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The Wonder from Sweden:
Is IKEA’s success
sustainable?
Alyssa Joi D. Alamar
BA 190 - Strategic Management
University of the Philippines
Prof. Mita Angela M. Dimalanta
About IKEA
• Smaland, Sweden 1943
• Ingvar Kamprad (17 years old)• IKEA comes from initials of Ingvar Kamprad, I and K,
plus the 1st letters of Elmtaryd and Agunnaryd, which are
the names of the farm and village where he grew up.
1951 1954 1967 1981 1983 up to present
BUSINESS
IDEA
“to offer a wide
range of well-
designed, functional
home furnishing
products at prices so
low that as many
people as possible
will be able to afford
them”
The IKEA Concept:
The IKEA Product Range
Where the IKEA Concept comes
to life
You do your part.
We do our part.
Together we
save money.
Challenges faced by IKEA
External InternalIKEA’s decision to shift from an international
strategy toward a global standardizationstrategy
Discretion with regards to strategicdecisions lies on one person
Transition to new management
The company is privately held
Keeping costs low
- Standardized products
- Issue on wood
- Finding suppliers
Availability of new sources of supply tosupport more store openings
Bottleneck supply chain that led toslowed annual growth
Consumers becoming more sensitive tothe issue of deforestation
Competitor’s awareness of IKEA’ssuccess
Cultural differences across IKEA’smarkets
Walmart entered a period of difficulties after SamWalton stepped down. Do you anticipate IKEA havingthe same leadership challenge? Why or why not?
Did it surprise you to learn that both a developedcountry (US) and also emerging economies (i.e.,China and Russia) are the fastest growinginternational markets for IKEA? Does this fact poseany challenges in the way IKEA ought to competeacross the globe?
What can IKEA do to continue to drive growth
globally, especially given its strategic intent to
double annual store openings?
• E-commerce
• IKEA Café and Restaurants
• IKEA Click and Collect Stores worldwide
• Expanding the product line (high end product line, crockery products, interior
designing)
• Continuous product development
o Adapt country-based designs
o Collaborate with local artists
o Product customization by customers
Assume you are hired to consult IKEA on corporate social
responsibility. Which areas would you recommend the
company be most sensitive to, and how should these be
addressed to?
1. Environment
2. Workers
3. Suppliers
IKEA Group at a glance FY2015
TOTAL SALES FY15 €31.9 BILLIONTotal sales translated into Euro increased by 11.2% compared with FY14, to €31.9 billion.FY05: 14.9, FY14: 28.7, FY15: 31.9Billions of Euros
1.9 BILLION VISITS TO IKEA.COMIKEA.com had almost 1.9 billion visits during FY15, up 21% from FY14.
9,500 PRODUCTSThe IKEA range consists of approximately 9,500 products. Every year we renew our range, launching about 2,500 new products. We have 15 in-house designers and approximately 200 external designers via contracts.
IKEA GROUP HAS OPERATIONS IN 43 COUNTRIESAs of 31 August 2015, we had a total of 328 stores in 28 countries; 27 Trading Service Offices in 23 countries; 33 Distribution Centres and 15 Customer Distribution Centres in 17 countries; 43 IKEA Industry production units in 11 countries. In total, we have 978 suppliers, including external suppliers.
771 MILLION STORE VISITSIn FY15, IKEA Group store visits increased 7.7% over FY14.
978 SUPPLIERSIn FY15, the IKEA Group had 978 home furnishing suppliers in 50 countries.
155,000 CO-WORKERSEurope: 107,400, Americas: 20,000, Asia & Australia: 15,200, Russia: 12,400
213 MILLION CATALOGUES213 million catalogues printed in 32 languages.
328 IKEA GROUP STORESIn FY15, the IKEA Group opened 13 new stores in 9 countries. As of August 31, 2015, the IKEA Group had 328 stores in 28 countries.FY05: 196, FY14: 315, FY15: 328Number of IKEA Group stores
IKEA FOOD €1.6 BILLION YEARLY TURNOVERIKEA Food is comprised of the IKEA Restaurant, IKEA Bistro, IKEA Swedish Food Market and the IKEA co-worker restaurant.
References:
IKEA (2016). The Ikea Concept. Retrieved from Ikea:http://www.ikea.com/ms/en_ US/this-is-ikea/the-ikea-concept/index.html
IKEA (2016). Democratic Design. Retrieved from Ikea:http://www.ikea.com/ms/en_US/ this-is-ikea/democratic-design/index.html
IKEA (2016). People & Planet. Retrieved from Ikea:http://www.ikea.com/ms/en_US/this-is-ikea/people-and-planet/index.html
IKEA (2016). Key Figures. Retrieved from Ikea: http://www.ikea.com/gb/en/this-is-ikea/about-the-ikea-group/key-figures/
Rothaermel, F. (2015). Strategic Management. New York: McGraw-Hill Education.