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HOW TO CONTROL SUPPLY CHAIN RISKS
March 13, 2013
Larry Smith & Neil Smith
from
RISK-REWARD FRAMEWORKS6
RISK-REWARDDECISIONS
RISK-REWARDCOMMUNICATIONS
RISKCONTROL
RISKANALYSIS
RISKMONITORING
VALUECREATION
Strengthen your business capabilities.
Quick BackgroundAbou
t
© Equity Metrics - All Rights Reserved
•Production planners•Production control
managers•Purchasing managers•Customer service
managers• Inventory managers
When something goes wrong in your supply chain, people connected to the supply chain experience the burden.
The issue results in a domino effect of problems for dependent stakeholders. You experience these risks through:
How can you gain control over the risks that exist, hide and emerge in your supply chain?
• A lack of control over your day-to-day process• More stress in your work life• Internal debates• Lack of clarity for decision-making• And other experiences
Internal & external risks affect your job, your company and other stakeholders.
HOW TO CONTROL SUPPLY CHAIN RISKS
•Supply chain managers • Financial managers•CEO, CFO, COO, CRO•Your customers•AND YOU
•Warehousing managers•Distribution managers•Business partners•Product development•Product management
© Equity Metrics - All Rights Reserved
How to Control Supply Chain Risks
1.What is the definition of supply chain risk?
2.Why supply chain risk controls are important to minimize current & future
disruptions
3.What is the difference between Supply Chain:
a.Risk identification & assessment
b.Risk control & monitoring
1.How to develop a risk control & monitoring framework for your supply
chain
Topics for Today’s Discussion
What is the definition of supply chain risk?
Something in your supply chain that may:
1.go out of control and•impact your business
© Equity Metrics - All Rights Reserved
Implications
Depressed stock priceMarket losses to competitionCompany sold
Chapter 7Criminal law suits
Damaged reputationRevenue losses
Damaged reputation
Business Impacted
Genzyme Corporation
Peanut Corporation of America
Toyota
Tyson Foods
iRobot
Issue
Virus
Salmonella
Brake recall
Beef recall
Defense spending Loss of customer base
Examples
Industry
Drug
Food
Automotive
Food
Robotics
44 DeathsCompany closureLitigation
NECC Compounding Center Meningitis poisoningDrug
People DiedLitigation
Big Dig Tunnel Ceiling Collapse
Loose Ceiling PlateConstruction
What is the definition of supply chain risk?
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important to minimize current & future disruptions
Manufacturers
Distributors Resellers
LogisticsProviders
Customer
LogisticsProvider
LogisticsProvider
LogisticsProvider
Raw material suppliers
FarmerGrower
ImporterFood
Warehouser
WholesalerSupermarketRestaurant
HotelFood
Producer Consumer
LP
2 4
31
23
1 3
2
LP LP
1 112
32
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important to minimize current & future disruptions
flow of operational information
© Equity Metrics - All Rights Reserved
Example: Food Industry
Manufacturers
Distributors Resellers
LogisticsProviders
Customer
LogisticsProvider
LogisticsProvider
LogisticsProvider
Raw material suppliers
FarmerGrower
ImporterFood
Warehouser
WholesalerSupermarketRestaurant
HotelFood
Producer Consumer
LP
2 4
31
23
1 3
2
LP LP
1 112
32
© Equity Metrics - All Rights Reserved
flow of risk information
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important to minimize current & future disruptions
Example: Food Industry
Manufacturers
Distributors Resellers
LogisticsProviders
Customer
LogisticsProvider
LogisticsProvider
LogisticsProvider
Raw material suppliers
FarmerGrower
ImporterFood
Warehouser
WholesalerSupermarketRestaurant
HotelFood
Producer Consumer
LP
2 4
31
23
1 3
2
LP LP
1 112
32
© Equity Metrics - All Rights Reserved
Why supply chain risk controls are important to minimize current & future disruptions
flow of operational information
© Equity Metrics - All Rights Reserved
Example: Food Industry
flow of risk information
Manufacturers
Distributors Resellers
LogisticsProviders
