Improve communication with your co workers

Improve Communication with Your Co-Workers

ANGELA’S BACKGROUND

23 years business experience

15 years experience Speaking and Training

11 years owned business consulting firm

Worked with over 40 industries

Spoken in 44 States, and Canada

Presentation by Angela Huffmon

Baby Boomers, born 1946 - 1964

Generation X, born 1965 - 1976

Generation Y (Millennials), born 1977 - 1991

MOTIVATING ALL GENERATIONS

Traditionalists, 5%

Generation X, 40%

Generation Y, 10%

Baby Boomers, 45%


Communicate with Baby Boomers (1946-1964)

Be conscience of your body language

Try to steer away from controlling language

Thoroughly answer their questions

Expect them to request further details

Allow them the opportunity to be creative

Give public recognition often


Communicate with Generation (1965-1976)

Prefer communication by email

Talk in short spurts to hold attention

Freely share information, keep them in the loop

Prefer informal meetings

Limit the number of formal meetings

Cut to the chase


Communicate with Generation Y (1977-1991)

Need to be challenged

Do not talk down to them

Prefer communication through email or text

Require regular feedback

Use humor, don’t take yourself too seriously


INDIVIDUAL EXERCISE –

PERSONALITY

TEST


LLike authorityTakes chargeDeterminedConfident

FirmEnterprisingCompetitive

Enjoys challengeProblem solver

OEnthusiasticTakes risksVisionaryMotivatorEnergetic

Very verbalPromoter

Enjoys popularitySpontaneous

GSensitive feelings

LoyalCalm, even keelNon-demanding

Avoids confrontationsEnjoys routine

Dislikes changePatient

Good listener

BAnalyticalAccurate

ConsistentControlledReserved

PredictablePractical

PerfectionistDetailed

Lion

Strengths Goal-oriented

Determined

Controlled

Influential

NegativesTyrannical

Domineering

Bossy

Hard-headed

The Lion likes to lead, and is a bottom-line thinker.


Otter

StrengthsImaginative

Visionary

Motivator

Spontaneous

NegativesUnrealistic

Time waster

Unable to finish

Con artist

The Otter enjoys asking questions and brainstorming.


Golden Retriever

StrengthsSocial

People oriented

Great listeners

Loyal

NegativesTalks too much

Unassertive

Indecisive

Too personal

The Golden Retriever enjoys lots of involvement with people.


Beaver

StrengthsDetailed

Accurate

Organized

Methodical

NegativesObsessive

Perfectionist

Compulsively neat

Visionless

The Beaver has a strong attention to detail.


VERBAL COMMUNICATION

Give clear direction

Share pertinent information

Empower employees to make decisions

Value your employees opinions and feedback

Be mindful of body language

Use active listening skills


Body Language

NON-VERBAL COMMUNICATION


Active Listening

Pretend Listener

Selective Listener

Attentive Listener

Interactive Listener

Empathetic Listener

COMMUNICATING ALSO MEANS LISTENING


PLEASE VISIT WEBSITE FOR MORE INFORMATION

www.angelahuffmon.biz

Facebook.com/angela.huffmon

Twitter.com/angelahuffmon

Phone: (310) 346-0645

Watch mini-trainings on YouTube

www.youtube.com/1496angela


http://www.angelahuffmon.biz/

Business

Improve communication with your co workers