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COMMUNICATING WITH DIFFICULT PATIENTS! Jennifer Suarez. Jhon Basto

Implementation

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Page 1: Implementation

COMMUNICATING WITH DIFFICULT PATIENTS!

Jennifer Suarez.Jhon Basto

Page 2: Implementation

CONTENT…

Introduction…

Equipment…

Preparation of equipment…

Implementation…

Page 3: Implementation

Introduction

Page 4: Implementation

Equipment…

Quiet environment Medical records

Page 5: Implementation

Preparation of equipmentBefore:

?

Page 6: Implementation

Later:

Page 7: Implementation

1. Greet

2. Introduce yourself

3. Express his feeling

4. Ask for clarification

5. Express Empathy

Implementation…

Page 8: Implementation

6. Acknowledge Feelings

7. Confirm Your Willingnees

8. Make Choices

9. Provide for Continuity

10. Expectations

11. Psychiatric Consultation

Page 9: Implementation

Thanks a lot!


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