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Embracing Change:9 Tips to help you prepare for the future of learning
All content © 2015 Towards Maturity CIC Ltd. Not to be distributed or copied.
@lauraovertonwww.towardsmaturity.org/benchmark
MODERN BUSINESS
GlobalFast
DigitalFluid
Complex
Modern workers:
CuriousConnectedTech-Savvy
Self-Directed
Modern learning :
What words describe modern learning today?
Modern learning:
IntegratedCustomer-
centricDigitalAgile
Is L&D ready to embrace change?
Do we integrate
learning & work?
Are we thinking digitally?
Do we know our customers
?
Are we equipped
for change?
Modern L&D leaders have set high goals
INDIVIDUAL PROCESSES
EFFICIENCY
PRODUCTIVITY AND ENGAGEMENT
BUSINESS RESPONSIVENESS
LEARNING CULTURE
PR
OG
RA
MM
E
O
RG
AN
ISA
TIO
N
CU
LTU
RE
Improve induction 95% Speed up implementation of new processes
91%
Improve productivity 94% Adapt to individual need 94%
Driving Business Innovation 80% Improve organisational performance 85%
Share good practice 96% Increase self directed learning 83%
Improve admin and management 95%Increase volume 91%
We are not all there …yet
INDIVIDUAL PROCESSES
EFFICIENCY
PRODUCTIVITY AND ENGAGEMENT
BUSINESS RESPONSIVENESS
LEARNING CULTURE
PR
OG
RA
MM
E
O
RG
AN
ISA
TIO
N
CU
LTU
RE
Achieved by 39%
Achieved by 41%
Achieved by 29%
Achieved by 24%
Achieved by 21%
Benchmark
Who is performing well?
What are they doing differently?
L&D Fitness tracker
TMI
Top Deck
x3 x5 X8x5x3
What can the Top Deck teach us about building performance?
Quartile 1 (25%)
Top Deck (10%)
Quartile 2Quartile 3Quartile 4
1: ESTABLISH CLEAR GOALS
78%of the Top Deck
identify business KPIs that they want to improve in partnership with senior
management(31% average)
STAY FOCUSED
79%of the Top Deck
Have a plan for how they will meet agreed
measures(36% average)
2: INDULGE IN FRESH THINKING
94%of the Top Deck
consider the
course as only one option for
buildingperformance
(52% average)
Different Perspective
86%looking at
models that integrate
learning and work
(43% avg,)
102070Workflow Social Formal
3: UNDERSTAND THE TERRAIN(KNOW YOUR LEARNERS!)
86% of the Top Deck
are proactive in understanding how their staff
learn (30% average)
CONSUMER ORIENTED
78% of staff
are motivated tolearn online so they can do
their job Better
And Faster
76%of the Top Deck
involve users in design
(35% average)
LISTEN
4: USE THE RIGHT KIT
Allocate
25% L&D budget to technology
E-enable
34% of formal learning
90%Enjoy good
relationships with IT(51% avg)
TOP DECK THINK DIGITALLY
The Top Deck INCREASE
ACCESS
TO COMMUNITY
TO CONTENT
TO TECHNOLOGY
TO CLEAR COMMUNICATION
AT THE RIGHT PLACE AND TIME
5: IT’S A TEAM EFFORT
The critical role of
managers
The Top DeckHELP STAFF LEARN
HOW TO LEARN
79% offer study skills training (51%)
67% encourage learners to organise own Personal learning strategies (34%)
6: TRAIN HARD!
What skills do we need?
The Top Deck are active in building priority L&D capabilities, today.
BEWARE OF THE FADS
7: USE A COMMON SENSE FRAMEWORK
Fram
ewor
k fo
r exp
lorin
g L&
D ta
ctics Defining
Need
LearnerContext
WorkContext
BuildingCapability
EnsuringEngagement
DemonstratingValue
The Towards Maturity Framework
T O W A R D S M A T U R I T Y I N D E X
TOPDECK
TOP LEARNING ORGANISATIONS
© Towards Maturity 2015
© Towards Maturity 2015
Apply
business thinking
to learning strategy
Prioritise outputs
not inputs
Be consumer driven
Work withinwider context
Prepare for change
Bring others on board
Use evidence to review &
adapt
8: KEEP ON TRACK
Top Deck
3xto use
benchmarking as a
performance improvement
tool
EVIDENCE BASED LEARNING DECISIONS
Focus on our own
performance
OLD STYLE BENCHMARKS
New Learning
Benchmarks
PERFORMANCE IMPROVEMENT
KPI’s
Establish yourBaseline
TMI
9: #MAKEITHAPPEN
TOP DECK L&D TIPS FOR GETTING FIT FOR THE FUTURE
Join 4,500 L&D leaders
Get fit for the future of learning
Benchmark today
Reflect on your strategy
Completely confidential
Free personalised feedback
Collect CIPD degrees
Thank you@lauraoverton
TMI
www.towardsmaturity.org/benchmark
