Upload
nancy-jo-manney
View
746
Download
0
Tags:
Embed Size (px)
Citation preview
Facebook 101By ReShon Anderson
Agenda• Facebook Overview
– History/Timeline– Stats important to business users– Pages, Events, Groups
• What can Facebook mean for your business?– What Facebook is– What Facebook is not
• Case Studies– Lessons from Big Brands– Smaller brands with large fan bases
• Setting up your Facebook “Fan” page– Step by Step– I’ve set up my page….now what?
• Q&A
Facebook History – Quick Facts
• Started by Mark Zuckerberg and friends in a Harvard dorm room in February 2004
• By December 2004, Facebook had 1 million users
• By 2006, Facebook reached 12 million users and attracted nearly $40 million in venture capital investment
• Today, Facebook is valued at $10 billion with over 400 million active users
Facebook Stats– Facts for business users
• 70% of Facebook users reside outside the U.S.
• Facebook “Pages” and “Ads” launched in 2007. Currently 3 million active Pages (1.5 million are local businesses)
• Average user spends more than 55 minutes per day on Facebook
• 3.5 Million Events created each month; average user is a member of 13 groups
Pages, Events and Groups
• What are Facebook Pages?– Essentially a “homepage” on Facebook– Users can “become a fan” of your page to
engage with your brand
• What are Facebook Events?– Event listings that display in the user’s feed– Users can RSVP for your events (real or “virtual”
events)
• What are Facebook Groups– Pages with restricted user groups
What Facebook IS
• Great way to expose your brand to a wide audience– Through Pages, Events and Groups
• Great way to engage with existing and potential customers– Sharing industry news/content, updating users
on new offers from your business, sharing business videos, etc.
• Great way to get feedback on your business– Users can post comments, use discussion
boards, etc.
What Facebook IS NOT
• A direct marketing channel– Users don’t want to get a heavy “sell” message– You can lose fans if you market too heavily
• A replacement for your website– Should enhance your web presence
• A place to only redirect traffic to your website– Most effective Pages have a variety of content
• Another email list– Email is still much more effective
Case Studies
• The Gap
Case Studies
• Heritage Link Brands
Case Studies
• Clipa
Creating a Page
Creating a Page
I’ve created my Page…now what?
• Be sure to add your basic information to the “Info” tab– Web site address and contact info– Description of your business
• Tell all your friends!– Grow your fan base with friends first
• Post at least once weekly– Get in the habit of posting to keep users engaged– Create a schedule
• Advertise your page– More advanced; will be covered in the next
session
Resources
• 5 Elements of a Successful Facebook Fan Page– http://mashable.com/2009/03/30/successful-
facebook-fan-page/
• Exploring Enhanced Facebook Pages– http://conversify.wordpress.com/2009/09/17/
exploring-enhanced-facebook-pages/
• 5 Things That Don’t Work on Facebook Fan Pages (and 5 That Do)– http://webworkerdaily.com/2010/03/31/5-things-
that-dont-work-on-facebook-pages-and-5-that-do/
• Running a contest on Facebook? That’ll cost you– http://news.cnet.com/8301-13577_3-10397757-
36.html
Thanks for Your Time
• Q&A• Become a Fan of Angel Handbags!
– http://www.facebook.com/AngelHandbags