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© The Family Furrow The Family Furrow FARM & FAMILY BUSINESS ADVISORS Jim J. Soldan B.Sc. Ag., P.Ag., C.A.F.A. Principle … Trainer Jillian Robbins B.Sc. Comm., C.A.F.A Training Partner 9699 McLeod Road Chilliwack, BC V2P 6H4 Tel/Fax: 604-794-7186 / 604-309-4902 [email protected] / [email protected]

Family Business Transitions presented by The Family Furrow

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© The Family Furrow

The Family FurrowFARM & FAMILY BUSINESS ADVISORS

Jim J. SoldanB.Sc. Ag., P.Ag., C.A.F.A.

Principle … Trainer

Jillian RobbinsB.Sc. Comm., C.A.F.A

Training Partner

9699 McLeod RoadChilliwack, BC V2P 6H4

Tel/Fax: 604-794-7186 / [email protected] / [email protected]

© The Family Furrow

Family Business Planning …reaffirming the case; it’s more then ‘production’

“Sowing the Seeds for Tomorrow’s Family Business”

… building the foundationfor ‘Our” family business

© The Family Furrow

The Family Business Formula

“Sowing the Seeds for Tomorrow’s Family Business”

X

= Production

The Business The Team of People

© The Family Furrow

Living and Working with Family…the Family Business

• It All Starts with– A Thought– An Idea– A Dream

• First, we prepare for, then start planning and building the ‘foundation’..…

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Living and Working with yourFamily team

• We Must HAVE…A Vision

Our Mission

Goals

Strategies

Objectives

“Sowing the Seeds for Tomorrow’s Family Business”

‘OUR’ Operating andMaintenance Manual

© The Family Furrow

Our “Foundation” Blocks

“Sowing the Seeds for Tomorrow’s Family Business”

Acceptance

Our… Beliefs and Values

It takes a “heart attitude”

Trust/Honesty

Accountable FunPatience

Understanding

Forgiveness Respect Good Will

YieldsHarmony

© The Family Furrow

Our Foundation Blocks (cont’d)

“Sowing the Seeds for Tomorrow’s Family Business”

Code Of Conduct

Our ( Me / My )Beliefs and Values

Roles

Responsibilities PoliciesProcedures

Transition

Ownership Meetings TransitionSuccession

Our Governance, Operating and Maintenance Manual

© The Family Furrow

Why?? Because there is nothing “soft” about this!

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

What are Good Relationships?…what does ‘YOUR’ ‘engine’ look like?

Trustworthy Understanding Seeks input Heart to Listen High Integrity Counted on

“Sowing the Seeds for Tomorrow’s Family Business”

Dependable Encouraging Honest Respectful Sincere Supportive

© The Family Furrow

Living and Working with yourFamily team … growing

The team needs to KNOW ….– What do the team members require

for themselves, family, and business?– The questions to ask, without fear– What we hold Important – Family/ Business

– What we stand for, who is part of it,and our family and business CHARTER

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

‘Seedbed Preparation’needed for GROWTH

• Care of the ‘engine’ #1 priority

• Meetings ‘attitude’

• PLANNING along side TECHNICAL

• ‘NOW’, before you create a MONSTER

• Start TODAY

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

CONFLCIT; where it starts

• Poor Communication

• Lack of Planning

• Tight-Fisted control

• Lack of Documentation

• Lack of Foundation

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Common AreasWhere Conflict Arises

• Compensation• Decision Making• Roles and Responsibilities• Ownership• Siblings outside business• Imbalance re work and recreation• Imbalance re family and business

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Common Stumbling Blocks

• Lack of initiative and training• Unrealistic Expectations• Refusal to let go• ‘New’ family member left out• ‘Who’ should be the next leader • Positional / unwilling to seek out interests

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Common Stumbling Blocks

• Confusion over what is ‘fair’ • “Someday this will be yours”• Confusion - Desire / greed / need• Secrecy• Closed Will • Poor to No leadership: on/in the business

“Sowing the Seeds for Tomorrow’s Family Business”

(cont’d)

© The Family Furrow

Foundational Principles forSustainable Family Business

• Hold ‘Engine’ maintenance top priority• Top priority for Interpersonal C and R• Unconditional freedom for expression• Priority for MEETINGS / coming together• Leadership – influence vs position• Outlaw culture of conflict

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Foundational Principles forSustainable Family Business

• Relationship realities• Forward looking • Transition; ongoing operational• Affirm Effective Communication• Attention to Emotion and Content• Outlaw litigation as resolution route• Ban ‘non-interaction’

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Factors Leading to ‘Sick and Stunted Growth’

• Absence of TRUST

• Fear of CONFLICT

• Lack of COMMITMENT

• Avoidance of ACCOUNTABILITY

• Inattention to RESULTS

“Sowing the Seeds for Tomorrow’s Family Business”

Lack of FOUNDATION – Values/Vision

© The Family Furrow

Key ‘Actions’ For Starting the Success Route

• Complete Participation / Involvement• Effective vs. Functional Communication• Sound planning• Shared control• Download wisdom / Training • Time for interaction

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Where do we start ?…working on the Big 7

• Communication• Conflict Management• Meeting on Purpose • Leadership• Accountability & Consequence• Responsibility & Authority• Create YOUR .... OMM

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Our ‘Personalized’ Operating andMaintenance Manual

• Who we are / history• Balance Sheet to present day / base line• Policies and procedures/systems/rules• Development of team / Genuine interest• Our Foundation • Our Code of Conduct• Our ‘Charter’ … Our Governance Guide

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

‘Engine’ Requirements

• REGULAR service • Authentic Desire / Good Attitude• Meetings – Purposeful & Attitude• TIME• Hard work• Balance

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Helpful Hints for A SuccessfulFamily Business

• View ‘Engine’ maintenance top priority• Ensure skill, attitude and desire exists• Create “Our” Family Built Foundation• Create Operating and Maintenance manual• Learn, Learn, Learn, Learn • Transition >>> Succession • ‘Manage’ the transition period

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Questions to Reflect on …

• If the ‘FAMILY BUSINESS’ had authority to ‘hire’ and ‘fire’ would you still be employed?

• If a family team member presented an ‘opinion’, would they be listened to?

• Are Family Businesses just production complexes?

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Working toward …….

• Sharing our ideas and thoughts• Seeking and Evaluating everyone’s input• Respecting everyone’s input• Incorporating everyone’s input• Developing our “Family Built” FOUNDATION• Enforcing Accountability and Consequence• Yearly evaluation / adjustment

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Acting and Applying These PRINCIPLES..…

Will transform…

>Yourself, your spouse, your children

>Your family business team, and

>Your business

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Formalize Major Transition Issues …

• With FB Trainer, Accountant / Lawyer• Sign commitment of intent• ONLY after the entire family input:

>> is heard >> seriously considered / evaluated

>> based on “our” FOUNDATION

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

What is Real Success ?

… A product of : Harmony x

Leaving a positive legacy xProfit x

Fun xBeing a value x

C C

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

“Putting Our Wisdom Towards Your Success….”

Background to The “Family Business Team” Training Series

Thank You for giving of your time and allowing us this privilege of speaking with you and allowing us to share our thoughts and ideas.

“Sowing the Seeds for Tomorrow’s Family Business”

© The Family Furrow

Questions and Answers

“Sowing the Seeds for Tomorrow’s Family Business”