gov2, open government municipal framework

Presented by Jury Konga

Mike Proudlock

MISA Ontario Annual ConferenceGov 2.0 Program Track

June 14, 2010.

Municipal Open Government

Framework - A Work in Progress

MISA Ontario 2010 Annual Conference

Municipal Open Government Framework - a Work in Progress

Background

Genesis of this presentation• MISA Ontario 2009 Annual Conference – request for Gov 2.0

Committee to be formed• Committee began in September 2009• Workplan included a Gov 2.0 Best Practices Guide• This presentation becomes a work in progress to that end• Appreciation is extended to the Committee and many in the Gov 2.0

and Open Data community for their support and knowledge

NOTE : Contents of this presentation do not necessarily reflect the opinions of the Committee or the MISA Ontario Board of Directors

2



Overview

Open Government/Gov 2.0 – A definition Gov 2.0 Goals and Principles Gov 2.0 – Current State

• Collaboration and Participation• Open Data

Framework Components and Considerations (Version 1)• Collaboration theme throughout …• Open Data – a Key to Gov 2.0• Organizational - the Culture of Gov 2.0• Policies and Standards• Technologies

Concluding thoughts3



Open Government/Gov 2.0 - a Working Definition

Open Government - often referred to as Gov 2.0 A Working definition derived from GovLoop.com

“Gov 2.0 embraces the use of new and old tools, changes of employee and contractor culture, and improvements in processes that make government more transparent, collaborative, and participatory--enabling citizens and others to gain more efficient and timely access to data, information, and services through the sharing and distribution of information within and throughout the government.”

Gov 2.0 is synonymous with … transparency and openness, citizen and community engagement, participation, empowerment, collaboration and innovation

44



Gov 2.0 - Government as a Platform

Gov 2.0 thoughts by Tim O’Reilly, founder and CEO of O’Reilly Media “…. think of it as the adoption of cloud computing, wikis, crowdsourcing, mobile

applications, mashups, developer contests, or all of the other epiphenomena of Web 2.0 as applied to the job of government.” http://opengovernment.labs.oreilly.com/ch01.html

A recurring theme of “Government as a Platform” by Tim O’Reilly “The rise of Gov 2.0 signals the emergence of IT innovation and the Web as

a platform for fostering efficiencies within government and citizen participation.”

“… start thinking about designing programs (APIs) that are enablers” “system …. as a service provider enabling its user community”

55

Source: http://opengovernment.labs.oreilly.com/ A chapter from his book “Open Government – Collaboration, Transparency and Participation in Practice”, 2010



Gov 2.0 - Government as a Platform Visual

Gov 2.0 is ….

Transformative and Mission driven

Policy Based Counter-balancing with

Citizens 2.0 Technology enabled and

iterative Government as a

Platform … is evolving

66

Source: Adapted from “What Does Gov 2.0 Look Like”, Mark Drapeau, May 24, 2010. O’Reilly Radarhttp://radar.oreilly.com/2010/05/what-does-government-20-look-l.html

Gov 2.0 is transformative and mission driven

Gov 2.0 is Policy based

Gov 2.0 is Counter-balancing

Gov 2.0 is technology enabled and iterative



Gov 2.0 - What does it mean to people?

77

Wha

t do

es G

ov 2

.0 m

ean

to y

ou?


Municipal Open Government Framework - a Work in Progress 88

Gov 2.0 - Principles of Open Gov

Obama’s Transparency and Open Government principles stated• Government should be transparent• Government should be participatory• Government should be collaborative

Source: http://www.whitehouse.gov/the_press_office/Transparency_and_Open_Government/

Foundation goals from the Open Gov Directive … stated• Publish Government Information Online• Improve the Quality of Government Information• Create and Institutionalize a Culture of Open Government• Create an Enabling Policy Framework for Open Government

Source: http://www.whitehouse.gov/open/documents/open-government-directive

Gov 2.0- Principles of Open Gov



Additional goals identified from Open Gov community dialogue … (in no specific order)

• Effective and efficient access to Open Data (see OD principles later)• Enable citizen participation• Enhance collaboration and innovation• Encourage and seek partnerships• Institutionalize Open Government philosophies and practices