Customer
LogisticsProvider
LogisticsProvider
LogisticsProvider
Raw material suppliers
FarmerGrower
ImporterFood
Warehouser
WholesalerSupermarketRestaurant
HotelFood
Producer Consumer
LP
2 4
31
23
1 3
2
LP LP
1 112
32
© Equity Metrics - All Rights Reserved
flow of riskinformation
Why supply chain risk controls are important to minimize current & future disruptions
1 1
1 3
2
LP LP
12
32
Example: Food Industry
Flow of risk Information
EXTERNAL RISKSEXTERNAL RISKS
market risks
regulatory risks
economic risks
environmental risks
legal risks
financial risks
operational risks
Manufacturer
INTERNAL RISKSINTERNAL RISKS 1 Business Risks
flow of riskinformation
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
financial risks
operational risks
market risksregulatory risksenvironmental riskslegal riskseconomic risks
Credit rating
Margin generation
Unplanned costs
Financing availability
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Engineering changes
Product contamination
Change in raw materialTransportation
merger
Capacity constraints
Financial credit
Supplier quality
Security breach
Smart grid outage
Product delays
supplier risks
operational risks
EXTERNAL RISKSEXTERNAL RISKS
market risksregulatory risksenvironmental riskslegal riskseconomic risks
financial risks
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Manufacturer
market risks
regulatory risksenvironmental riskslegal riskseconomic risks
operational risks
Stock prices
Oil prices
Interest rates
Foreign exchange prices
Defense spendingCommodity pricesLabor shortage
Market consolidation
Union strikes
financial risks
1
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
economic risks
market risksenvironmental riskslegal risksregulatory risks
Policy reform
Border securityGovernment sequesterChanging government regulations
operational risks
financial risks
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
environmental risks
market riskseconomic risksregulatory riskslegal risksoperational risks
financial risks
Floods
Fires
Hurricanes
Earthquakes
Tsunamis
Manufacturer
Risk Information
EXTERNAL RISKSEXTERNAL RISKSINTERNAL RISKSINTERNAL RISKS
1 Business Risks
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
regulatory risks
market risksenvironmental riskslegal riskseconomic risks
operational risks
financial risks
Tax reformMinimum wage changesLogistical restrictionsTrade barriers
RegulatorRegulator Modifyregulatory
policies
Regulator PerspectiveInformation Shapes Decisions that Impact Dependent Stakeholders
Foreseeeconomic risks
Notify corporations
Information Shapes Decisions and Impact Interconnected Stakeholders in the Supply Chain
Manufacturer’s Perspective
Manage financial condition
Manage financial condition
Manage operational stateManage operational state
riskinformati
on
riskinformati
on
BUSINESS PERFORMANCE MANAGEMENT
BUSINESS PERFORMANCE MANAGEMENT
Manufacturer 1Manufacturer 1Perception:
Regulation will impact our
margins
We can then maintain our margins
receive change in regulatory policy
Reaction: find a lower price supplier
Risk control status of your supply chain
...capture risk information across your supply chain that can impact your business?
...store the risks in a central risk register?
...implement risk control measures at the process level?
...monitor risk thresholds?
...evaluate the cause and effect of the risks?
...communicate risk violations to impacted stakeholders?
NO
out of control
YES
YES
YES
YES
YES
YES
YES
In Control
Does your company...Does your company...
Risk Control & Monitoring
Risk Identification & Assessment
Risk control status of your supply chainDoes your company...Does your company...
...capture risk information across your supply chain that can impact your business?
...store the risks in a central risk register?
...implement risk control measures at the process level?
...monitor risk thresholds?
...evaluate the cause and effect of the risks?
...communicate risk violations to impacted stakeholders?
...shape decisions based on current and future risk states?
