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Generation X, Y, Boomers and Matures Robert Wags Wagner CRB, CRS, GRI, E-PRO, OA, RSPS Real Estate Educators 412-369-8771 www.RealEstateEducators.org

Generation Communications

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3.5 hour PA MCE class for Realtors on communition styles and strategies for different generations.

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  • 1.Robert Wags WagnerCRB, CRS, GRI, E-PRO, OA, RSPSReal Estate Educators 412-369-8771www.RealEstateEducators.org

2. RULESANDREGULATIONSReal Estate Educators 412-369-8771www.RealEstateEducators.org 3. According to the Rules and Regulations of the Pennsylvania Real Estate Commission YOU ARE TOO LATE to enter the classroom. A transcript CANNOT be Issued to you by Real Estate Educators for this class.You may register for another class (if available) with RealEstate Educators and yourRegistration fee will be applied to that class.If you choose NOT to register for another class with Real EstateEducators your registration fee for this class (if already paid)will be refunded to you.PLEASE CALL REAL ESTATE EDUCATORS412-369-8771 FOR MORE INFORMATION. Real Estate Educators 412-369-8771 www.RealEstateEducators.org 4. Class RegistrationBefore the Break Real Estate Educators 412-369-8771 www.RealEstateEducators.org 5. Class Time AM Class9:00 Start10:45 to 11:00 Break12:30 Finish Real Estate Educators 412-369-8771 www.RealEstateEducators.org 6. Class Time PM Class1:30 Start3:15 to 3:30 Break5:00 Finish Real Estate Educators 412-369-8771 www.RealEstateEducators.org 7. Laurel Highlands Living ClassesRobert Wags Wagner 412-551-1859Real Estate Educators 412-369-8771www.RealEstateEducators.org 8. Real Estate Educators 412-369-8771www.RealEstateEducators.org 9. Real Estate Educators 412-369-8771www.RealEstateEducators.org 10. Real Estate Educators 412-369-8771www.RealEstateEducators.org 11. Real Estate Educators 412-369-8771www.RealEstateEducators.org 12. Class GoalsWhat do YOUwant to learn? Real Estate Educators 412-369-8771 www.RealEstateEducators.org 13. Birth Years forGenerations canOverlapReal Estate Educators 412-369-8771www.RealEstateEducators.org 14. Why Learn About Generations ?Real Estate Educators 412-369-8771www.RealEstateEducators.org 15. Behavior, ValuesMotivation ExpectationsCommunicatingReal Estate Educators 412-369-8771www.RealEstateEducators.org 16. Generation Y17 to 341977 to 1994Real Estate Educators 412-369-8771www.RealEstateEducators.org 17. Generation X35 to 461965 to 1976Real Estate Educators 412-369-8771www.RealEstateEducators.org 18. Boomers47 to 651946 to 1964Real Estate Educators 412-369-8771www.RealEstateEducators.org 19. MaturesSilent G and GI Gen66 to 84 and on1901 to 1945 Real Estate Educators 412-369-8771 www.RealEstateEducators.org 20. No StereotypesLines Blurred Real Estate Educators 412-369-8771 www.RealEstateEducators.org 21. GeneralCharacteristics ofEach Generation Real Estate Educators 412-369-8771 www.RealEstateEducators.org 22. Generation YMillennials 75.8 Million 17 to 34Real Estate Educators 412-369-8771www.RealEstateEducators.org 23. Events CharacteristicsFamous MembersReal Estate Educators 412-369-8771www.RealEstateEducators.org 24. 9/11 TerrorismSchool Violence RecessionSelf EstemeReal Estate Educators 412-369-8771www.RealEstateEducators.org 25. Like BoomersPragmatic TolerantNurturedReal Estate Educators 412-369-8771www.RealEstateEducators.org 26. MultitaskingTechnologyLow TouchCrowd SourcingConnectedReal Estate Educators 412-369-8771www.RealEstateEducators.org 27. Paris HiltonLeBron James BeyonceBritney Spears Real Estate Educators 412-369-8771 www.RealEstateEducators.org 28. Generation X35 to 46Real Estate Educators 412-369-8771www.RealEstateEducators.org 29. Iran Hostage Chernobyl ChallengerRecessionReal Estate Educators 412-369-8771www.RealEstateEducators.org 30. Independent SkepticalValues Relations CautiousReal Estate Educators 412-369-8771www.RealEstateEducators.org 31. High TechLow TouchEntrepreneurialConnectedReal