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Generational preferences a look at the future office
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Generational Preferences: A Glimpse into the Future Offi ce
BABY BOOMERS1948–1954
GENERATION X1965–1978
GENERATION Y1979–1997
SILENT GENERATION1929–1945
TRADITIONALS1946–1964
GENERATION JONES1955–1964
• The Great Depression• World War II• Migration to Suburbs• “I like Ike”
• Cuban Missile Crisis• Peace Corps• Civil Rights Movement• Vietnam War
• Moon Landing• Economic Recession• Watergate• Iranian Hostage Crisis
• Ronald Reagan• Fall of Berlin Wall• MTV Launch
• 9/11• Internet• Social Media• Portable Computing
LOYAL
PRAGMATIC
IDEALISTIC
SELF-RELIANT
CONFIDENT
MOBILE PHONE
PERSONAL COMPUTER
FAX MACHINE
LAPTOP COMPUTER
GOOGLE AND FACEBOOK
knoll.comGenerational Preferences: A Glimpse into the Future Offi ce
CHOICEFeatures, technology and policies that enhance employee choice and control
DISTRIBUTED INTERACTION A wide variety of spaces will replace fi xed, formal meeting rooms
INTEGRATED WORK Seamless transition of people moving between individual and group work modes
MOST IMPORTANT LEAST IMPORTANT
EXPERIENCEA shift from supporting function to creating experience
Acoustic privacy
Engaging workplace
Engaging workplace
Acousticprivacy
Meeting spaces
1 2
4
LIFE E XPERIENCES
DEFINING TECHNOLOGY
Physical Comfort
Accoustic privacy
Meeting spaces
Engaging workplace and
security
Engaging workplace
BROAD TR AITS
3
WORKSPACE PREFERENCES
Dependent on parents longer
WORK-LIFE BALANCE
SHOW ME THE MONEY
HIGH VALUES
DEDICATION TO EMPLOYER
NO COMPLAINING
APPROACHTO MONEY
Cautious saversFearless
borrowers
WORK AT TITUDE
FAMILY PRINCIPLES
Very close to parents, can “boomerang” back to parents’ house
Experienced traditional nuclear family as kids; close to extended family as adults
“Latch-key kids” witnessed mass layoffs and divorce of parents; value independence in their children
“Sandwich generation”; taking care of kids and aging parents
Highly independent of their family as kids; “helicopter parents” as adults
© 2013 Knoll, Inc.
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Generational preferences for workspace features provide A GLIMPSE INTO THE FUTURE OF WORK.
Future themes likely to develop as GENERATION Y BECOMES MORE OF A FORCE in the workplace