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Water Causing a Drain on Resources? November 12, 2013 Presenters: Nick Barhorst, Energy Manager, Ecova; and Kevin Merritt, Director of Facilities, Circle K.

IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

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Water costs have risen nearly 30% over the past five years and this upward trend continues. While companies don't have control over the price, you can control what you use. Join Ecova's Nick Barhorst and guest presenter Kevin Merritt with Circle K as we share Ecova's solution for water reduction, including how to: •Identify spikes in consumption and usage anomalies •Investigate reasons for unusual consumption •Track, measure, and report usage •Get stakeholder buy-in for maximum success Recorded: November 12, 2013 Hosts: Nick Barhorst, Energy Manager, Ecova; Kevin Merritt, Director of Facilities, Circle K.

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Page 1: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Water Causing a Drain on Resources?

November 12, 2013

Presenters: Nick Barhorst, Energy Manager, Ecova; and Kevin Merritt, Director of Facilities, Circle K.

Page 2: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Webinar Agenda

Intro

Why controlling water consumption is important?

What is an outlier?

Guest Speaker: Kevin Merritt from Couche-Tard

The Water Outlier Investigation Process

How are outliers identified?

What happens after an outlier is identified?

Identify the causes and take corrective action

Implementation and Program Results

Page 3: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Why controlling water consumption is important?

Water is becoming a larger expense for every company

Water cost continue to rise, is some areas unit cost have increased by as much as 60%

Water conservation might not have been important in the past but with higher water cost correcting the easy fixes can have a big return

Still a lot of low hanging fruit out there for water conservation

– Leaks

– Controls

– Operations

Since 2000, water rates in some regions of the US have increased by more than:

Page 4: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

What is an Outlier?

An outlying observation, or outlier, is one that appears to deviate markedly from other members of the sample in which it occurs.

Page 5: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Couche-Tard Goals and Challenges

Decentralized organization– 4 brands: Couche-Tard, Mac’s

Convenience Stores, Circle K and StatOil.

– 9 business units in US, 4 in Canada, and 8 in Europe

Corporate goals in place to reduce energy consumption and cost for the last 3 years

Water expense has been a line item we have not done much with, but is becoming a larger factor on our Profit and Loss statements.

Page 6: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Identify Greatest Opportunity for Savings

Energy Performance report normalizes water usage data

Water consumption has trending down but water cost have increased by 15% over the last 12 months.

This increase in water cost is driving our decision to become more efficient with our water use.

Benchmark and compare consumption data

Page 7: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Partner with Ecova for internal benchmarking to identify outlier sites; use online survey method to get site level details, track overall usage, baseline info, and trending.

The Water Outlier Investigation is a new approach for us but expect the same type of results we have seen from the Energy Outlier Investigation.

– Energy O/I is showing a 7.75% KWH decrease for the sites participating.

Target 75 worst performers each quarter with the Ecova Water Outlier Investigation

Focusing on correcting low and no cost opportunities but also identifying possible capital solutions.

Couche-Tard Strategy

Page 8: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

The Water Outlier Investigation Process

Resource Benchmarking Reporting

Survey Identified

Outlier Sites

Identify Opportunities

Implement Corrective

Action

Measure Program Results

Page 9: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

How are outliers identified?

Benchmarking Reports – comparing sites nationwide and against industry peers

Trending Reports – comparing sites to past performance

Cost drivers – Identify what is influencing energy cost

Weather and calendar normalized comparison of sites on both a per service and combined kBtu basis to identify performance trends and Outliers

Resource Benchmarking Report (RBR)

Page 10: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Identify sites where the greatest opportunity exists

Focused on three month trends to capture real opportunities at sites and reduce issues with billing data

Normalizes data on a per square foot metric so sites can be compared to each other

How are outliers identified?Resource Benchmarking Report (RBR)

Page 11: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

What happens after an outlier is identified?

The online survey option is a effective way to capture data for a larger amount of sites

Using online survey tools to identify cause of high usage

Surveys are custom built for the intending audience and building components

Surveys can be completed using a computer, tablet or smart phone

Online Water Assessment

http://www.surveygizmo.com/s3/811692/TEST

Page 12: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

What happens after an outlier is identified?

Surveys can be built to include logic to stream line the process

Installed logic in the survey makes the process interactive and can generate immediate action items that the user can address

With the online water assessment we can target 25% of your portfolio a year

Online Water Assessment

Page 13: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

What happens after an outlier is identified?

The Remote Assessment is similar to the Online Assessment but is followed up with a phone conversation to the site.

1:1 conversations with local staff enable more in-depth root cause analysis and produces detailed/custom recommendations for those the sites

Online responses are also reviewed during the phone conversations to insure correct information was obtained

Recommendations will be made during the phone conversation as well as in the Water Outlier Reporting

With the Remote assessment we can target 10% of your portfolio a year

Remote Water Assessment

Page 14: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

What happens after an outlier is identified?

A Ecova Professional will visit the site to review current operations and equipment

The On-Site Assessment will capture detail site information to create recommendations

Ideal for clients that do not have the support structure to implement the on line or phone assessments

With the onsite assessment we can target 5% of your portfolio a year

On-Site Water Assessment

http://www.surveygizmo.com/s3/811692/TEST

Page 15: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Identify the causes and take corrective action

Determines cost-effective solutions to reduce water consumption

Using trends from Outlier sites to identify possible solutions across entire portfolio

Site Recommendations List

Page 16: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Implementation and Program Results

Find opportunities that can be taken across the entire portfolio

Prioritize recommendations based on payback and ROI

Track performance on implemented recommendations

M&V report tracks outlier sites performance

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

3%

203%

403%

603%

803%

1003%

1203%% Savings Actual (PostInstall) Usage Without Investment

Page 17: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Upcoming Ecova Webinars

INSIDE ENERGY & SUSTAINABILITY

Energy Pricing and Market Intelligence – November 14th

DIAL IN THE SAVINGS SERIES

Questions, comments, suggestions? [email protected]

Cutting Through the Telecom Regulatory Fog – November 13th

Page 18: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Q&A

Question and Answer Panel:

Nick Barhorst, Energy Manager, Ecova Kevin Merritt, Director of Facilities, Circle K.

Page 19: IES WEBINAR: WATER CAUSING A DRAIN ON RESOURCES?

Thank you!