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1 © Copyright Comviva Technologies Limited. 2017 Growth of Mobile Money in India

Growth of mobile money in india

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Page 1: Growth of mobile money in india

1© Copyright Comviva Technologies Limited. 2017

Growth of Mobile Money in India

Page 2: Growth of mobile money in india

2© Copyright Comviva Technologies Limited. 2017

Situation of Mobile Payment in India India has 929 million mobile phone subscribers, the second largest market in the world.

Out of this, 45% subscribers are from rural segments. Therefore, the scope of mobile payments is enormous in India.

India has a vast unbanked population, most of whom stay in the rural areas.

Currently, the estimated unbanked population of India is 40%.

Most of these areas are so remote that the banking system cannot reach there. However, the fact that these people use mobiles is a great way to connect them to the banking services.

This is exactly where mobile payment has been playing an important role. Mobile payment is a good option to cash.

Since inception, mobile payment has helped these people get access to the basic financial services that they have the right to.

Mobile payment has a distinctive role to play in converting a cash only economy into a formal financial economy.

Page 3: Growth of mobile money in india

3© Copyright Comviva Technologies Limited. 2017

The role of banks in promoting mobile payment services role of banks in promoting mobile payment services

Mobile payment has transformed the financial services in two different ways.

They complement the banking system and they also disrupted the traditional way of banking in India.

Mobile payment is safe and easy to use. Even a user with limited knowledge of mobile phones can also use mobile payment services. They are a popular alternative to bank accounts.

RBI issued the first regulations related to the mobile banking way back in 2008.

Following this, the first mobile payment that was launched in India was Interbank Mobile Payment System (IMPS) which is a mobile based fund transfer system.

Soon, banks and telecom service providers joined hands to launch their own mobile payment services for their customers.

Although IMPS did become extremely popular, mobile payment penetration in India remained at the very basic level, especially because people have been very cautious about mobile payment usage.

The main reason for this was the high cost of usage of internet and mobile services.

Page 4: Growth of mobile money in india

4© Copyright Comviva Technologies Limited. 2017

The role of banks in promoting mobile payment services role of banks in promoting mobile payment services Banks and telecom service providers have allocated and spent large advertising budgets to make mobile payment

and mobile payment popular.

Acquiring and retaining mobile payment customers have always been a challenge.

Previously, mobile payments formed a minor part of the overall digital payment in India.

The much-awaited push was received through the recent demonetization initiative of the Government of India.

Mobile payment services witnessed a one of its kind rise post demonetization.

Mobile payment in India is estimated to grow at a compound annual growth rate (CAGR) of 68%.

Mobile wallet market is estimated to grow at a rate of 30%. Out of this, 38% is money transfer business, 30% are recharged and bill payment and 12% are utility payments. Other transactions constitute 20% market share.

Page 5: Growth of mobile money in india

5© Copyright Comviva Technologies Limited. 2017

Current modes of payment available in India

Various forms of cards

• Various forms of cards available in the market today which include prepaid cards, credit cards and debit cards

• These are used in ATMs, point of sale terminals and online. Aadhar Enabled Payment System (AEPS)

• Through Aadhar enabled payment system, one can pay at a point of sale and the business correspondence happens from bank to bank.

• Any bank account where the Aadhar Number has been updated can be used for this kind of transaction.

USSD-based mobile banking

• India has a vast rural population where internet penetration is still poor. Hence, a non-internet based mechanism is strongly required and this is where USSD based mobile banking system comes handy.

• USSD based payment systems have enabled the digital revolution to reach rural India.

Page 6: Growth of mobile money in india

6© Copyright Comviva Technologies Limited. 2017

Current modes of payment available in IndiaUnified Payment Interface (UPI)

• The National Payment Corporation of India has set up a Unified Payment Interface through which quick and seamless payments are possible through Virtual Payment Address.

• Currently, 36 banks participate in UPI. At present, it is used mostly for money transfers between wallets and accounts.

• However, in the near future, the same will be extended to merchant payments.

Digital Wallets • This is a virtual wallet through which users can make merchant payments.

• They are one of the most useful digital payment solution where payment is linked to a debit or credit card.

Point of Sale

• Currently, most merchants in India accept card payment making it easy for users to pay for goods bought.

• A point of sale can be in a physical form like physical card swipe or it can be in a digital form.

Page 7: Growth of mobile money in india

7© Copyright Comviva Technologies Limited. 2017

Disclaimer Copyright © 2017: Comviva Technologies Ltd, Registered Office at A-26, Info City, Sector 34, Gurgaon-122001, Haryana, India. All rights about this document are reserved and shall not be , in whole or in part, copied, photocopied, reproduced, translated, or reduced to any manner including but not limited to electronic, mechanical, machine readable ,photographic, optic recording or otherwise without prior consent, in writing, of Comviva Technologies Ltd (the Company). The information in this document is subject to changes without notice. This describes only the product defined in the introduction of this documentation. This document is intended for the use of prospective customers of the Company Products Solutions and or Services for the sole purpose of the transaction for which the document is submitted. No part of it may be reproduced or transmitted in any form or manner whatsoever without the prior written permission of the company. The Customer, who/which assumes full responsibility for using the document appropriately. The Company welcomes customer comments as part of the process of continuous development and improvement. The Company, has made all reasonable efforts to ensure that the information contained in the document are adequate, sufficient and free of material errors and omissions. The Company will, if necessary, explain issues, which may not be covered by the document. However, the Company does not assume any liability of whatsoever nature , for any errors in the document except the responsibility to provide correct information when any such error is brought to company’s knowledge. The Company will not be responsible, in any event, for errors in this document or for any damages, incidental or consequential, including monetary losses that might arise from the use of this document or of the information contained in it. This document and the Products, Solutions and Services it describes are intellectual property of the Company and/or of the respective owners thereof, whether such IPR is registered, registerable, pending for registration, applied for registration or not. The only warranties for the Company Products, Solutions and Services are set forth in the express warranty statements accompanying its products and services. Nothing herein should be construed as constituting an additional warranty. The Company shall not be liable for technical or editorial errors or omissions contained herein.The Company logo is a trademark of the Company. Other products, names, logos mentioned in this document , if any , may be trademarks of their respective owners.

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Page 8: Growth of mobile money in india

8© Copyright Comviva Technologies Limited. 2017