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IH SERVICES INDUSTRIAL, MANUFACTURING & DISTRIBUTION CLEANING
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Company DetailsCompany Details
Operations OfficesGreenville, SCGreer, SCEasley, SCHonea Path, SCFountain Inn, SCGreensboro, NCWinston-Salem, NCSeven Springs, NCLaurenburg, NCPonotoc, MSTiplersville, MS
Founded:
1955
Owner:
Hendley Family
Corporate Headquarters:
Greenville, SC
Five Points, ALAcworth, GAKingsland, GAMarietta, GALaGrange, GAChattanooga, TNBartlett, TNRussell Springs, KYBlacksburg, VA
HeadquartersGreenville, SC
Annual Sales:
$94,900,000
Employment:
4,260
Businesses:IH Services, Inc. –
$52,000,000Janitorial & Labor Services2,700 Employees
Pinnacle Staffing –
$38,000,000Temporary Staffing1,560 Employees
Gatekeeper Maintenance -
$1,400,000Full Service Maintenance
Newbold Services LLC -
$3,500,000Janitorial & Labor ServicesCertified Minority Business Enterprise185 Employees
Current Service Current Service AreaArea
Professional AssociationsProfessional AssociationsBuilding Service Contractors Association InternationalBuilding Service Contractors Association International
IH Services, Inc. has been a BSCAI contractor since 1980. Ryan Hendley, IH Services’
CEO, served on the board for the eight years (first as Treasurer, two years as Vice President, and served as President in 2003).
BSCAI members are professionals who seek to further the image of the building service industry. We adhere to a code of ethics
which advocates fair business among cleaning contractors. Through BSCAI meetings and correspondence, we are kept informed of up-to-date management techniques, personnel issues, and ways to cut customers’
expenses. This benefits our associates and the companies we service.
Six of IH Services’
executives have been awarded the designation of CBSE –
the highest certification for cleaning professionals awarded by the BSCAI.
2003 President -
BSCAI
10201 Lee Highway
Suite 225
Fairfax, VA 22030
703-359-7090 tel
703-352-0493 fax
CertificationsCertifications
The Standard applies to management, operations, performance systems and
processes.
Compliance with the Standard demonstrates that the organization is
structured to deliver consistent quality systems that are designed to meet the customer’s needs and expectations.
IH Services is certified by the International Sanitary Supply Association (ISSA) in the Cleaning Industry Management Standard (CIMS) – the only consensus based on management standards in the cleaning industry.
CURRENT MARKETS
Airports Automotive Commercial Distribution Healthcare Building Products
Carpets Chemicals Consumer Goods Electronics Food Furniture
Glass Heavy Equipment
Pharmaceutical Textiles Wire Newspapers
Printing Paper & Lumber Tire & Rubber Utilities
Total Janitorial Sweeping Machine Cleaning Material Handling Painting
Periodic Cleaning Overhead Cleaning Baler Operations Fork-Lift Operators Sweeper/Scrubber
Caster Maintenance Lighting Maintenance Air Washing Cleaner Grounds Maintenance Recycling
IH SERVICES, INC.IH SERVICES, INC.
List of List of ServicesServices
Total Janitorial
Sweeper/Scrubber
Operator
Fork Lift Operators
Equipment Cleaning & Lubrication
Hard Floor Maintenance
Waste
Handling
Baler
Operation
Trash Hauling Grounds Maintenance Carpet Care Programs
Overhead Cleaning Module Cleaning Merge Bed Cleaning Pallet Repair Box Sortation/Packing
Cab/Trailer Washing PaintingTrailer
Washout
Lighting Maintenance Recycling Programs
IH SERVICES, INC.IH SERVICES, INC.
List of List of ServicesServices
Total Janitorial
Sweeper/Scrubber
Operator
Fork Lift Operators
Equipment Cleaning & Lubrication
Hard Floor Maintenance
Waste
Handling
Baler
Operation
Trash Hauling Grounds Maintenance Carpet Care Programs
Overhead Cleaning Painting Merge Bed Cleaning Pallet Repair Box Sortation/Packing
Parking Lot Cleaning Lighting Maintenance Recycling Programs
List of List of ServicesServices
Management SupportManagement Support
The IH Services’
management team becomes involved with each customer prior to startup to establish goals and to ensure a smooth transition.
Monthly audits with the customer assist in measuring the progress of our mutual goals.
Satisfied Customer
Area Manager
On-Site Manager
Industrial Engineering
Human Resources
Operations Manager
Executive VP
Safety Program for a Safe Work EnvironmentSafety Program for a Safe Work Environment
Managed by Skilled Professionals
Ensures Development, Training & Compliance of our Associates
Partnered in Training with Liberty Mutual Insurance Company
Pre-Startup Safety Evaluations
Post Startup Safety Audits
Hazard Assessments
Individual Job Safety Analyses
Safety Manual
Safety Performance
Goals
Monthly Associate
Safety Meetings
Site Specific Safety
Program Audit
MULTI-FACETED APPROACH
Our Quality Assurance Program Our Quality Assurance Program Consists of:Consists of:
Established Goals
Pro-Active Management
Engineered Job
Schedules
Monthly Quality Audits
Daily & Weekly
Inspections
Customer Feedback
Employee RetentionEmployee Retention
Attendance Awards Employee of theMonth
Letters ofAchievement Bi-Weekly Paycheck Cross Training
Incentives
Holidays Vacation Insurance (Life,Health, Dental) Funeral Pay 401(k) for Account
Managers
Benefits
Employee BenefitsEmployee Benefits
Paid Holidays (5)
Paid Vacation (One Week)
401(K) for Project Managers
Health Insurance *
Dental Insurance *
Disability Insurance *
Life Insurance *
Funeral Pay
*Blue Cross/Blue Shield
Co-Pay
Paid Holidays (5)
Paid Vacation (One Week)
Health Insurance (Optional) *
Dental Insurance (Optional)*
Disability Insurance (Optional)*
Life Insurance (Optional) *
Funeral Pay
*Benefits in a Card*Low Cost*Optional
Hourly AssociatesSalaried Associates(Account Mgr., Supervisors)
Job Coverage SampleJob Coverage Sample
Transition ScheduleTransition Schedule
The IH Services’
transition term
begins 30 days prior to startup.
The Vice President of Operations,
Operations Manager, District
Manager, Account Manager,
Industrial Engineer and Human
Resources Manager comprise our
team to establish goals, design
the Job Schedules, and assess our
readiness to ensure a smooth
transition.
Client PartnershipsClient Partnerships
CHARLESTONINTERNATIONAL
AIRPORT
Crown Cork & Seal
Danaher Tool Group
Eastalco Aluminum Co. Emergency One
Welding & Cutting Products
Entertainment Distribution Company
Gerber Childrenswear
GranitevilleSpecialtyFabrics
GreenvilleCounty
Buildings
Grove Worldwide
HONDA POWER EQUIPMENT
SWEPSONVILLE, NC
Reliable Sprinkler Robert Bosch Tool Corp.
Healthcare System
Teledyne Electronics The Hand Therapy Center Furniture
UCO Fabrics
Williamette Industries
William Carter Co.
Yokohama Tire
BSH Home Appliances
Client PartnershipsClient Partnerships
BUSINESS DEVELOPMENT MANAGERBUSINESS DEVELOPMENT MANAGER CONTACT INFORMATIONCONTACT INFORMATION
• SETH BRUCE• IH SERVICES, INC.• BUSINESS DEVELOPMENT MANAGER• 800-868-3777 (OFFICE)• 864-423-1646 (CELL)• [email protected]• www.IHServices.com