A declaration of open government by the Australian Government“Engage: Getting on with Government 2.0”; Report of the Government 2.0 Taskforce




http://www.finance.gov.au/publications/gov20taskforcereport/chapter3.htm#a5

Recent from Suzanne Legault, Interim Information Commissioner of Canada: “In my view, Canada must move quickly to embrace open government. It is critical that the government advance the convergence of freedom of information and open government as being in the best interests of the country. ”• There must be commitment at the top to lead a cultural change conducive to

open government.• There should be broad public consultations.• Information should be made accessible in open standard formats and rendered

re-usable.• Privacy, security, Crown copyright and official language issues need to be

addressed and resolved.• Open government principles should be anchored in statutory and policy

instruments.

Gov 2.0- Principles of Open Gov.CA



Source: “Convergence of Freedom of Information Regimes and Open Government Initiatives”, May 17, 2010.http://www.infocom.gc.ca/eng/med-roo-sal-med_speeches-discours_2010_4.aspx




Aggregated view from the prior stated sources



Gov 2.0 - Current State



Gov 2.0 Current State- Beginnings

Leadership is key to any government transformation

Open Government has become highly visible … Transparency and Open Government was President Obama’s first Memorandum to his government (Jan 11, 2009)

1414

Open Government Initiative – Metrics

OGI Dashboard, May 2009

http://www.whitehouse.gov/open/around



Gov 2.0 Current State- Beginnings

OpenData.gov launched May 21, 2009 – significant progress in one year

Open Government Directive, Dec. 8, 2009 with focus on .. Publish Government Information Online Improve the Quality of Government Information Create and Institutionalize a Culture of Open Government Create an Enabling Policy Framework for Open Government

1515



Gov 2.0 Current State- Two Key Lenses

Many Gov 2.0 initiatives are underway and most can be viewed as two distinct but inter-related areas:

Collaboration and Citizen Engagement

Open Data (OD) and related activities

1616



Gov 2.0 Current State- Collaboration and Participation



Gov 2.0 Current State- Collaboration and Citizen Engagement

Innovation through Collaboration is a goal of Gov 2.0 Internal collaboration towards solving problems or creating

innovation in government service delivery is a business driver New Web 2.0 tools facilitate developing or supplementing a

platform to accomplish this

Citizen Engagement has always been a responsibility of government but is a primary focus of Gov 2.0 Social media and social sites greatly enhance the options for

engagement

1818



Gov 2.0 Current State- Global Example

1919



Gov 2.0 Current State- National Initiatives

United States – Open GovernmentTransparency, Participation, Collaboration

Great Britain – Smarter Governmentsome keywords Civic Society, Local Priorities, Managing Assets

Australia – Engage Getting on with Gov 2.0

2020

Declaration of Open Gov – key phrases include:

“using technology to increase citizen engagement and collaboration …”

“public sector information is a national resource”

“online engagement by public servants …. should be enabled and encouraged”



Gov 2.0 Current State- Canada Initiatives

2121

Canada – progress but no national strategy yet

Excellent internal collaboration tool in GCpedia

Internal Innovation via Crowdsourcing

Leadership in the Open Data area has come from Natural Resources Canada (e.g. GeoDiscovery, Atlas)

Continued support of Web 2.0 with planned strategy and roadmap & develop Open Data Strategy



Gov 2.0 Current State- Provincial Collaboration and Engagement

2222

Just a few examples … Manitoba using facebook

for recruitment – go where your clients are

British Columbia Apps for Climate Action – engaging the development community

Ontario – significant internal collaboration via OPSpedia and use of mutiple social media tools (2nd Life – recruitment)

Quasi open data for a few



Gov 2.0 Current State- The Municipal Space in Context

2323

Local government has a long history of collaboration and partnering both internally and externally

Examples illustrated in the May 2010 MISA/ASIM Municipal Interface magazine included: identity management, 311, IT knowledge base Wiki, and high speed community network, and the Municipal Reference Model (MRM)

What’s changed – the availability of new Web 2.0 technologies opens the door to much better collaboration both internally and externally as well as leveraging both the tools and social media sites (e.g. facebook, twitter) to engage with citizens

…. Some examples follow



Gov 2.0 Current State- The Municipal Space

2424

City of TorontoPop. 2,480,000

“Open Gov” – use of social media

Several Twitter including 311

YouTube (e.g. LiveGreen), Blogs (e.g. Web branding)

