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Topic under Individual Behavior and Processe
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If you don't know
where you are
going, you're
likely to wind up
somewhere else!
WHAT CAN HAPPEN
Personal performance goals
can spur employees
to new achievements,
reward them with
a sense of accomplishment
when a goal is reached,
and link their actions
directly to the objectives and
plans of the organization.
Goals can give employees
control over their own jobs and,
at the same time,
give managers a tool
for monitoring
their employees’ performance.
The immediate or ultimate objectives that employees are trying to accomplish from their work effort.
The process of motivating employees and clarifying their role perceptions by establishing performance objectives.
IMPROVES EMPLOYEE PERFORMANCE IN 2 WAYS:
1. By stretching the intensity and persistence of effort.
2. By giving employees clearer role perceptions so that their effort is channelled toward behaviours that will improve work performance.
MANAGEMENT-BY-OPERATION
CHARACTERISTIC
S OF EFFECTIVE
SPECIFIC GOALS
RELEVANT GOALS
CHALLENGING GOALS
GOAL COMMITMENT
GOAL PARTICIPATION
GOAL FEEDBACK
Any information that people receive about the consequences of their behaviour.
CORRECTIVE FEEDBACK
CHARACTERISTICS OF
EFFECTIVE
CHARACTERISTICS OF EFFECTIVE FEEDBACK
SPECIFIC
RELEVANT
TIMELYSUFFICIENTLY FREQUENT
CREDIBLE
MULTISOURCE FEEDBACK
360-DEGREE FEEDBACK
-Performance feedback received from a full circle of people around an employee.
EXECUTIVE COACHING