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As your organization grows larger, you need to rely on your managers to serve as your "HR frontline." Well-trained managers can be an extension of your HR department for solving employee relations issues, dealing with disciplinary situations and serving as mentors to junior supervisors. Equipping managers in this way frees up your time to focus on larger, more strategic talent management initiatives.
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Equipping Managers with an HR Skill Set
Stacey Carroll, SPHR, CCP
Director of Professional Services & Education
PayScale, Inc.
7,000 Positions. 50 Major Industries. 11 Countries.
PayScale is a market leader in global online compensation data. With the world's largest database of individual employee compensation profiles, PayScale provides an immediate and precise snapshot of the job market.
Our patent-pending, real-time profiling system indexes custom employee attributes (such as industry-specific certifications) and specific job titles for every industry.
Our secure, on-demand business solutions, PayScale MarketRate and PayScale Insight, provide employers with accurate, reliable compensation detail never before available.
Agenda
Why it’s important
“Big Bang” areas Recruiting Performance Improvement Employee Relations
How to execute
Expectations Training Reward
Q&A
Why it’s important
The HR job has changed
The risks have changed
It’s necessary for growth for employees & the company
It creates a better company culture
It elevates the position of HR in the organization
Recruiting
Adopt a process Multiple reviewers Demonstrations Realistic job preview
Behavioral Interviewing What is a behavioral interview?
Behavioral based interviewing is interviewing based on discovering how the interviewee acted in specific employment-related situations. The logic is that how you behaved in the past will predict how you will behave in the future i.e. past performance predicts future performance.
Good video
Salary Negotiations
Reference Check
Timing Ask hard questions
Performance Improvement
Teach managers how to have difficult conversations
Webinar
3 basic steps
Provide factual feedback
Describe Impact on self or others
Ask employee for improvement plan
Provide resources & templates
Written warning samples
Management forum
Employee Relations
• Lead by Example • Take an executive to lunch • Ask for feedback • Give feedback
• Ask Senior leader to support employee relations • Budget • Leading by example • Follow-up
• Teach Managers the basics • Blog post • 2012 ER challenge
How to execute
Set expectations Clearly identify employee management in job
responsibilities Evaluate managers on management abilities
360 reviews Exit interview statistics
Provide Training & Resources
Brown bag training (quick & actionable) Use internal expertise New management training Provide an intranet with information
Reward good management HR awarded management star Track & report on management metric
PayScale Delivers Where Other Compensation Providers Fall Short
PayScale operates the largest online salary database in the world. We allow organizations to price their jobs according to their industry, location, and the employee skill sets which make their workforce unique. PayScale goes beyond supplying the accurate data you need - we also give you the tools to efficiently manage your compensation projects, and the knowledge to stay up-to-date.
Visit our blog: http://blogs.payscale.com/compensation/
Join our Group on LinkedIN: Compensation Today: HR Best Practices
Stacey Carroll, M.B.A, SPHR, CCP Director of Professional Services & Education PayScale, Inc. Connect with me on LinkedIN: http://www.linkedin.com/in/hrstacey