Open Data TO Conference

presenter - Monday




2525

City of OttawaPop. 774,000


Twitter – several including traffic

Facebook including an Arts page

Extensive intranet collaboration

Open Data initiative launched

Conference presenter Monday




2626

City of NanaimoPop. 90,000

Open Gov – ease of access -> SSO via OpenID

Social media – twitter, Facebook …

Open Data catalogue

3D visualization via Google Earth

Conference presenter Tuesday Gov 2 closing panel




2727

Niagara RegionPop. 427,000


Facebook (wall, info, events, photos, discussions)

Twitter YouTube Extensive intranet

collaboration Conference

presenter Tuesday Gov 2 closing panel




2828

City of GuelphPop. 115,000

“Open Gov” – use of social media by Mayor and City

Communicating with citizens, businesses and visitors via Twitter : City, Mayor, Transit, Traffic ….

Engaging citizens via Facebook

Infrastructure project Blogging using Wordpress




2929

Web & Gov 2.0 - Coast to Coast to Coast

Facebook

twitter

RSSfeeds




Manor, TexasPop. 5,500 (estimated)

IT Department: 1the CIO (he’s also Asst. City Manager)

Social media throughout : Twitter, Facebook, YouTube

Manor Labs – crowdsourcing ideas from citizens: “how we can do things better”



Gov 2.0 Current State- Grassroots Initiatives

3131

Citizens and Non-Profits are driven by ideals not politics

UK examples – My Society.org, FixMyStreet.com, TheyWorkForYou.com

Canada examples – visiblegovernment.ca, FixMyStreet.ca, OpenParliament.ca, DataLibre.ca, civicaccess.ca

MANY applications facilitated by Open Data



Gov 2.0 Current State- Grassroots Initiatives

3232

www.GovLoop.com Founded in 2008 by Steve

Ressler (speaker on Tuesday)

Currently over 30,000 members and 722 groups

Blogs, discussions, wiki, on twitter, facebook ……



Gov 2.0 Current State- Open Data



Gov 2.0 Current State- Global View

Global example – World Bank Data Catalog & Apps for Development contest (May 2010)

3434



Open Data Success Stories- Federal Government: United States

35

• GeoSpatial One Stop• Data.gov• Note data formats

35



Open Data Success Stories- Federal Government: United Kingdom

36

• Data.gov.uk(Sir Tim Berners-Lee on their team)

• Ordinance Survey OpenData – history of fees now gone

36



Open Data Success Stories- Federal Government: Australia

37

• Spatial Data Directory

• National Data Australia site

• It’s at Beta stage as many sites are – not waiting for perfection … just do it

37



Open Data Success Stories- Provincial Governments

38

• Land Info Ontario• GeoNova Portal• GeoBC

38



Open Data Success Stories- Municipal Government: Vancouver

39

• 1st off the mark in Canada - Council motion May 2009

• Beta V1Sept 15, 2009

• Beta V2Jan 20, 2010

• Open Data Hackathons – for apps development; local groups

39



Open Data Success Stories- Municipal Government: Toronto

40

• Mayor Miller announces open initiative Apr 7, 2009.

• Beta V1Nov 2, 2009

• App Dev community started data.to site

40



Open Data Success Stories- Municipal Government: Edmonton

41

• Open Data Catalog Jan ’10

• Open Data workshop and application competition Feb – Apr ’10

• Apps4Edmonton – proposals, community votes, apps developed, winner in Sept ‘10

41



Open Data Success Stories- Municipal Government: Ottawa

42

• Open Data Ottawa launched in May 2010

• Plan for an Apps for Ottawa Contest in the fall

• Active Communities in the open data and application development realm

42



Open Data Success Stories- Municipal Government: Nanaimo

43

• Open Data – not just for large municipalities

• Nanaimo – pop. 90,000, 88 sq. km

• Also known for their leadership in providing data via Goggle Earth

43



Open Data Success Stories- Municipal Government: United States

44

• Washington DC

• San Francisco

• New York City

44



Municipal Open Government Framework

MOGF Components , Version 1.0- a Work In Progress,

Collaboration and Participation imperatives Open Data – a Key to Gov 2.0 Organizational - the Culture of Gov 2.0 Policies and Standards Technologies

45



MOG Framework - Collaboration




Gov 2.0 Framework Components- Collaboration

Collaboration is required in everything that is Gov 2.0 ….. actually make that everything!

