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Water costs have risen nearly 30% over the past five years and this upward trend continues. While companies don't have control over the price, you can control what you use. Join Ecova's Nick Barhorst and guest presenter Kevin Merritt with Circle K as we share Ecova's solution for water reduction, including how to: •Identify spikes in consumption and usage anomalies •Investigate reasons for unusual consumption •Track, measure, and report usage •Get stakeholder buy-in for maximum success Recorded: November 12, 2013 Hosts: Nick Barhorst, Energy Manager, Ecova; Kevin Merritt, Director of Facilities, Circle K.
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Water Causing a Drain on Resources?
November 12, 2013
Presenters: Nick Barhorst, Energy Manager, Ecova; and Kevin Merritt, Director of Facilities, Circle K.
Webinar Agenda
Intro
Why controlling water consumption is important?
What is an outlier?
Guest Speaker: Kevin Merritt from Couche-Tard
The Water Outlier Investigation Process
How are outliers identified?
What happens after an outlier is identified?
Identify the causes and take corrective action
Implementation and Program Results
Why controlling water consumption is important?
Water is becoming a larger expense for every company
Water cost continue to rise, is some areas unit cost have increased by as much as 60%
Water conservation might not have been important in the past but with higher water cost correcting the easy fixes can have a big return
Still a lot of low hanging fruit out there for water conservation
– Leaks
– Controls
– Operations
Since 2000, water rates in some regions of the US have increased by more than:
What is an Outlier?
An outlying observation, or outlier, is one that appears to deviate markedly from other members of the sample in which it occurs.
Couche-Tard Goals and Challenges
Decentralized organization– 4 brands: Couche-Tard, Mac’s
Convenience Stores, Circle K and StatOil.
– 9 business units in US, 4 in Canada, and 8 in Europe
Corporate goals in place to reduce energy consumption and cost for the last 3 years
Water expense has been a line item we have not done much with, but is becoming a larger factor on our Profit and Loss statements.
Identify Greatest Opportunity for Savings
Energy Performance report normalizes water usage data
Water consumption has trending down but water cost have increased by 15% over the last 12 months.
This increase in water cost is driving our decision to become more efficient with our water use.
Benchmark and compare consumption data
Partner with Ecova for internal benchmarking to identify outlier sites; use online survey method to get site level details, track overall usage, baseline info, and trending.
The Water Outlier Investigation is a new approach for us but expect the same type of results we have seen from the Energy Outlier Investigation.
– Energy O/I is showing a 7.75% KWH decrease for the sites participating.
Target 75 worst performers each quarter with the Ecova Water Outlier Investigation
Focusing on correcting low and no cost opportunities but also identifying possible capital solutions.
Couche-Tard Strategy
The Water Outlier Investigation Process
Resource Benchmarking Reporting
Survey Identified
Outlier Sites
Identify Opportunities
Implement Corrective
Action
Measure Program Results
How are outliers identified?
Benchmarking Reports – comparing sites nationwide and against industry peers
Trending Reports – comparing sites to past performance
Cost drivers – Identify what is influencing energy cost
Weather and calendar normalized comparison of sites on both a per service and combined kBtu basis to identify performance trends and Outliers
Resource Benchmarking Report (RBR)
Identify sites where the greatest opportunity exists
Focused on three month trends to capture real opportunities at sites and reduce issues with billing data
Normalizes data on a per square foot metric so sites can be compared to each other
How are outliers identified?Resource Benchmarking Report (RBR)
What happens after an outlier is identified?
The online survey option is a effective way to capture data for a larger amount of sites
Using online survey tools to identify cause of high usage
Surveys are custom built for the intending audience and building components
Surveys can be completed using a computer, tablet or smart phone
Online Water Assessment
http://www.surveygizmo.com/s3/811692/TEST
What happens after an outlier is identified?
Surveys can be built to include logic to stream line the process
Installed logic in the survey makes the process interactive and can generate immediate action items that the user can address
With the online water assessment we can target 25% of your portfolio a year
Online Water Assessment
What happens after an outlier is identified?
The Remote Assessment is similar to the Online Assessment but is followed up with a phone conversation to the site.
1:1 conversations with local staff enable more in-depth root cause analysis and produces detailed/custom recommendations for those the sites
Online responses are also reviewed during the phone conversations to insure correct information was obtained
Recommendations will be made during the phone conversation as well as in the Water Outlier Reporting
With the Remote assessment we can target 10% of your portfolio a year
Remote Water Assessment
What happens after an outlier is identified?
A Ecova Professional will visit the site to review current operations and equipment
The On-Site Assessment will capture detail site information to create recommendations
Ideal for clients that do not have the support structure to implement the on line or phone assessments
With the onsite assessment we can target 5% of your portfolio a year
On-Site Water Assessment
http://www.surveygizmo.com/s3/811692/TEST
Identify the causes and take corrective action
Determines cost-effective solutions to reduce water consumption
Using trends from Outlier sites to identify possible solutions across entire portfolio
Site Recommendations List
Implementation and Program Results
Find opportunities that can be taken across the entire portfolio
Prioritize recommendations based on payback and ROI
Track performance on implemented recommendations
M&V report tracks outlier sites performance
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
3%
203%
403%
603%
803%
1003%
1203%% Savings Actual (PostInstall) Usage Without Investment
Upcoming Ecova Webinars
INSIDE ENERGY & SUSTAINABILITY
Energy Pricing and Market Intelligence – November 14th
DIAL IN THE SAVINGS SERIES
Questions, comments, suggestions? [email protected]
Cutting Through the Telecom Regulatory Fog – November 13th
Q&A
Question and Answer Panel:
Nick Barhorst, Energy Manager, Ecova Kevin Merritt, Director of Facilities, Circle K.
Thank you!