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Generational Preferences: A Glimpse into the Future Office BABY BOOMERS 1948–1954 GENERATION X 1965–1978 GENERATION Y 1979–1997 SILENT GENERATION 1929–1945 TRADITIONALS 1946–1964 GENERATION JONES 1955–1964 • The Great Depression • World War II • Migration to Suburbs • “I like Ike” • Cuban Missile Crisis • Peace Corps • Civil Rights Movement • Vietnam War • Moon Landing • Economic Recession • Watergate • Iranian Hostage Crisis • Ronald Reagan • Fall of Berlin Wall • MTV Launch • 9/11 • Internet • Social Media • Portable Computing LOYAL PRAGMATIC IDEALISTIC SELF-RELIANT CONFIDENT MOBILE PHONE PERSONAL COMPUTER FAX MACHINE LAPTOP COMPUTER GOOGLE AND FACEBOOK knoll.com Generational Preferences: A Glimpse into the Future Office CHOICE Features, technology and policies that enhance employee choice and control DISTRIBUTED INTERACTION A wide variety of spaces will replace fixed, formal meeting rooms INTEGRATED WORK Seamless transition of people moving between individual and group work modes MOST IMPORTANT LEAST IMPORTANT EXPERIENCE A shift from supporting function to creating experience Acoustic privacy Engaging workplace Engaging workplace Acoustic privacy Meeting spaces 1 2 4 LIFE EXPERIENCES DEFINING TECHNOLOGY Physical Comfort Accoustic privacy Meeting spaces Engaging workplace and security Engaging workplace BROAD TRAITS 3 WORKSPACE PREFERENCES Dependent on parents longer WORK-LIFE BALANCE SHOW ME THE MONEY HIGH VALUES DEDICATION TO EMPLOYER NO COMPLAINING APPROACH TO MONEY Cautious savers Fearless borrowers WORK ATTITUDE FAMILY PRINCIPLES Very close to parents, can “boomerang” back to parents’ house Experienced traditional nuclear family as kids; close to extended family as adults Latch-key kids” witnessed mass layoffs and divorce of parents; value independence in their children “Sandwich generation”; taking care of kids and aging parents Highly independent of their family as kids; “helicopter parents” as adults © 2013 Knoll, Inc. Buy on credit Pay in cash Generational preferences for workspace features provide A GLIMPSE INTO THE FUTURE OF WORK. Future themes likely to develop as GENERATION Y BECOMES MORE OF A FORCE in the workplace

Generational preferences a look at the future office

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Page 1: Generational preferences a look at the future office

Generational Preferences: A Glimpse into the Future Offi ce

BABY BOOMERS1948–1954

GENERATION X1965–1978

GENERATION Y1979–1997

SILENT GENERATION1929–1945

TRADITIONALS1946–1964

GENERATION JONES1955–1964

• The Great Depression• World War II• Migration to Suburbs• “I like Ike”

• Cuban Missile Crisis• Peace Corps• Civil Rights Movement• Vietnam War

• Moon Landing• Economic Recession• Watergate• Iranian Hostage Crisis

• Ronald Reagan• Fall of Berlin Wall• MTV Launch

• 9/11• Internet• Social Media• Portable Computing

LOYAL

PRAGMATIC

IDEALISTIC

SELF-RELIANT

CONFIDENT

MOBILE PHONE

PERSONAL COMPUTER

FAX MACHINE

LAPTOP COMPUTER

GOOGLE AND FACEBOOK

knoll.comGenerational Preferences: A Glimpse into the Future Offi ce

CHOICEFeatures, technology and policies that enhance employee choice and control

DISTRIBUTED INTERACTION A wide variety of spaces will replace fi xed, formal meeting rooms

INTEGRATED WORK Seamless transition of people moving between individual and group work modes

MOST IMPORTANT LEAST IMPORTANT

EXPERIENCEA shift from supporting function to creating experience

Acoustic privacy

Engaging workplace

Engaging workplace

Acousticprivacy

Meeting spaces

1 2

4

LIFE E XPERIENCES

DEFINING TECHNOLOGY

Physical Comfort

Accoustic privacy

Meeting spaces

Engaging workplace and

security

Engaging workplace

BROAD TR AITS

3

WORKSPACE PREFERENCES

Dependent on parents longer

WORK-LIFE BALANCE

SHOW ME THE MONEY

HIGH VALUES

DEDICATION TO EMPLOYER

NO COMPLAINING

APPROACHTO MONEY

Cautious saversFearless

borrowers

WORK AT TITUDE

FAMILY PRINCIPLES

Very close to parents, can “boomerang” back to parents’ house

Experienced traditional nuclear family as kids; close to extended family as adults

“Latch-key kids” witnessed mass layoffs and divorce of parents; value independence in their children

“Sandwich generation”; taking care of kids and aging parents

Highly independent of their family as kids; “helicopter parents” as adults

© 2013 Knoll, Inc.

Buy on credit

Pay in cash

Generational preferences for workspace features provide A GLIMPSE INTO THE FUTURE OF WORK.

Future themes likely to develop as GENERATION Y BECOMES MORE OF A FORCE in the workplace