Default = Collaboration

Key thoughts from prior collaboration events:• “All of us is smarter than one of us”• “There are more knowledgeable people outside

your organization than inside”

47




Collaboration is a continuum - from Himmelman’s hierarchy of “mutually beneficial” relationships:

“Networking - simply involves exchange of information for mutual benefits.

Coordinating - involves information exchange, altering activities for mutual benefits and achieving a common purpose

Cooperating - builds on coordination and requires participating entities to share resources, implying a higher level of organizational commitment which sometimes

Collaborating - is the highest hierarchy of relationship, requiring the greatest level of trust, time and share of organizational resources and jurisdiction”

48




Another view of the collaboration continuum

Variables can be viewed as • Subject themes (e.g.

Special Interest Groups or Project Teams)

• Scope of interest (e.g. local to global)

• Geographic extents of activities (e.g. neighbourhood, city, region, etc).

49




From a client perspective, the Institute for Citizen-Centred Service ( http://www.iccs-isac.org/en/cf/ ) sums it up nicely –

“Public sector service organizations must keep pace with the public’s rising expectations for high quality and cost-effective services.”

Reality check – rising expectations and limited resources dictate the need for collaborations and partnering …. assess how to improve internal collaboration

50




Some of the new tools of the trade … Web 2.0/Social Mediaare excellent vehicles for collaboration and citizen engagement:

facebook. The most widely used social media site used by individuals for “social networking” (over 400 Million active users). It’s also been used by many in the public sector as an additional communications channel and opportunity to get feedback as part of their public consultations strategy.

twitter. “What’s happening” in 140 characters or less – this has also become a quick way to transmit information (e.g. URL) to whoever’s interested and often turns into a “instant messaging” vehicle via retweets. Many public sector staff and politicians send “tweets” as a real-time update mechanism. Twitter increased its membership from 2008 – 2009 by almost 1400% !

The home of videos on almost anything and is very popular as a medium that’s simple to understand and a product that’s easy to create (e.g. cell phone, camcorder). One Billion + views a day.

Go to where your clients are !

51




Some of the new tools of the trade … (continued)

WIKIS. Wikis facilitate the simple creation and editing of documents that can be collaborated on through a browser; examples include the previously noted Wikipedia, OPSpedia (Province of Ontario internal), GCpedia (Government of Canada internal), MISA Gov 2.0 and a host of public wikis such as GovLoop

Second Life. A 3D virtual world where you create your own avatar and explore (transport yourself) many destinations with lots of information and have the ability to interact including participation in virtual meetings. Over a billion hours spent in SL by users.

52




Existing tools of the trade … email is NOT an effective collaboration tool

Many organizations have some type of collaboration toolsets such as Microsoft SharePoint and IBM’s Websphere/Domino Notes… most are not fully utilizing these capabilities

Collaboration product and service offerings are expanding• -Most are web based and often SaaS – ranging from• Google apps suite to the recently released Microsoft TownHall service on the

Azure (cloud computing) platform to IBM’s Lotus collaboration suite to more focused products such as Publivate’s Crowdsourcing software and service for “innovation through collaboration”.

53




Example collaboration - Mashups. Combining data or products from multiple sources and producing new products and services.• 1000’s of mapping mashups and applications developed in part from Open Data

initiatives, open APIs, and subsequent application development efforts

Collaboration sites• Toronto Star’s “YourCity,MyCity”• GovLoop, – literally thousands of industry and community sites

Collaboration events – both in person and online “webinars”• MISA ; Lac Carling; Showcase Ontario; GTEC; Gov 2.0 Summit and Expo• GovCamp – next one in Toronto June 17th, 2010. Local Hackfests …. etc• MISA Ontario – roundtable on Wednesday and Unconference in spring 2011

54




55

Collaboration relates to so much in Gov 2.0 … and elsewhere



Collaborate Now



MOG Framework - Open Data Component




Open Government and the Role of Open Data

Open Government as defined by citizens and communities of interest has a data – centric focus

58

Source: Toronto Change Camp 2009

58

Open Data guiding principles (commonly adopted)• Complete. All data made available except where exempted by privacy , security and

privilege limits

• Primary. Collected at the source, with the highest possible level of granularity.

