerned

about establishing & maintaining goodinterpersonal relations

• Such person is being liked• Get along very well with other peopleNeed for Power• The extent an individual desires to

control or influence others


Values, Attitudes, Moods & Emotions

Values• What managers try to achieve through

work and how they think they shouldbehave

Attitudes• Managers’ thoughts and feelings about

their specific jobs and organizations.Moods and Emotions

• Encompass how managers actually feelwhen they are managing


ValuesTerminal Values• A personal conviction about life-long goals• A sense of accomplishment, equality, and

self-respect.Instrumental Values• A personal conviction about desired modes

of conduct or ways of behaving• Being hard-working, broadminded, capable.Value System• The terminal & instrumental values that are

the guiding principles in an individual’s life.


Attitudes• A collection of feelings and beliefs.Job Satisfaction• A collection of feelings and beliefs that

managers have about their current jobs.• Managers high on job satisfaction

have a positive view of their jobs.• Levels of job satisfaction tend increase

as managers move up in the hierarchyin an organization.


Attitudes Organizational Citizenship Behaviours• Managers with high satisfaction are

more likely perform these above andbeyond the call of duty behaviours.

• Managers who are satisfied with theirjobs are less likely to quit.


Analyse problemIf a problem can be solved, If a problem can be solved,

no need to worry about it.no need to worry about it.

If a problem cannot be solved If a problem cannot be solved what is use of worrying?what is use of worrying?


Organizational Commitment• Committed managers are loyal to and

are proud of their firms.• Commitment can lead to a strong

organizational culture.• Commitment helps managers perform

their figurehead and spokesperson roles.• Commitment of international managers is

affected by job security & personalmobility


Moods and Emotions• A feeling or state of mind• Positive moods provide excitement, elation,

and enthusiasm.• Negative moods lead to fear, distress, and

nervousness.• Current situations and a person's basic

outlook affect a person’s current mood.• A manager’s mood affects their treatment to

others and how others respond to them.• Subordinates perform better & connect better

to managers who are in a positive mood.


Emotional Intelligence• The ability to understand and manage

one’s own moods and emotions and themoods and emotions of other people

• Assists managers in coping with theirown emotions

• Helps managers carry out theirinterpersonal roles of figurehead,leader, and liaison


Organizational Culture• Shared set of beliefs, expectations, values,

norms, and work routines that influence howemployees relate to one another and worktogether to achieve organizational goals

• When employees share an intensecommitment to cultural values, beliefs, androutines a strong organizational culture exists

• When members are not committed to ashared set of values, beliefs, and routines,organizational culture is weak


Organizational Culture• Attraction-Selection-Attrition Framework• A model that explains how personality

may influence organizational culture.• Founders of firms tend to hire

employees whose personalities that arelike their own, which may or may notbenefit the organization for long-term


Role of Values and Norms• Terminal values - signify WHAT an

organization & its employees are tryingto accomplish

• Instrumental values - guide HOW theorganization and its members trying toachieve organizational goals


Role of Values and Norms• Managers determine & shape

organizational culture through the kindof values & norms they promote

• Organizational socialization – processby which newcomer learns anorganizational values & norms andacquire the work behaviours necessaryto perform jobs effectively


Ceremonies and Rites• Recognize important events as a whole & of

specific employeesRites of• Passage – determine how individuals enter,

advance within, or leave the organization• Integration – build and reinforce common

bonds among organizational members• Enhancement – let organizations publicly

recognize & reward employees’ contributionsto strengthen their commitment toorganizational values


Stories and Language• Communicate organizational culture• Stories reveal behaviours that are

valued by the organization• Includes how people dress, the offices

they occupy, the cars they drive, and thedegree of formality they use when theyaddress one another


Life Life laughs at you when you are unhappy...

Life smiles at you when you are happy...

Life salutes you when you make others happy...


Thank You

Business

Earthsoft personality development - v1 1 - part 2 - practical