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Picture the scene….. It’s Susan’s mum’s birthday in a few days and Susan can’t decide what to get her. Susan thinks she will look round the shops on Saturday when she takes her daughter and her friends to get their summer holiday outfits. The new app she downloaded from The Body Shop might come in handy. Apparently, it will let her know if they have oers available the next time she passes by.

Enancing the body shop customer experience

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Picture the scene….. It’s Susan’s mum’s birthday in a few days and Susan can’t decide what to get her. Susan thinks she will look round the shops on Saturday when she takes her daughter and her friends to get their summer holiday outfits. The new app she downloaded from The Body Shop might come in handy. Apparently, it will let her know if they have offers available the next time she passes by.

It’s Saturday. Susan is in town with her daughter and her friends

After a hectic morning clothes shopping they make their way to their favourite coffee shop passing The Body Shop on the way when ...

... Susan receives an alert on her smartphone with a limited offer from The Body Shop…

Hmmm…£10 and a free makeover!

Susan clicks through to see the offer.

That’s worth a look. A great place to get something for Mum

….and I’ll get the free makeover ;-)

The relevant offer is displayed and the app has detected that Susan has a mobile wallet on her handset.

As she walks into the store The Body Shop App springs to life and displays the offers. Susan chooses

something for her mum, and something for herself (well she is saving £10!) She pays with her mobile and heads over for her free makeover.

Context based location gives you the ability to engage with customers on their terms Creates a frictionless digital customer experience and a faster service Moves you from outbound marketing to influencing customers during their journey to purchase Uses your existing app investment Something your competitors are not doing right….yet

[email protected] wisereach.co.uk

We have the tools and people that can make this happen for you sooner than you think (and we’re just up the road in Arundel).

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