• Timely. Aas quickly as necessary to preserve the value of the data.

• Accessible. Data is available to the widest range of users for the widest range of purposes.

• Machine processable. Data is reasonably structured to allow automated processing.

• Non-discriminatory. Data is available to anyone, with no requirement of registration.

• Non-proprietary. Data is available in a format over which no entity has exclusive control.

• License-free. Data is not subject to any copyright, patent, trademark or trade secret regulation. Reasonable privacy, security and privilege restrictions may be allowed.

Gov 2.0 Framework Components- Open Data



Source: http://resource.org/8_principles.htm

l (Dec 8, 2007)



Open Data Success Stories- We Have Data …Now What?

60

• USE THE DATA!• Washington DC

– Apps for Democracy ’09

• Code for America – “Connecting City Governments & Web 2.0 talent

• DataSF ’09 “Innovation Showcase”

60



Open Data Success Stories- We Have Data …Now What?

61

• USE THE DATA!• DataTO.org –

community based• Apps4Edmonton –

City sponsored• Ottawa Apps

contest in the fall• Apps for Climate

Action – B.C.• Other apps

contests in the works

61



Open Data Initiatives- Challenges for Government

62

Corporate Culture – Moving to Gov 2.0 is a significant shift for many organizations (all levels of government)

Policy – precedents and today's trend is to move from a “Fee for Data” to a Free Data corporate policy

Legal considerations related to privacy, IP and perceived liabilities

Resourcing the initiative – many recent initiatives have been “off-the-side-of-the-desk” projects … after start-up, data maintenance including issues of data quality e.g. GIS “grade” versus crowdsourced

SES (Scope, managing Expectations and Sustainability) e.g. what data (based on FOI), priority ranking system, operational funding model

62



Open Data Initiatives- Example Benefits for Citizens

63

Access to Open Data at no cost + new tools to USE the data

“Ease of use” for data in a usable/re-usable format – developers

Opportunity to create mashups of open data from multiple sources

Economic spinoffs for business in new software, data mining products and services, innovation centres/communities

Increased efficiencies (e.g. reduced $ for FOI) for both government & citizens (reduced time and money to access/use data)

Access to new innovative services and applications – “smart” phones ! 63



Stumble Safely – a guide to bars and

avoiding crime, “Apps for Democracy” Silver Award

“... contest is to develop innovative software to present District data, its long-term goals are broader,” said District CTO Vivek Kundra. “By making government data easy for everyone to access and use, the District hopes to foster citizen participation in government, drive private-sector technology innovation and growth, and build a new model for government-private sector collaboration that can help all governments address the technology challenges of today and tomorrow.”

President Barack Obama named Vivek Kundra the Federal Chief Information Officer (CIO), on March 5, 2009

64

http

://w

ww

.out

side

indc

.com

/stu

mbl

esaf

ely

Open Data Initiatives- Example Applications for Citizens



NY City Apps Contest Winner

Wayfinder – app for Android Smart Phone- finds subway stations and routes needed

Many apps have transit focus

65


65



Vancouver VanTrash application – not a City App

Sends reminders of what (recycle/ garbage) and when

Built resulting out of discussions at a community “hackathon”

66


66



FixMyStreet started in UK; recently began in Canada in Ottawa area- benefits from open data

Community controlled; data passed on to appropriate jurisdiction

Issues with approach- industry standards versus public expectations (e.g. potholes)- public sector capacity to address issues

Recent collaboration on Open 311 may impact

67




Location, Location, Location New and Existing Location based data Mashups in Mapping and Applications to Answer

….. Where is and What’s Nearby

68


Yelp

Map the Path

Geodelic

68

Other possibilities including: Geobase map engine (NRCan)ESRI’s ArcExplorer



Open Data Initiatives- Open Data Collaboration Revisited

69

Source: URISA Ontario NewsletterWinter 1994, Jury Konga

Data Sharing Concept - Circa 1994

Concept for tomorrow

Academia, Non-Profits,

Community Groups

OpenStreetMapCommunity

Updates

External Data Linkages(e.g. World Bank)

