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© 2008-2015 Rhythm Systems, Inc.
Rhythm®
1
Hedgehog & BHAGHedgehog & BHAG®
© 2008-2015 Rhythm Systems, Inc.
The first step in finding your BHAG is to understand your
Hedgehog
© 2008-2015 Rhythm Systems, Inc.
The Hedgehog Concept•Jim Collins calls this “doing one thing and doing it well”
•Contrasts the clever Fox who is constantly finding new ways to try to catch the Hedgehog
•with the Hedgehog, who outsmarts the Fox by sticking to what it does best, rolling up in a thorny ball
•You must understand and preserve the core of your business
© 2008-2015 Rhythm Systems, Inc.
What you are What you are deeply deeply
PassionatePassionate about?about?
What What drives your drives your
Economic Economic
EngineEngine
What you canWhat you canBe Be Best in the Best in the WorldWorld atat
Your Hedgehog lives at the intersection of these three
circles:
© 2008-2015 Rhythm Systems, Inc.
What are you deeply Passionate about?
Question #1
© 2008-2015 Rhythm Systems, Inc.
Core Purpose/Passion
Your Organization's Reason for Being
Reflects people’s passion and idealistic motives for doing the company’s work
Captures the soul of the organization
© 2008-2015 Rhythm Systems, Inc.
Help people get, stay,
and live well
Purpose/Passion Examples
Democratize air travel in America
© 2008-2015 Rhythm Systems, Inc.
Work on Your Core Purpose
• Write down WHAT you do. • Ask "WHY is that important"? • Ask the WHY question 5 times.• Review all the different answers with
your team, searching for the answer that resonates most, generates some passion, and gets to the heart of your organization's Core Purpose.
© 2008-2015 Rhythm Systems, Inc.
What could you be Best at in the World?
Question #2
© 2008-2015 Rhythm Systems, Inc.
What could you be
“Best At”?• The question is what COULD you be best at, not what ARE you already best at.
• What can you NOT be best at?
• It could build on a competency you already have.
• Or it could be something you’re not great at today.
© 2008-2015 Rhythm Systems, Inc.
Convenient drug stores
“Best At” Examples
Low cost air travel
© 2008-2015 Rhythm Systems, Inc.
Work on Your Best At• On a flipchart, write down what you know
you are good at. Brainstorm ideas with your team.
• Consider strengths, Core Competencies, and your Brand Promise if you have one.
• Ask yourself if you could realistically become best in the world at this.
• Discuss until it becomes clear. You may need to get into a Think Rhythm to continue working on ideas.
© 2008-2015 Rhythm Systems, Inc.
What Drives Your Economic Engine?
Question #3
© 2008-2015 Rhythm Systems, Inc.
Economic Engine or Profit/X
• Profit / x is the financial indicator that has the greatest impact on your economics
• More of a strategic discussion than a KPI discussion
• Choosing one metric over the other will cause you to make different strategic decisions in every aspect of the business
© 2008-2015 Rhythm Systems, Inc.
Profit / Customer Visit
Profit/X Examples
Profit / Plane
© 2008-2015 Rhythm Systems, Inc.
Work on Profit/X
Questions:• What drives your economic
engine?
• How do you make money?
• Is it about the customer? The product? The service?
• What has the greatest impact on the bottom line?
© 2008-2015 Rhythm Systems, Inc.
Your BHAG should connect to your Hedgehog
PurposePurpose//PassionPassion
Profit/X Profit/X
Best in the Best in the WorldWorld
BHAGBHAG??????????
© 2008-2015 Rhythm Systems, Inc.
Southwest Airlines Example
PurposePurpose//PassionPassion
Democratize air travel in
America
Profit/X Profit/X Profit/Plane
Best in the Best in the WorldWorld
Providing low cost air travel
BHAGBHAGX # of airplanes in X # of airplanes in the air by X datethe air by X date
© 2008-2015 Rhythm Systems, Inc.
Work on your Big Hairy Audacious Goal (BHAG)
What is your Mt. Everest?
© 2008-2015 Rhythm Systems, Inc.
BHAG Guidelines
•Your 10+ Year Visionary Goal. It should help paint a picture of the future.
•It reinforces the RIGHT Decisions because it’s connected to your Hedgehog Passion, Best At & Profit/X
•It stretches us because it is Audacious: Bold, Daring, Fearless
•It should Inspire us•It must be Measurable
© 2008-2015 Rhythm Systems, Inc.
BHAG for 1960s America
- Put a Man on the Moon & Return Him
Safely
JFKExampleExample
© 2008-2015 Rhythm Systems, Inc.
BHAG - Become the
#1 Consumer Brand on the
Planet
Starbucks
ExampleExample
© 2008-2015 Rhythm Systems, Inc.
Types of BHAGs
Target OrientedSubway: - 32 StoresStarbucks: #1 Consumer Brand
CompetitiveNike: Crush Adidas
Role-ModelStanford University: Become the Harvard of the West
© 2008-2015 Rhythm Systems, Inc.
Pitfalls To Avoid
Financial Oriented ($1B in sales)Doesn’t guide business decisions
What would you say NO to?
Not Connected to the Heart!Must connect emotionallyMust ignite Passion
Too ComplicatedMake it simple to understand
Make it measurable
© 2008-2015 Rhythm Systems, Inc.
So, what’s your BHAG?
PurposePurpose//PassionPassion
Profit/X Profit/X
Best in the Best in the WorldWorld
BHAGBHAG??????????