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Guidestar Webinar Gail Perry www.gailperry.com twitter: @gailperrync 0 Fired-Up Fundraising: Turn Your Board’s Passion into Action!

GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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GuideStar webinar on 02/01/12. Presenters: Gail Perry, MBA, CFRE, and Author, Fired-Up Fundraising; Diana Hand, Marketing Manager, GuideStar USA, Inc. (moderator) http://www2.guidestar.org/rxg/news/webinars/webinar-archive.aspx

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Page 1: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Guidestar Webinar

Gail Perry www.gailperry.com

twitter: @gailperrync

0

Fired-Up Fundraising: Turn Your Board’s

Passion into Action!

Presenter
Presentation Notes
Strategies for right now
Page 2: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Speakers

• Gail Perry, MBA, CFRE, and Author, Fired-Up Fundraising

• Diana Hand, Marketing Manager, GuideStar USA, Inc. (moderator)

#firedup

Page 3: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Fired-Up System:Phase 1

1. Fire-Up

Your Board!

2. Redefine

Fund-raising

3. Easy NO ASK Jobs

Page 4: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

3

Phase One: Fire Up Your

Board About the

Cause

Page 5: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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7 Steps to A Fired-Up Board

1. Personal story

2. Why is it important?

3. Mission moments

4. Interesting meetings

5. Give them what they want.

6. Social time.

7. Action items.

#firedup

Page 6: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Why Do You Care About

Our Organization?

Page 7: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Four Parts to the Elevator

Speech

Step 1. What You Say

6

Page 8: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

“If you can’t explain it simply,

you don’t understand it well

enough.”

Einstein

7#firedup

Page 9: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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“I didn't have time to write a

short letter, so

I wrote a long one instead.

~Mark Twain

#firedup

Page 10: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Step Two: HOW You Say It!

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Page 11: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

SNEEZE (the Viral Message)Wherever You Go!

Page 12: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Step 3: Invite Feedback

“What are YOURimpressions?”

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Page 13: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Step 4: Request for Followup

12

What kind of followup requests can you make?

Page 14: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

“Gail, I am putting some of your ideas into action….

At our last Trustee meeting, I asked, “What legacy do you want to leave from serving on this board?”

Well, you would have thought I had opened the flood gates. One man told us about his cousin in hospice . . . and how we helped his family through that terrible time.

This turned out to be the best meeting we've had so far on with this group in the last 3 years!

This is a wonderful and satisfying change for the better.”Laurie Taylor, Lower Cape Fear Hospice Foundation

Great Results!

13#firedup

Page 15: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

A Deep Discussion

14

A Deep Discussion

Page 16: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Where Does Our Money Go?

15#firedup

Page 17: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

#3 Mission Moments: Give Board Members a Direct

Personal Experience

Page 18: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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A Word About

Nonprofit BOARDS

#firedup

Page 19: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Is This Your Board?

18

Page 20: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Is This Your Board?

Is This Your Board?

19

Is This Your Board?

Page 21: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

“After all is said and done, more is said than done.”

--Aesop

20#firedup

Page 22: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Your Board?

“If the rate of changeon the outside exceeds the rate of change on the inside,the end is near.”

Jack Welch

21#firedup

Page 23: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Is This Your Board?Is This Your Board?Is This Your Board?

22

Is This Your Board?Boring Meetings = A Bored Board

Page 24: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

#4 Liven Up Your Board Meetings NOT Business As Usual

Page 25: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

12 Ways To Liven Up Your Board Meeting

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1. Focus on results.

2. Be creative with the agenda.

3. Focus on problems, challenges, broad issues.

4. Look at trends within routine reports

5. Plan big.

6. Cheerleading sessions.

#firedup

Page 26: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

12 Ways To Liven Up Your Board Meeting

25

7. Use consent agendas

8. Interview the Executive Director

9. Set up one interesting item for a discussion

10. Select a theme for each meeting

11. Create “mission moments” in every board meeting.

12. Break into groups.

#firedup

Page 27: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

#5 Give Them What

They Want

26

Page 28: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

What Do Board Members Want?

27

To get their hands dirty.

Page 29: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

What Do Board Members Want?

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To work with people who are as passionate and excited about the organization as they are.

#firedup

Page 30: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

What Do Board Members Want?

29

To feel that their time is used wisely.

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What Do Board Members Want?

30

To meet the other board members.

Page 32: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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7 Steps to A Fired-Up Board

1. Personal story

2. Why is it important?

3. Mission moments

4. Interesting meetings

5. Give them what they want.

6. Social time.

7. Action items.

#firedup

Page 33: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

#5 Give Them Social Time #6 Give Them Social Time

Page 34: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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Social Time For Board Members

Builds Trust and Collegiality

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AndTEAM

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The Five Dysfunctions of a Team

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1. Absence of Trust2. Fear of Conflict 3. Lack of Commitment4. Avoidance of

Accountability5. Inattention to Results

#firedup

Page 37: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Group Process

36

A Nonprofit Board Needs to Function as a Team

Page 38: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Peer Pressure: The Best Motivator

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Page 39: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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#7 Focus Them on Action Items

Page 40: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

#7 Focus on Action!

• What is the board’s’ job?

• What is the job of individual board members?

• Rule of THREE!

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Page 41: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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7 Steps to A Fired-Up Board

1. Personal story

2. Why is it important?

3. Mission moments

4. Interesting meetings

5. Give them what they want.

6. Social time.

7. Action items.

#firedup

Page 42: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Fired-Up SystemPhase 2

1. Fire-Up

Your Board!

