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The presentation highlights the value of combining emotional intelligence with blue ocean strategy to gain new insights and values
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Ali Anani
What is Emotional Intelligence?
Emotional Intelligence is"…the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions effectively in others and ourselves."- Daniel Goleman, Emotional Intelligence
Emotional Intelligence (EI) for Differentiation
I feel one missing area is using emotional intelligence as a means of differentiating companies. Blue Ocean Strategy (BOS) provides an excellent venue for this approach
Emotional intelligence in dealing with external and internal customers could be a great source of differentiation and adding value.
EI and ChangeYou can be a very competent manager that no Why do we need Emotional Intelligence at work?Increased pace and complexity of changeNeed for flexibility and adaptabilityTeam-based approaches (effective relationships)Working across organizational boundaries / Influencing and networkingDirective and Transactional approaches to leading others no longer works in all situationsRecruitment & RetentionDiversity in the workplace requiring greater understandingConflictStress – impact on individuals and organizationsToxic emotional contagionDiscriminationBullyingHarassment
Competent Managers
You can be a very competent manager that no one wants to work for – therefore are you really leading or simply managing? We need to do both in the work place, developing your Emotional Intelligence can make all the difference.
Becoming self aware does not mean being selfish though. Discovering the inner you will enable you to give more of yourself to others and this will benefit your relationships as well as helping to build your self esteem and confidence as you become truer to yourself ..
Feel well to do well
Feel Well
Do Well
Low High
Low
High How? Why?
How? Why?Expected
Expected
Use of Brain Quadrant quadrant
Left Brain
Right Brain
Low
High
Low High
Improve Right Brain
Improve Left Brain
Self-Awareness Visualization
Right Brain
Low
High
Low High
Improve Right Brain
Improve Left Brain
Feel Well
Do Well
Low High
Low
High How? Why?
How? Why?Expected
Expected
Know why, how and what to improve
Self-Awareness Leads to Self-Management
Self- Awareness
High
High
Low
Low
Self-Awareness
Self-management
Why?
Feelings
Self-assessment
Self-ConfidenceLevel of creativity
Emotional Self-Control
Adaptability
Initiative
Trust
Response to Failing
Optimism
Why?
Social Awareness and Relationship Management
Social Awareness
Relationship Management
High
High
Low
Low
EmpathyService Orientation Assertiveness
Developing Others
LeadershipChange Catalyst
Influence
Conflict Management
Why?
Why?
Apply Blue Ocean Strategy to Achieve Differentiation of Value
Raise what to achieve better value?
Eliminate what emotions to improve my well
being what to achieve better value?
Apply Blue Ocean Strategy to Achieve
Differentiation of Value- 2
Create what and how to improve my
creativity?
Reduce what emotions to improve my well-
being?
The use of Blue Ocean Strategy to enhance our
understandings of Emotional Intelligence merits more
probing into