Estate Educators 412-369-8771www.RealEstateEducators.org 32. Lance Armstrong Brett FavreMary Lou RettonJulia RobertsReal Estate Educators 412-369-8771www.RealEstateEducators.org 33. BOOMERS 47 to 6585 MillionReal Estate Educators 412-369-8771www.RealEstateEducators.org 34. Civil RightsVietnamMissile CrisisChangeReal Estate Educators 412-369-8771www.RealEstateEducators.org 35. AmbitiousIndividualistic Want it NOW Competitive Real Estate Educators 412-369-8771 www.RealEstateEducators.org 36. Technology = Tool Touch FriendlyMaterialisticEvolving Real Estate Educators 412-369-8771 www.RealEstateEducators.org 37. Bush and Clinton Madonna OprahReal Estate Educators 412-369-8771www.RealEstateEducators.org 38. Matures 66 to 110Real Estate Educators 412-369-8771www.RealEstateEducators.org 39. World WarsEconomic ChallengeDepression Change Real Estate Educators 412-369-8771 www.RealEstateEducators.org 40. LoyaltyConformistJoinerRespectfulReal Estate Educators 412-369-8771www.RealEstateEducators.org 41. Hard WorkFrugal Patriotic Risk AdversePersonal Touch Real Estate Educators 412-369-8771 www.RealEstateEducators.org 42. JFKNixonJimmy StewartMartha Stewart Real Estate Educators 412-369-8771 www.RealEstateEducators.org 43. Buyer-SellerDemographics Real Estate Educators 412-369-8771 www.RealEstateEducators.org 44. NAR Profile of HomeBuyers and Sellers Real Estate Educators 412-369-8771 www.RealEstateEducators.org 45. Profile of First Time Buyer Real Estate Educators 412-369-8771 www.RealEstateEducators.org 46. % of All Buyers 47%Gen Y 60%Gen X 24%Boomers 15% Real Estate Educators 412-369-8771 www.RealEstateEducators.org 47. Gen Y 35% Gen X 26%Boomers 29 % Matures 9% Real Estate Educators 412-369-8771 www.RealEstateEducators.org 48. Working with Gen Y17 to 34 Real Estate Educators 412-369-8771 www.RealEstateEducators.org 49. Transparency ValueProfessionalism HonestyTechnologyReal Estate Educators 412-369-8771www.RealEstateEducators.org 50. Lifestyle not HouseCompatibleCommunityFeatures Upgrades Real Estate Educators 412-369-8771 www.RealEstateEducators.org 51. Be Sincere, Honest BLUFFaster Pace Technology Real Estate Educators 412-369-8771 www.RealEstateEducators.org 52. Form Discussion Groups mixedGenerationsReal Estate Educators 412-369-8771www.RealEstateEducators.org 53. Share Experiences And Strategies Real Estate Educators 412-369-8771 www.RealEstateEducators.org 54. Working with Gen X35 to 46 Real Estate Educators 412-369-8771 www.RealEstateEducators.org 55. InvestmentCommunityFamily Oriented LocationReal Estate Educators 412-369-8771www.RealEstateEducators.org 56. Talk Their Way Feedback ConfirmLet Them Lead Real Estate Educators 412-369-8771 www.RealEstateEducators.org 57. Form GroupsExperiencesAnd StrategiesReal Estate Educators 412-369-8771www.RealEstateEducators.org 58. Working withBoomers47 to 65 Real Estate Educators 412-369-8771 www.RealEstateEducators.org 59. AdvisorYou ProvideThey DecideServiceKnowledgeReal Estate Educators 412-369-8771www.RealEstateEducators.org 60. Image StatusIndependenceFuture NeedsReal Estate Educators 412-369-8771www.RealEstateEducators.org 61. Listen Open Ended ? InformationPersonal Touch Real Estate Educators 412-369-8771 www.RealEstateEducators.org 62. Form GroupsExperiencesAnd StrategiesReal Estate Educators 412-369-8771www.RealEstateEducators.org 63. Working withMatures66 to 110 Real Estate Educators 412-369-8771 www.RealEstateEducators.org 64. Advise on Process Compassion Professionalism RespectReal Estate Educators 412-369-8771www.RealEstateEducators.org 65. Safety CommunityAffordableLifestyle SupportReal Estate Educators 412-369-8771www.RealEstateEducators.org 66. Follow ThroughExplain ProcessBe on Time Talk to ThemReal Estate Educators 412-369-8771www.RealEstateEducators.org 67. Form GroupsExperiencesand StrategiesReal Estate Educators 412-369-8771www.RealEstateEducators.org 68. COMPLETEREGISTRATION FORMTAKE A BREAK 15 MINUTESReal Estate Educators 412-369-8771www.RealEstateEducators.org 69. Working WithSellersReal