2. Redefine

Fund-raising

3. Easy NO ASK Jobs

Page 43: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Did Somebody Say the “F-Word?”

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Page 44: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Myths: Is This Your Definition of Fundraising?

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Page 45: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Do You Think:Fundraising =

Begging?

44#firedup

Page 46: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Do You Think Fundraising = Cold Calls?

45

Page 47: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Do You Think Fundraising = Rejection?

46

Page 48: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Dark Side of Fundraising

47#firedup

Page 49: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Let Them Talk About Their Fear

48

How Do You Really Feel About Asking For Contributions?

#firedup

Page 50: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

“It never feels appropriate.”

“Believe it or not, I’m afraid of being rejected.”

“It just feels so tacky to ask for money.”

“This is what will happen; I’ll ask them for money, and they’ll turn right around and ask me.”

“My friends might drop me if I ask them for money!”

The Dark Side:

#firedup

Page 51: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

How Did You Feel The Last Time You Gave to Your

FAVORITE CAUSE?

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Page 52: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

• Proud … Joyful …

Happy…Powerful … Excited. . .

Hopeful

• Wish I could do more

• Part of something important

• Glad to be a partner

• Want to make a difference.

#firedup

Page 53: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Difference

Volunteers Donors

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The Dark Side and the Joyful Side of Fundraising

#firedup

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A Revolutionary Idea

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We’d Rather Have

FRIENDS Than Donors!

55

Page 57: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Friends Are Loyal No

Matter What

56

Page 58: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

When the Going Gets Tough, Where

Will Your Friends Be?

57

Page 59: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Re-Define Fundraising into Friendmaking

58#firedup

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Fundraising’s Dirty Little Secret:

Waaaay Too Much

Donor ATTRITION

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After their gift, do your donors fall into

the “Donor Abyss?”

Page 62: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

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Last Year Attrition Data

$5.35 raised

$5.54 lost through attrition

Avg. net loss = -1.9 percent.

AFP and the Urban Institute, 8/30/11

#firedup

Page 63: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

3 Things Donors Want

• 93% would give again

Donor Centered Fundraising, Penelope Burk

• Prompt, Personal TY

• Impact?

• Used as Intended?

Page 64: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Thank You Calls To Donors Will Directly Impact the Bottom Line

• Donors received a thank you phone call from a board members within 24 hours of receiving the gift.

• The next time they were solicited, they gave 39% more than the other donors who did not receive a call.

• After 14 months, those called were giving 42% more. Donor Centered Fundraising, Penelope Burk

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Page 65: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Steps in the Fundraising Adventure

THANK THANK THANK AGAIN

CULTIVATE ANDINVOLVE

ASK FOR SUPPORT

IDENTIFY PROSPECTS

#firedup

Page 66: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Fundraising AdventureTIME AND ENERGY INVOLVED

in each step of the cycle

Page 67: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Fired-Up SystemPhase 3

1. Fire-Up

Your Board!

2. Redefine

Fund-raising

3. Easy NO ASK Jobs

Page 68: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Easy Fundraising Jobs1. VIP Prospect List

Who are the 10 most important people who

could catapult your organization’s future?

#firedup

Page 69: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Easy Fundraising Jobs2. Advice Visits

• If you want money, ask for advice.

• If you want advice, ask for money.

Page 70: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Rules for Successful ADVICE VISITS

• Ask for a short appointment• Never be boring• Get out on time• Let them do the talking• When in doubt, shut up!• Always followup

69#firedup

Page 71: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

3. Small Socials

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1.Board member hosts2.Free to invitees3.No ask

“It’s easy to get intimidated if you are asking someone for help. But inviting somebody to be part of something that you are proud of is easier.” —Diane Paces-Wiles, former board member

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The All Important Follow Up Card

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Name: _____________________________________Address: _____________________________________Email: _____________________________________Phone: _____________________________________What most interested me about your organization was: __________________________________________________________________________I would like to:

1. ______Join your mailing list2. ______Hold a small social or tour of my own3. ______Make a contribution4. ______Volunteer5. ______ please call me at __________6. Other _____________________________________

Page 73: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

4. Host Sizzling Tours

• Board members invite their FRIENDS

• Board member welcomes

• Call the next day: – “What were your

impressions?”

72#firedup

Page 74: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

5. Thank You Calls To Donors Will Directly Impact the Bottom Line

• Donors received a thank you phone call from a board members within 24 hours of receiving the gift.

• The next time they were solicited, they gave 39% more than the other donors who did not receive a call.

• After 14 months, those called were giving 42% more. Donor Centered Fundraising, Penelope Burk

73#firedup

Page 75: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

The Fired-Up System

1. Fire-Up

Your Board!

2. Redefine

Fund-raising

3. Easy NO ASK Jobs

Page 76: GuideStar Webinar (02/01/12) - Fire Up Your Board for Fundraising: Turn Their Passion into Action

Resources and Free Fundraising Tools• 20 EASY Ways Board Members Can Cultivate Donors

• 10 Easy Ways Board Members Can Raise Money

• 12 Ways to Liven Up Your Board Meetings —and Your Board

• Ten Basic Responsibilities of Nonprofit Boards

• The Board’s Resource Development Committee Job Description

BLOG: gailperry.comFACEBOOK: FiredupFundraising

TWITTER: @gailperrync

Fired-Up Fundraising NEWSLETTER (every Friday)

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