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6 STEPS TO ATTRACTING AND

HIRING TOP TALENT

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Hiring Mistakes are Expensive

Cost of Mistakes Lost Customers/Employee Morale

Management Time Cost of Recruiting

Salary & Benefits Training Costs

Steve Jobs believed that hiring employees was the most important thing he did.

He personally interviewed over 5,000 people in his career.

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Establish Your Hiring Need

Develop a Recruitment Strategy

Screening & Selection

The Interview Process

Data Verification

Hiring Decision

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1. Establish Your Hiring Need

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Opportunity to review need.

Expected Outcomes.

Critical Requirements.

Job Description.

Characteristics

KnowledgeSkills

Requirement Must Have Represent Behaviour

Expert in Excel X Proven experience using advanced Excel applications

Sage 50 producing monthly Financial Reports

Proven experience

Payroll for - 50 employees using ADP

Proven experience

CPA Current membership – proven credentials

Sample Quantitative Requirements

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Characteristics

AbilitiesHow they perform on the job

Requirement Must Have Represent Behaviour

Flexibility X Handles multiple projects simultaneously

Works well under deadlines

Organized, manages priorities well

Sample Qualitative Requirements

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Expected Outcomes“What must the person accomplish for you to label them as a success?”

Process:

1. Determine three time frames2. List outcomes for first period3. Must be outcome

EXPECTED OUTCOMES

SHORT-TERM EXPECTATIONS

MEDIUM-TERM EXPECTATIONS

LONG-TERM EXPECTATIONS

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2. Develop a Recruitment Strategy

Where do I market my opportunity?

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3. Screening & Selection

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Resume screeningTelephone screening

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HIRING THE BEST EMPLOYEE FOR THE JOB IS A MANAGER SKILL

While A’s tend to hire A’s, B’s hire not just B’s, but C’s and D’s too. So if you compromise standards or make a mistake and hire a B, pretty soon you’ll have B’s, C’s, and even D’s in your company.” Eric Schmidt, How Google Works

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4. The Interview Process

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The best interview questions aren’t generic, they are matched to the skills required for the job.

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Use open ended questions Behavioural interview questions

• Step me through why your recommended a change in accounting software and what you did to manage your team through the change.

• How did you handle a problem employee on your staff?

• How did you manage the toughest deadline on your most recent project?

• Tell me about our firm and your vision for adding value?

• What motivates you?

• How did you handle the last client problem that came to your attention?

Managing Multiple InterviewsPurpose

To gain multiple perspectives and gather additional data while taking advantage of individual strengths.

Yes Hiring

ManagerInterview

Team Member

InterviewTeam

Member

InterviewTeam

Member

E-mail

Meeting #1 Meeting #2

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5. Data Verification

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Data Verification

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6. Hiring Decision

Establishing Your Need

Recruiting Strategies

Screening

Telephone Screen

Review Resumes

Decision-making Process

Face-to-Face Interview

Second Interviews

Multiple Interviews

Reference Checks

Background Checks

Matrix Evaluation

Decision

Data G

atheringD

ata Evaluation

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Evaluation MatrixEvaluation Summary

Key✓= meets requirements+ = exceeds requirement-- = does not meet requirement

CANDIDATES REQUIREMENTS COMMENTS

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HERE THEY COME……

Hiring managers are increasingly favoring millennial candidates over older, Generation X candidates, for these three reasons:

http://www.elance-odesk.com/millennial-majority-workforce

Ambition.

Tech Skills.

Quick Study.

“No matter how good your product or service is, without great talent, your organization can’t compete.” Bill Gates