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HealthCell provides next generation medical billing services. Our comprehensive integrated service platform delivers tailored solutions designed to improve the financial performance for physicians and hospitals. Our integrated services include: Analytics consulting Medical billing services Revenue Cycle Management cloud-based technology Patient marketing and satisfaction improvement EHR support services
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About HealthCell• Founded in 2004 by a Physician & Management
Consultant
• Growing 30% Annually
• Company Overview:
• 120+ Employees (AAPC & AIHC Certified)
• 20+ PM/EHR Software Experience
• Solo, Group Providers, Hospitals, Billing and HIT
CompaniesAbout HealthCell
The HealthCell FocusImprove Your Financial Performance
The HealthCell Focus
PERFORMANCE
Expertise & Service
Shared Opportunity
Smart Tools
HealthCell Pro-Flexibility Promise
• Nimble Practices have a distinct advantage over regional and national health systems (small business fundamental)
• Optimize Best of Breed Solutions NOT “All or Nothing” EHR/billing services business proposals
• HealthCell works on YOUR system of choice, on YOUR service terms, as an extension of YOUR team
• Deliver quality, expertise, and solutions that maintain your independence.
Missed Revenue Opportunities
4 Pillars to Better Performance
• Patient Centric Support :
• Automate Payer
Communication:
• Smart Tools and Strategies:
• Performance Management :4 Pillars to Better Performance
Increase Your Revenue by:
3%
3%
5%
5%
15%+Total
IncreasedRevenue
We Keep Patients Engaged
• Automated Voice and Text Reminders - Decrease missed appointments
• Patient Recalls - Proactive patient care and wellness - Increase patient volume
• Social Media Support - Build new referral sources
We Keep Patients Engaged
Our Payer Communication Service
• We cover 100% of your payers• The average system has 40%-60% coverage leaving
practices to “gamble on their revenue• Our services eliminates 90% of payer phone calls related
to patient eligibility and benefits, denial management, and AR follow up
• We automate tedious time consuming and costly tasks• Payment posting, data entry, claim status and
resolution Payer Communication Services
Smart Tools and Strategies
• 30 day cycle paper statements are costly - Average 3 to 4 per patient
- Patients seek convenience
• We provide 3 tools to maximize patient collections - Patient Payment Estimator = Increased time-of-service collections
- Automated Bill-pay voice and text reminders with link and
phone number to call
- PCI Secure Online Patient Payment SiteSmart Tools and Strategies
Performance Management Analytics
• Practices underperform 20% annually - Unaware of current financial performance
• We build a data driven strategy around your
performance - Monitor KPI’s (Key Performance Indicators) - Benchmark goals, milestones, and prepare for regulation - We partner with you to answer the toughest questions
Performance Management
Partnerships Share Common Values
Control and Flexibility(Highly personalized)(Just a number)
Brand
Do It Yourself
PRIC
E/VA
LUE
LOW
HIGH
(Not sustainable)Someone Else Pays
(Highly Automated)
LOW HIGHPERSONALIZED SOLUTION
Client Centric Services
• You are assigned a dedicated Account Manager
• We work on your current system of choice
• Support includes phone, email and instant messenger
24/7
• Monthly progress reviews aligned with your goals
Client Centric Services
Successful Start
• AR Consultation and Denial Analysis
• Service Level Expectations
• Personalized Goals and Financial Targets
• Scheduled Shadow Day
• 4 to 8 Weeks
Successful Start