OpenData.CA

Provincial

Municipal

Federal

Public Service



Collaborate Now



MOG Framework - Organizational Culture


“Corporate Culture” …..

is the major stumbling block (hurdle, _ _ _ _ _ fill in the blank) facing Open Government today

– clearly stated as such in almost every report

Gov 2.0 Framework Components-Organizational Culture



The “elephant” in the room – well known but what to do? Consider …• “Good Failure” - a point on

the road to success.• Engagement – need to

increase participation/buy-in• Transparency – moving from

control to empowerment




http://www.publivate.com/?p=671

Change management for Gov 2.0 – another discussion (BIG topic)

Needs to be tackled – it directly impacts on the degree of success and sustainability

ChangeCamp needs to become ChangePlan !




191M

300M




Us

Now

– P

art

1

Open Government good in principle …. in practice, how open is open?



Collaborate Now



MOG Framework - Policies and Standards


Open Gov, Open Data, Enhanced Citizen Engagement, Collaboration and Innovation – this speaks to the need to consider new policies for the enterprise

Some key policy areas include : use of social media, information access, protection of privacy, information and records management + related Service Level Agreements

Gov 2.0 Framework Components- Policy: New Considerations



Leverage knowledge of the community – many examples ….

Open Muni - Policy and Standardshttp://wiki.openmuni.org/

Center for Technology in Government – Social Media Policy http://www.ctg.albany.edu/

Gov 2.0 Framework Components- Policy: Leverage What Exists



Role and Use of Social Media is a key component of Gov 2.0

Assessment of existing policies undertaken by Center for Technology in Government, State University of New York and categorized policy elements that need to be addressed (May 2010)

Report has references to existing policies

Gov 2.0 Framework Components- Social Media Policy



Source: “Designing Social Media Policy for Government: Eight essential elements” http://www.ctg.albany.edu/publications/guides/social_media_policy/social_media_policy.pdf

“Access by Design” principles from Ontario Information and Privacy Commissioners Office (April 2010)

1. Proactive, not Reactive2. Access Embedded into Design3. Openness and Transparency = Accountability4. Fosters Collaboration5. Enhances Efficient Government6. Makes Access Accessible7. Increases Quality of Information

Gov 2.0 Framework Components- Information Access Policy



Source: http://www.ipc.on.ca/images/Resources/accessbydesign_7fundamentalprinciples.pdf

Open Data initiatives have geospatial/GIS data as a foundation dataset

Policies have evolved through the GeoCnnections Policy Working Group (Natural Resource Canada)

Best Practices Guides were developed with Version 2 completed in 2008

Significant information including 3 data licensing models & templates

Gov 2.0 Framework Components- Information Access Policy



“Privacy by Design” principles from Ontario Information and Privacy Commissioners Office (initiated in the 1990’s)

Has evolved – “Privacy by Design now extends to a “Trilogy” of encompassing applications: 1) IT systems; 2) accountable business practices; and 3) physical design and infrastructure”

Gov 2.0 Framework Components- Privacy Policy



Source: http://www.privacybydesign.ca/

“Privacy by Design” Principles

1. Proactive not Reactive; Preventative not Remedial2. Privacy as the Default3. Privacy Embedded into Design4. Full Functionality – Positive-Sum, not Zero-Sum5. End-to-End Lifecycle Protection6. Visibility and Transparency7. Respect for User Privacy

Gov 2.0 Framework Components- Privacy Policy



Source: http://www.privacybydesign.ca/

Policy is there for a reason – to provide structure and guidelines

…. While enacting policy, don’t lose sight of why the policy exists

Gov 2.0 Framework Components- Policy …last word



http://www.socialsignal.com/cartoon



Collaborate Now

Leverage what exists and collaborate on what needs to be defined

Municipalities have existing standards in many areas and these need to be assessed relative to any Gov 2.0 initiatives

Gov 2.0 related standards include open data formats, technology interoperability and open standards such as Open 311, OpenID

There is a large community of users and organizations in the standards space including ISO, IEEE, W3C, OASIS, OMG, Open Geospatial Consortium, …

Gov 2.0 Framework Components- Standards



O’Reilly’s “Government as a Platform” identified the following components/core standards:

