Next Generation Learning Conference 2009

How do we know what our learners think of us? Learner voice in FE Skills

Chris KellandWing Yin Chan

Our Ways of Communication

Supporting Learner Voice

1989 2009

Our ways to listen to our learners...

Supporting Learner Voice

1989 2009

Are we using technology to help learners get their voice heard?

We have already come so far!

•Almost 90% FE Colleges have Virtual Learning Environment in place. Increasing use of social media and e-polling tools is evident.

•Majority of the work-based learners use technology to assist their learning. E-portfolio and mobile communication are gaining popularity

•Adult learners increasingly receive support from their tutors through electronic means. Learndirect is proved to be successful in engaging wide range of learners.

•Lots of creativity and wisdom around

Supporting Learner Voice

There is still a long way to go…

•The use technology to engage learners is patchy across the sector

•Not all learners have the same opportunity to voice out

•Issues of funding, skill upgrading and cultural change

•Are we getting the most out of our investment in technology? How can we maximise the benefit?

Supporting Learner Voice

What can we do better?

Experience Sharing

•Mick Gilroy, E-Learning Manager, ISIS Training

Supporting Learner Voice

Things to Consider

•What are the barriers to capturing learner voice in my organisation? (Don’t just want the bad things – what will you actually DO to get over these barriers?)

•How could I use technology?

•How can I ensure I get representation from all learners?

Supporting Learner Voice

Where are we?

Supporting Learner Voice

Informed Consulted Involved Participated Empowered

(Extracted from Learner Voice: A Handbook from Future Lab, p.13)

Stages of Learner Voice Participation

Open Discussion – Feedback

•What am I not yet doing that I could be doing?

•What’s the first thing I’m going to do about all this when I get back?

Supporting Learner Voice