Risk Information
BUSINESS PROCESS MANAGEMENT
BUSINESS PROCESS MANAGEMENT
RISK-REWARD DECISIONS
RISK-REWARD DECISIONSSTAKEHOLDER COMMUNICATIONS
STAKEHOLDER COMMUNICATIONS
RISK-REWARD PROCESSESRISK-REWARD PROCESSES
YOU
Why supply chain risk controls are important to minimize current & future disruptions
© Equity Metrics - All Rights Reserved
Risk Information
Risk perspective
BUSINESS PROCESS MANAGEMENT
BUSINESS PROCESS MANAGEMENT
RISK-REWARD DECISIONS
RISK-REWARD DECISIONSSTAKEHOLDER COMMUNICATIONS
STAKEHOLDER COMMUNICATIONS
RISK-REWARD PROCESSESRISK-REWARD PROCESSES
Why supply chain risk controls are important to minimize current & future disruptions
RISK-REWARD PROCESSES
RISK-REWARD PROCESSES
YOU
Who has experienced supply chain risks in their business?
Audience question
Why supply chain risk controls are important to minimize current & future disruptions
What types of supply chain risks have you experienced?
Audience question
Why supply chain risk controls are important to minimize current & future disruptions
What are some challenges you’ve experienced to control those risks?
Audience question
Why supply chain risk controls are important to minimize current & future disruptions
How could your supply chain risks affect your business?
Audience question
Why supply chain risk controls are important to minimize current & future disruptions
How to develop a Risk Control & Monitoring
FrameworkFor your supply chain
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
attainadaptability
attainadaptability
REALIZEefficiency
REALIZEefficiency
ACHIEVEeffectiveness
ACHIEVEeffectiveness
RISK CONTROLEXCELLENCERISK CONTROLEXCELLENCE
Analytics Analytics
Process ExecutionFrameworks
Process ExecutionFrameworks
Risk technologycapabilities
Risk-centricprocesses
Risk-focusedpeople skills
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
Risk technologycapabilities Analytics Analytics
Process ExecutionFrameworks
Risk-centricprocesses
Risk-focusedpeople skills
attainadaptability
attainadaptability
REALIZEefficiency
REALIZEefficiency
ACHIEVEeffectiveness
ACHIEVEeffectiveness
RISK CONTROLEXCELLENCERISK CONTROLEXCELLENCE
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
risk analysts
decision makers
risk monitor
s
businessstakeholder
s
businessstakeholder
communicators
Risk-focusedpeople skills
riskcommunicato
rs
Supply Chain Risk Control
Skills
2
3
riskaggregator
s1
5
7
6
4
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
Analytics Analytics
Risk-focusedpeople skills
Risk-centricprocesses
Process ExecutionFrameworks
Risk technologycapabilities
attainadaptability
attainadaptability
REALIZEefficiency
REALIZEefficiency
ACHIEVEeffectiveness
ACHIEVEeffectiveness
RISK CONTROLEXCELLENCERISK CONTROLEXCELLENCE
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
riskaggregatio
n
risk analysi
s
risk-baseddecision-making
risk monitorin
g
stakeholdercommunicati
on
Supply ChainRisk ControlProcesses
Risk-centric processes
riskcommunicati
on
2
3
1
4
6
5
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
Risk technologycapabilities Analytics Analytics
Risk-focusedpeople skills
Risk-centricprocesses
Process ExecutionFrameworks
attainadaptability
attainadaptability
REALIZEefficiency
REALIZEefficiency
ACHIEVEeffectiveness
ACHIEVEeffectiveness
RISK CONTROLEXCELLENCERISK CONTROLEXCELLENCE
How to Develop a Risk Control & Monitoring Framework
For Your Supply Chain
Profile supply chain
participants
Capture risk measures
Pre-experience
decision implications
Monitorchanging
risks
Illustratestakeholderviewpoints
Supply ChainRisk
Technology
Manage riskscenariosVisualize
changing risk
conditions
Risk technologycapabilities
2
3
1
5
7
6
4
Larry Smith & Neil Smith
from
Thank you for your time.