Estate Educators 412-369-8771www.RealEstateEducators.org 70. Area KnowledgeReputation Honesty ReferredReal Estate Educators 412-369-8771www.RealEstateEducators.org 71. MessageDeliveryType CommunicationsReal Estate Educators 412-369-8771www.RealEstateEducators.org 72. ListingStrategy for Gen Y17 to 34Real Estate Educators 412-369-8771www.RealEstateEducators.org 73. Review Multi TaskingLow touchCrowd SourcingConnectedReal Estate Educators 412-369-8771www.RealEstateEducators.org 74. Transparency ValueProfessionalism HonestyTechnologyReal Estate Educators 412-369-8771www.RealEstateEducators.org 75. Group ProjectMarketing Message Delivery Method Real Estate Educators 412-369-8771 www.RealEstateEducators.org 76. TechnologyExperience ValueOn Line Presence Group Referral Real Estate Educators 412-369-8771 www.RealEstateEducators.org 77. InternetSocial Media QR CodesText systemReal Estate Educators 412-369-8771www.RealEstateEducators.org 78. Ask PreferenceHow Often TextE mailVoiceReal Estate Educators 412-369-8771www.RealEstateEducators.org 79. ListingStrategy for Gen X35 to 46Real Estate Educators 412-369-8771www.RealEstateEducators.org 80. IndependentSkeptical High Tech Low TouchReal Estate Educators 412-369-8771www.RealEstateEducators.org 81. Ask for best methodGet FeedbackConfirm, dont AssumeThey lead You Support Real Estate Educators 412-369-8771 www.RealEstateEducators.org 82. Group ProjectMarketing Message Delivery Method Real Estate Educators 412-369-8771 www.RealEstateEducators.org 83. TechnologyExperienceKnowledgeOn Line Presence Real Estate Educators 412-369-8771 www.RealEstateEducators.org 84. Social Media Linked In Web PresenceLife Style MediaReal Estate Educators 412-369-8771www.RealEstateEducators.org 85. Ask for Best MethodHow OftenText E mailReal Estate Educators 412-369-8771www.RealEstateEducators.org 86. ListingStrategy forBoomers47 to 65Real Estate Educators 412-369-8771www.RealEstateEducators.org 87. AmbitiousIndividualistic Hardworking CompetitiveReal Estate Educators 412-369-8771www.RealEstateEducators.org 88. All TypesTouch Friendly Bottom LineStatus SymbolReal Estate Educators 412-369-8771www.RealEstateEducators.org 89. Group ProjectMarket MethodDelivery MethodReal Estate Educators 412-369-8771www.RealEstateEducators.org 90. Technology = ToolInternet High ValueWork Hard for You Real Estate Educators 412-369-8771 www.RealEstateEducators.org 91. Internet Social Media Print MediaCommunity Groups Real Estate Educators 412-369-8771 www.RealEstateEducators.org 92. Best way for you Frequency Voice ElectronicReal Estate Educators 412-369-8771www.RealEstateEducators.org 93. ListingStrategy forMatures 66 to ~Real Estate Educators 412-369-8771www.RealEstateEducators.org 94. LoyalConformistJoinerFrugalReal Estate Educators 412-369-8771www.RealEstateEducators.org 95. ExplainKISSStay on TrackHands on Written Real Estate Educators 412-369-8771 www.RealEstateEducators.org 96. Group ProjectMarketing Method Delivery Method Real Estate Educators 412-369-8771 www.RealEstateEducators.org 97. Dependable Knowledge ExperienceTrustworthy Real Estate Educators 412-369-8771 www.RealEstateEducators.org 98. OrganizationsCommunity Print ReferralsMarket PresenceReal Estate Educators 412-369-8771www.RealEstateEducators.org 99. What is best for you? Mail PrintedHandouts E mail Voice Real Estate Educators 412-369-8771 www.RealEstateEducators.org 100. ReviewIdentify GroupsCommunicationsExpectationsMarket MessagesReal Estate Educators 412-369-8771www.RealEstateEducators.org 101. Where to go for more helpand informationReal Estate Educators 412-369-8771www.RealEstateEducators.org 102. NARABRCRS CRB SRESReal Estate Educators 412-369-8771www.RealEstateEducators.org 103. Laurel Highlands LivingTraining page for presentationand materials Please LIKE our siteReal Estate Educators 412-369-8771www.RealEstateEducators.org 104. Please RECOMMENDThis Class to your FriendsReal Estate Educators 412-369-8771www.RealEstateEducators.org 105. Real Estate Educators 412-369-8771www.RealEstateEducators.org