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INTERNATIONAL HR- CHINA & RUSSIA
SUBMITTED BY:
SHUBHAM SINGHAL
80303120053
NMIMS HYDERABAD
CHINA
Chinese Business Culture and Protocol
Chinese Communication Styles
Individualistic vs. collective values
Chinese communication strategies
Role of hierarchy in relationships
Cultural behavioral and emotional values
Ingroup vs. outgroup interactions and interpersonal relationships
Guanxi (relationships & network building)
Mianzi (face)
Individualistic vs. Collective Values
Self is relational
Individual is not as important as the role you play in the larger group
Individual cannot be separated from the obligation of others
Reciprocity
Implications
Chinese are often reluctant to make a decision that does not reflect the rest of their group (in public).
Interpersonal transactions are situated in relationships rather than in individual persons.
Managers need to meet with team members independently to understand the level of support for an policy or program.
Chinese Communication Strategies
Four aspects of Chinese communication strategies
Non confrontation
Compliance
Provisional responses
Using intermediaries
Role and Hierarchy
Confucian model, the role determines the behavior
Respect
Introductions
Meetings and banquets
Implications
Respect the hierarchy: junior to junior, senior to senior
Learn about the Chinese partners and their backgrounds (business cards can be deceiving)
Consider who you are sending to do business, establish their credentials
Chinese Culture/ Etiquette
Introductions
Chinese prefer to be introduced formally
When your are introduced standup and say your name
Greetings
Handshakes
Business cards
Meetings
Arrive on time; begin with small talk
Principle members are seated and others follow by rank
Dialogue is a structured series of speeches; not usually a free
discussion
Follow-up points are summarized for later discussions
Non-Verbal Communication
Nod; look briefly into the eyes
Close personal space among members of the same gender
Point with open hand rather than the index finger
Avoid pointing your foot at another person by crossing your legs
Legal Framework
• Key elements of Labor Contract Law• Labor Unions• Everyone is a sole proprietor• Labor relations
Labor Law
Labor Unions
All-China Federation of Trade Union
Collective Bargaining
Working Conditions
Everyone is a sole proprietor
Entrepreneur Spirit
Small Retailers
Professionals
“Study and work hard, because someone in China wants your job.“
Gregory P. Smith
RUSSIA
Factors that influenced Russian mentality
Complicated history Tatar dominion, then dukes came to power, then Tsar empire, then Revolution and the Soviet power, and finally modern capitalism and globalization
Huge territories Russia occupies 1/6 part of the Earth’s territory
Geographical locationRussia is located between Europe and Asia
Mix of BUSINESS cultures
What is a Russian business culture of the 21st century like?
It is a mix of European and Asian business culture, but with a Russian flavor.
Today in Russia there are more and more people who think and do their business the same way as Europeans. They have European education, know one or several foreign languages etc.
Unusual features of Russian business culture
1. Attitude towards women
The Asian trait of our mentality is reflected in the business relations between men and women. The approach to women is more Asian than Western and feministic.
Unusual features of Russian business culture
2. First contacts Sometimes Russians are a bit cold with people that they don’t know well.
So you will have to break the ice with them and show that you are a reliable person. And after that they actually become very nice and kind people!
Unusual features of Russian business culture
3. Gifts-giving practice
Russians like to give and receive presents, even in the business practice.
Unusual features of Russian business culture
4. Cultural part of negotiations and Russian hospitality
Russians are very hospitable.
Russians like to treat their guests and spend time sitting at the table with food and drinks, and saying toasts.
Structure and hierarchy in Russian companies
The hierarchical structure in Russian business practices means that the decision makers higher up have authority over their subordinates. However, the nature of the collective good often encourages a flexible and democratic work ethos.
Showing respect for seniority and recognizing the hierarchical structure is vital for establishing and maintaining strong business relationships.
Working relationships in Russia
Personal and informal contact is a central part in doing business in Russia.
Physical contact during business meetings (a simple hand on the arm or even embracing) is a positive sign. The notion of social space is close in Russia.
In situations of conflict - to avoid taking an official stance and remember that Russians are 'people orientated' and will respond to a more personal approach.
Russian employment law
Compliance with local employment and immigration laws remains an area of
increasing interest to Russian regulatory authorities and, consequently, for
companies operating in Russia. International players shall pay more
attention to the employment and immigration aspects of their local
operations.
The Labour Code
The central piece of Russian employment legislation is the Labour Code of the Russian Federation (the “Labour Code” or “Code”). It was initially adopted on 30 December 2001 replacing the old Soviet Code of 1971 and has been amended several times since then. The last substantial amendments to the Labour Code were introduced on 30 June 2006 and came into effect on 6 October 2006.
One of the basic rules of the Code is found in Article 9. It provides that any provision in an employment agreement that worsens the position of an employee by comparison with his/her position under the Labour Code will be invalid and the provisions of the Labour Code will prevail. The Code contains minimum guarantees and protections for employees that are mandatory and from which parties are not permitted to depart. As a result, the position of employees in Russia is quite strong as compared with the position of employers. In this sense, the new legislation does not represent a departure from the historically employee-friendly approach.
Employment orders
It is a legislative requirement for employers to issue an internal order (prikaz) each time an employee is hired, granted a new position, granted a vacation, paid a bonus, disciplined or dismissed, and in certain other cases.
Managing these administrative duties represents the bulk of time spent by any human resources department in Russia.
Working hours
A normal working week cannot exceed 40 hours irrespective of a five- or six-day week. Any additional time worked is classified as overtime, which employers may request only in circumstances expressly specified by the Labour Code.
Overtime work must be paid:
(i) for the first two hours of work – at a rate of 150% of the regular hourly rate;
(ii) for subsequent hours – at a rate of 200% of the regular hourly rate.
Breaks in work, days off and publicholidays
The Labour Code provides that an employee must be given a break for rest and meals during the working
day. Such break time is not included in the working time and must not be less than 30 minutes or greater
than two hours.
All employees must be provided with days off (two days off for a five-day week, and, one day off for a six-
day week). The length of days off (time off between working days) may not be less than 42 hours.
There are currently eight official paid public holidays in Russia, which give employees 12 days off. These days
are: 1-5 and 7 January, 23 February, 8 March, 1 and 9 May, 12 June and 4 November. If a holiday falls on a
weekend, the next business day after the public holiday day will be a paid day off. Employees’ salaries are
not affected as a result of such holidays.
THANKS!