• “IP – Internet Protocol• TCP – Transmission Control Protocol• DNS – Domain Name System• HTTP – Hypertext Transfer Protocol• HTML – Data Format”

with a systems philosophy to keep it simple and let it evolve

http://www.slideshare.net/timoreilly/government-as-platform

Gov 2.0 Framework Components- Standards



Gov 2.0 Framework Components- Example Standards Activities



Source: http://www.w3.org/TR/gov-data/

Publishing Open Government Data

Web Mapping Services, Sensor webs, 3D City GMLSource: http://www.opengeospatial.org/standards/

OMG http://gov.omg.org/gov-wg-opengov.htm

http://open311.org/

Gov 2.0 Framework Components- Example Standards Activities



The latest endeavour from Mr www, Sir Tim Berners-Lee

Linking Open Data datasets – part of the semantic web work

Gov 2.0 Framework Components- Standards Organizations



Plus all the open source groups and local initiatives



Collaborate Now



MOG Framework - The Technology Component


Technology – what goal is it addressing …

what’s the value proposition?

Gov 2.0 Framework Components- Technology … a start point



http

://ww

w.so

cialsig

na

l.com

/carto

on

O’Reilly -Lessons from technology platforms• Embrace open standards• Build a simple system• Design for participation• Learn from your users• Lower barriers to

experimentation• Build a culture of

measurement• Celebrate your developers

Linux example – starts with the kernel and evolves via community

Gov 2.0 Framework Components- Technology Considerations



Source: “Government as a Platform”; Tim O’Reilly. June 4, 2009. http://www.slideshare.net/timoreilly/government-as-platform

The Open Source Community is large and growing




Web 2.0 technologies ….. Lots of chose from

Where to start- assess what you need; look at popular social media sites; join the discussion groups; talk to your peers




Microsoft Citizen Service Platform

• Technology foundation• Applications & templates• People & Processes• Physical world




Source: Microsoft's Citizen Service Platformhttp://www.microsoft.com/industry/publicsector/Government/csp/default.aspx

Microsoft Townhall • Political campaigns• Crowdsourcing issues• Azure cloud platform• Portal & DB backend




Gov 2.0 view from IBM – “Smarter Cities”, Web 2.0 and enterprise technologies

Gov 2.0 Framework Components- Technologies



VISION product leverages Google apps platform

Google Platform and Apps

Municipal IT groups have an important role to play as enablers

Lots of technology choices … with challenges and opportunities

Innovation must continue and … it’s not just about hard ROI

Gov 2.0 Framework Components- Technology



Technology, Innovation and the Business Case

http

://ww

w.so

cialsig

na

l.com

/carto

on



Collaborate Now



Refocus on Gov 2.0 - the Short Story

103103

Components of Gov 2.0 have been happening for a while … at all levels of government

Gov 2.0 is transformational and still early in its evolution

Gov 2.0 is not a fad and it’s gaining momentum



Refocus on Gov 2.0 - the Short Story – Part 2

104104

Collaboration and participatory government is growing via Web 2.0/social media technologies

Open Data leverages a valuable asset to facilitate innovation and expanded services

At minimum … get informed, join the Gov 2.0 community and “sketch out” a framework plan



Embrace Gov 2.0 – it’s becoming the new way of doing business; technology is not the issue, organizational culture is our challenge

Accelerate Open Data – all levels of government need to increase knowledge and pick up the pace of moving forward to benefit all

Collaborate Now - limited resources and increasing internal and external demands for efficient and effective government dictate it

Engage and Empower Citizens - the opportunity exists to make quantum leaps in public service delivery throughout Canada

Concluding Thoughts …



Gov 2.0 and Open Data Education opportunity – MISA Ontario Annual Conference, June 13 – 16, 2010. Niagara Falls, Ontario.www.misa.on.ca

Open Gov, Open Data … M

onda

y

Tue

sday

106

Wed

nesd

ay

Jury Konga, ChairMISA ON Gov 2.0 Committee

and PrincipaleGovFutures Group

[email protected]

Mike Proudlock, SecretaryMISA ON Gov 2.0 Committee

and Project ManagerOffice of CIO, Peel Region

[email protected]

Thank You