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Increase number of visits to your business Bring your customers back

Fidelizoo store - Customer Loyalty Platform

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Fidelizoo is a SaaS platform that allows small busines and franchises to create customer friendly loyalty programs, increasing revenue and customer loyalty. Increase number of visits to your business. Bring your customers back.

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Page 1: Fidelizoo store - Customer Loyalty Platform

Increase number of visits to your businessBring your customers back

Page 2: Fidelizoo store - Customer Loyalty Platform

Fidelizoo is a service that allows small businesses and franchises to create customer friendly loyalty programs, increasing revenue and customer loyalty

Page 3: Fidelizoo store - Customer Loyalty Platform

Every big company has its own customer loyalty programs

Page 4: Fidelizoo store - Customer Loyalty Platform

What about small businesses?

Page 5: Fidelizoo store - Customer Loyalty Platform

Small businesses do not use loyalty programs. Sometimes they use "simple” solutions but with

low performance.• Classic cards are easily lost

• They are forgotten• They are damaged

And above all, small businesses don’t know about their customers habits/liking and can’t benefit

from the opportunities offered by new technologies to reach new customers

Page 6: Fidelizoo store - Customer Loyalty Platform

What about the customers?

Page 7: Fidelizoo store - Customer Loyalty Platform

What about customers?

• Lots of loyalty cards in your wallet• Hard to know my current status (points, rewards)• Hard to know the rewards catalogue• If I forget or lose my loyalty card I can’t take

advantage of loyalty benefits

Page 8: Fidelizoo store - Customer Loyalty Platform

How can help you?

Page 9: Fidelizoo store - Customer Loyalty Platform

Fidelizoo is a customer loyalty system that turns customers into regular customers. In addition, Fidelizoo spreads your brand among other customers, friends and contacts.

Page 10: Fidelizoo store - Customer Loyalty Platform

A customer loyalty program helps you understand your customer’s preferences and consumption habits while learning, reinforcing and rewarding loyalty.

Studies have shown that it is 7-10 times more expensive to attract a new customer than to retain an old one

Page 11: Fidelizoo store - Customer Loyalty Platform

Fidelizoo has been meant to fill the gap that deal sites like groupon.com cannot reach. These daily deal sites attract new customers but are not able

to retain them.

The benefits obtained by using the daily deal sites are very tight, while the benefit of fidelizoo

customer loyalty programs are much bigger.

Page 12: Fidelizoo store - Customer Loyalty Platform

How Fidelizoo works?Merchants need a tablet with the fidelizoo store app near the POSAt the time of payment, the customer scans their fidelizoo card which will be recognized by the app. The customer gets points into their account.

The more visits, the more points earned. Points earned can be redemeed for rewards at any moment.

http://youtu.be/Llfn93HG88o.

How it works? [video]

Page 13: Fidelizoo store - Customer Loyalty Platform

How do customers earn points?At the time of payment, customers scan the fidelizoo card on the business tablet.Each customer will have a unique codeCustomers can share with their social networks contacts and friends (facebook and twitter) when they earn points or redeem rewards. In exchange they will also earn points (Social networks integration available soon)

What is the Fidelizoo code?The fidelizoo code identifies every customer. Each customer will have a unique code

Fidelizoo code

How rewards are managed?Stores, through the web or with the help of its fidelizoo account manager, manage the rewards and number of visits needed to achieve them

Page 14: Fidelizoo store - Customer Loyalty Platform

What kind of business fidelizoo goes?Any business, any sector (restaurants, fast food chains, pubs, beauty salons, hairdressers, dry cleaners, fashion, accesories, petrol stations, entertainment, …)

If you want to give your customers a reason to to visit your business again, fidelizoo will allow you to create customized customer loyalty programs in a quick and easy manner.

How do customers get the fidelizoo code?- Smartphone: By downloading the fidelizoo app (iOS, Android) it will

automatically generate the code that will be stored in the customer’s smartphone

- Fidelizoo card: Alongside the tablet, customers can pick their fidelizoo card with the fidelizoo code. After scanning the card over, the app will ask for the customer’s register on the platform.

Page 15: Fidelizoo store - Customer Loyalty Platform

Merchant benefits

• Easy to use• Barely intrusive• reward most loyal customers• Know customer behavior• Retrieve "little" loyal customers• Marketing campaigns for real customer• Pay per use• Revenue increase

Page 16: Fidelizoo store - Customer Loyalty Platform

Customer benefits

• Easy to use• Barely intrusive• No technological barriers to entry• Knowledge of your the status • Personalized offers• Obtaining rewards• Saving Money

Page 17: Fidelizoo store - Customer Loyalty Platform

The customer redeems the points awarded for

each visit to the business for a reward

3 easy steps

The customer placesan order

The customer displays their fidelizoo code that

is recognized by the tablet and gets points

on their account

Step 1 Step 2 Step 3

Page 18: Fidelizoo store - Customer Loyalty Platform

Fidelizoo Store app

Page 19: Fidelizoo store - Customer Loyalty Platform

Fidelizoo Store app

Page 20: Fidelizoo store - Customer Loyalty Platform

Fidelizoo Store app

Page 21: Fidelizoo store - Customer Loyalty Platform

Fidelizoo Store app

Page 22: Fidelizoo store - Customer Loyalty Platform

Fidelizoo app (only customers)

Page 23: Fidelizoo store - Customer Loyalty Platform

Fidelizoo card

FrontBack

Page 24: Fidelizoo store - Customer Loyalty Platform

By accessing their private area, businesses will be able to:• Manage rewards and discounts• View usage statistics and learn habits of

potential customers• Send email marketing campaigns to their

customers

Page 25: Fidelizoo store - Customer Loyalty Platform

Zona Privada

Estadisticas

Email Marketing

Dashboard

Gestión de Premios

Page 26: Fidelizoo store - Customer Loyalty Platform

http://fidelizoo.com - @fidelizoo – http://facebook.com/fidelizoo - http://linkedin.com/company/fidelizoo

http://fidelizoo.com - @fidelizoo – http://facebook.com/fidelizoo - http://linkedin.com/company/fidelizoohtt

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For more information:[email protected]