STAND UP .- Applies to men & women alike. If you are seated, failing to rise could suggest that you think the other person is unimportant.
SMILE AND MAKE EYE CONTACT . Your smiles conveys warmth, openness, and interest in the person you are meeting. Making eye contact shows that you are focussed.
STATE YOUR GREETINGS . The direct How do you do? or Hello have long been regarded as standard. Save Its so nice (great) to meet you for those you have heard something positive about.
SHAKE HANDS . A proper hand shake lasts about three seconds; the clasped hands are pumped once or twice and then unclasped, even if the introduction drags on. Leaning in slightly expresses more enthusiasm.
3. WHEN YOU ARE THE INTRODUCER
When you have to make an introduction , remember two things :
ONE. Offer snippets of information about the people you are introducing ( their professions, perhaps, or where they are from) .
SECOND . State their names in full.
For example : Ms. Mehta, this is Aditya Singh our marketing assistant. Aditya, meet Suruchi Mehta, from RIL.
Your choice of words when making an introduction is flexible. I would like you to meet or May I introduce. or any other reasonably gracious phrase you feel comfortable with is fine.
4. THE ALL IMPORTANT HANDSHAKE
THE GENDER QUESTION . Until recently it was considered polite for a man to wait for a woman to extend her hand, but this is no longer customary especially in business.
THE PROPER GRIP . Your grip speaks volume. A limp one suggests hesitance or mousiness, & a bone cruncher can seem overly enthusiastic or domineering not to mention painful. A medium - firm grip conveys confidence and authority.
THE TWO-HAND SHAKE . This kind of handshake signals warmth, it can seem presumptuous or insincere when used in a first meeting . Take care : Some people consider the two hand shake too intimate for business, while others see it as a power move, intended to subtly intimidate the recipient.
GLOVED HANDSHAKES . When winter gloves are worn out doors, common sense prevails: You need not take them off to shake someones hands.
AN OFFER REFUSED . If you extend your hand to an able bodied person and he or she does not respond in kind, simply withdraw your hand and continue your greetings. Unless there is a extenuating circumstance, your behavior is correct and the other persons is not.
6. WHITE DOMINATES WHITE GIVING CONTROL PROPER HANDSHAKE HANDSHAKES
7. THE GLOVE HANDSHAKE THE DEAD FISH HANDSHAKE
8. THE POLITICIANS HANDSHAKE
9. THE WRIST HOLD THE ELBOW GRASP
10. THE UPPER ARM GRIP THE SHOULDER HOLD
HUGS AND KISSES . In the entertainment & fashion fields, greetings with hugs and kisses is positively de rigueur .In more traditional business settings, greetings should be less demonstrative , with kissing & hugging generally avoided.
THE KISS . Kisses on the cheek are better left to social situations. In business it is mostly avoided.
THE AIR KISS . The habit of air kissing often looks artificial in a business meeting
BEAR HUG . For old friends - have not seen for a long time.
SEMI HUG . Among businesspeople of the same sex. Each person placing his or her arms briefly around the other persons shoulders.
THE SHOULDER CLUTCH . This involves grabbing each others right upper arm or shoulder with the free hand while shaking hands.
12. THE BASIC RULES OF INTRODUCTION
One person is always introduced to another. This is achieved in two ways.
FIRST . By actual use of the word to : Ms. Rupa , I would like to introduce you to Mrs. Chopra.
SECOND. By saying the name of the person to whom the other is being introduced first without using the preposition to : Mrs. Chopra , may I introduce Ms. Rupa.
THREE BASIC RULES:
A man is always introduced to a woman.
A young person is always introduced to an older person.
A less important, or prominent person is always introduced to a more important person.
This is often complicated, since it is sometimes difficult to decide who is more important. Except for members of your family , no woman is ever presented to a man unless he is :
The head of a country
A member of a royal family
A church official , or
An older man in high position , such as governor.
Members of your family, even though they may be the more prominent , are introduced to other person as a matter of courtesy.
14. WHAT NOT TO SAY
Never phrase your introduction as a command. Mr. Jones, shake hands with Mr. Brown.
When introducing two acquaintances dont call one of the people you are introducing my friend. You may say my aunt or my sister.
Do not repeat Mrs. Jones Mrs. Smith. Mrs. Smith Mrs. Jones. To say each name once is enough except when one is foreign or difficult to pronounce.
Do not speak of your spouse as Mr. Mehta or Mrs. Chitle unless you are speaking to a child. To another adult, this is very rude. Refer to him or her as my husband, Ratan, or my wife, Elaine
SELF INTRODUCTION - NO RANK & NO STATUS.
TOAST MASTERS / CHAIRMAN AT FORMAL FUNCTION.
NAME SYMBOL OF IDENTITY - TAKING FIRST NAMES NORMALLY IMPLIES SUPERIOR , EQUAL OR FRIENDS.