A Profile for Candidates

The History of Encore Where we are today Our Philosophy Benefits Package

Our History

Opened the doors of its first office in January 2002 in Millstone Lane, Leicester.

Founding Directors – Greg Latham, Chris Hockey and Ian Briers.

They were instrumental in the management of Staffline Recruitment, a large industrial supplier of temporary staff based in the midlands.

They became disillusioned soon after an MBO, so decided to recreate the successful formula of giving priority to staff and protecting margins.

They are experienced individuals who wanted to do more of the same, again – so Encore was born.

Where we are today…

Branches locations

Leicester Coventry Telford Northampton Nottingham Birmingham Slough

Industries covered

Industrial Driving Technical/Engineering Managed Services Energy Senior Appointments

An Overview

Presently the company turns over in excess of £35 million, with over 2000 workers at 400+ companies throughout the Midlands

Investment in Marketing has meant the Encore Engage newsletter is dispatched to over 15,000 decision makers monthly

IT has a prominent role within Encore with bespoke systems both internally and for clients

Offerings to clients including Online timesheets, Online Induction Videos and an Online Client Portal

Vision Statement

Pioneering, focussed and passionate.

Driving growth through strategic development.

Delivering £1.2 million profit by 2012.

Our Philosophy

Our success is guaranteed by creative, productive employees who are empowered to make suggestions while thinking “outside the box.”

Our mission is to “provide distinctive quality and unparalleled customer service.”

We achieve this through hard work and commitment from every employee.

We have to earn the trust and respect of our customers every day in order that the customer makes the decision to choose our services.

We sell service and service is provided by people, there are no magic formulas.

Core Values

Staff – we aim to create a winning attitude through a work hard, play hard mentality. Where loyalty and commitment of staff come from a fun/team work ethic.

Positive Thinking – We avoid toxic negativity. Ideas are always encouraged.

Respect and value staff through development, motivation and retention.

Innovative, progressive and mould breaking.

Sales and customer service focussed.

Open, honest and transparent.

Graduate Recruitment

Encore are always on the look out for talented Graduates to join our Graduate Scheme

We offer a great opportunity for career progression – the most successful graduate started as a resourcer in 2003, now our Technical Operations Manager.

6 Day Induction program as well as Management Training Academy

Subsidised industry specific qualifications

Benefits Package

Basic SalaryWe review annually and consistently prove to pay at an average or higher than the industry average across all job functions.

Bonus PaymentsPayable to all. Even non sales staff have opportunity to earn through unique profit share scheme.

HolidaysIndustry beating - Starting at 25 days per annum to 28 days after 5 years service and 30 days after 10 years service.

Benefits Package

PensionsContributory Pension offered to all staff on completion of 6 months service.

Flexible BenefitsEvery member of staff is offered the option to ‘buy’ up to 5 days additional holiday per year.

Health club MembershipOffered to all members of staff at reduced rates at local gyms.

Private Health InsuranceAll staff are eligible for this scheme after 6 months service.

Benefits Package

Career BreakAfter 5 years service an offer of up to 3 months unpaid leave can be granted for those life and travel ambitions.

Working Hours A more flexible approach to working hours for personal requirements and to compensate for occasional extra demands caused during busy periods.

Job SharePart time working made available to improve the recruitment of qualified individuals and allow further working flexibility.

Benefits Package

Management AcademyA comprehensive module based series of workshops to be created covering everything from Financial Accounts analysis to Legislation.

Share OptionsAll staff are issued with share options every January and are divided according to merit and position.

Further Education GrantsAll staff eligible for contributory grants to fund further education courses that are industry relative.

Subsidised Industry QualificationsAll staff encouraged to apply for Institute of Recruitment Professional Qualifications, subsidised by Encore

Benefits Package

Suggestion SchemeAll employees are invited to submit suggestions for improvement of company practice/procedures and staff morale for cash rewards.

Annual Awards and ConferenceThis is the culmination of the business year with a glittering event previously held in Dublin, Edinburgh and Wales. Employees are considered for 8 awards with Prizes including a Holiday of Lifetime for the ‘Salesperson of the Year’.

Voluntary Work One day per year available to all staff for the purpose of charitable activities during business hours without incurring financial loss.

Benefits Package

Joker Card Half day holiday to be given if nil absenteeism in preceding 6 month period. Allocation periods to be 1 Jan to 31June and 1July to 31 Dec annually.

Half day holiday on birthdaysAll staff have the option to take a half day off on the birthday as a thank you from the directors.

Social EventsStaff social events are arranged each year including the Encore Olympics.

Charity Dress Down DaysStaff are given the option to dress down and donate towards the nominated Encore Charity.

“I can honestly say that Encore is a strong, diverse and dynamic company; my success has been enhanced by the support and guidance from senior management”

Identify the issue.

Supply the solution.

Make it all happen.

Again. And again.