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Great tool for performance monitoring and management.
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Java Application Performance ManagementJENNIFER 4.5
JenniferSoft Inc.
2011.04.20
Why Application Performance Management?
In a Service-based approach of IT management, Application = Service
APM, Who Needs It Anyway?
Is Application Performance effecting Bottom Line of your organization?
An average medium size companies lose approx. $1,000,000 of their annual revenue due to system downtime or performance problem. - Infonetics Research
Characteristic of Java Web System
Database
Web Browser
Java Application Server
Loss of transparency in application (Black-Box)
Increased complexity of business
Increase is user and user variables
Increased system’s influence over business
Application Performance Management Needed
APM Solution JENNIFER
Business changes frequently
Application are getting more larger
JENNIFER is like a X-Ray or MRI Machine for Application
Application is like a Black Box.
What is going on Inside??
Transparency into Application
JENNIFER
• Real-Time IT Service Monitoring
• Performance Problem Resolution
• End-to-End Monitoring
• Application Tuning
APM Solution JENNIFER
Java App. Server
L4 IDS WEBFirewall
TUXEDOTMAX
Oracle, SybaseDB2, Etc..,
Internet
is watching the Application & Java Application Server
JENNIFER Position
NMS, SMS, Web-Log Analyzer, DB Monitoring
JENNIFER Agent Supported Platform
JENNIFER supports most of the OS, JAVA (Sun, IBM, BEA, etc…) , and Java Application Server
commonly found in current IT environments.
Operating System (OS) Java Application Server (Java Application Server)
• AIX 4.3.3, 5.x 32bit, 64bit
• HP-UX 11.x 32bit, 64bit, Itanium 64bit
• Sun Solaris 2.8, 2.9, 10 32bit, 64bit, x86
• Intel Linux 32bit, Redhat Itanium 64bit
• Compaq Tru64 UNIX OSF1
• Microsoft Windows 2000, XP, 2003, Vista
• IBM iSeries(AS400) for WebSphere
• IBM z/OS for WebSphere, zLinux
• BEA WebLogic 5.1, 6.x, 8.x, 9.x, 10.x, 11.x
• IBM WebSphere Application Server3.5, 4.x, 5.x, 6.x
• Tmaxsoft JEUS 3.x, 4.x , 5.x, 6.x
• Oracle Application Server 9iAS, 10gAS, OC4J, ERP
• SUN Application Server 7.x, 8.x,9.x
• Fujitsu Interstage 5.x, 6.x, 7.x
• Hitachi Cosminexus 7
• Sybase EAServer 4.x, 5.x
• Macromedia JRun 4.x
• Apache Jakarta Tomcat 3.x, 4.x, 5.x,6.x
• Caucho Technology Resin 2.x, 3.x
• RedHat JBoss Application Server 3.x, 4.x
• Apache Jserv
• GlassFish
JENNIFER Agent Supported Platform (.NET)
JENNIFER supports Many Windows Servers commonly used by Today’s IT environments.
Microsoft .NET Server (IIS) Operating System
IIS 6.0, 7.0, 7.5 Windows 2003 Server 32bit, 64bit, Windows 7
Supported Database Supported .NET Framework
System.Data.SqlClient
System.Data.Odbc
Oracle.DataAccess.Client
.NET 2.0, 3.0, 3.5
JENNIFER’s Main Features
Dashboard
Monitoring Active Services to detect performance problems and
get the detailed info of detected problem in less than 3-clicks
Active Service Monitoring
Intuitive GUI and easy-to-see dashboard allows the users to see system performance at a glance.
X-View monitors response time of service transactions
individually and display it in a scatter graph.
Transaction based profiling and X-View
JENNIFER Dashboard
• Fast recognition of performance problems
• See user, service, and resource data in one glance
• Simultaneously monitor multiple Java processes
• True Real-Time Monitoring
Dashboard
• All symptoms of resource related performance problem is presented in increase in active service.
• JENNIFER updates active service count every 1 second.
• User can see the detailed information of active services upon request even if the service is not yet finished.
Active service monitoring
Active Service Monitoring
What services are queued?
Just Click
Active Service Monitoring
Instance IdInstance Id
Service Call Time
Service Call Time
Thread IdThread Id Service Name
Service Name
Fetch CountFetch Count
Client IPClient IP
Response TimeResponse TimeStatusStatus
SQL CountSQL Count
Detail information for a active service
Active Service Monitoring
Select a transaction
Click!
Service NameService Name
Active ProfileActive Profile
Active StackActive Stack
Client IPClient IP
Last exec SQLLast exec SQL
Transaction Trace and X-View
• Profiling data is collected for individual transaction.
• Select a transaction requiring analysis to see its performance and profile.
• Performance and profile is displayed immediately after a transaction is finished.
• Profile not only shows method-level response time but also show CPU time, SQL text, parameters & execute time, FILE/SOCKET open, and TP-CALL.
Transaction Trace & X-View
Response Time Scatter Graph
Transaction End Time
Tra
nsa
ctio
n
Res
po
nse
T
ime
Error Transactions (red)
Error Transactions (red)
Normal Transactions
Normal Transactions
High Response Time – Tune It!High Response Time – Tune It!
X-View
Transaction Trace & X-View
Need AnalysisNeed Analysis
Review Transaction Profile
Transaction Trace & X-View
Focus-in on the abnormal transactions!
Click & Drag Click & Drag
Click
Transaction Summary & Profile
Transaction Trace & X-View
• Transaction Performance Summary• Service Name• Client IP• SQL Time, TX Time, Fetch Time, CPU Time• Response Time
• JDBC Resource Usage• Connection Open / Close• Set Auto Commit / Commit / Rollback• Statement / PreparedStatement / CallableStatment Class• SQL and SQL Parameters
• External Service Call(ex TP-CALL)• Method Response Time• Method Parameter/Return• File / Socket Open• New thread init• Current thread Name
And Many More…
• Excess overhead which impacts performance?
• Easy deployment? Easy to use?
• Fast Analysis of performance problem?
• Easy root-cause discovery?
For JENNIFER, Yes!
Things to consider for production APM…
What Can JENNIFER Do?
JENNIFER’s Key Benefits
Ensure that Application performance supports business goals 1) Minimize performance issues slipping into production, there by Minimize Total System
Downtime2) Isolate and Resolve performance issues in live applications before they impact end-use
rs3) Reduce Mean-Time-To-Repair of production application issues by 90%, to bring them
back online quickly
Easily integrate external system data and generate reports1) Collects and store application performance and business data, for trend analysis &
performance reporting2) Integrate data from external system easily, using JENNIFER’s API’s and Independent
Agent
Easy to deploy, Minimal overhead1) Easily install and configure JENNIFER without advanced knowledge of application
architecture2) Proactively monitor and gather profiling data with minimal overhead (3~5%),
Dynamically change profiling level without restarting app or server
Customer support for JENNIFER product Installation is provided by JenniferSoft in following steps
- Pre-installation Consultation – A brief consultation with customer to find out information about system
environment and Customer’s monitoring requirement.
- Schedule an Installation Session via Remote Connect – Book a time slot with JenniferSoft professional
service team to receive professional installation service. If installation is not finished in One day, customer can
schedule additional installation service with JenniferSoft Support Staff.
* If customer is considering using JENNIFER to monitor large system, onsite visit by JenniferSoft support
engineer may be considered. For customer’s who want to install JENNIFER on their own time and leisure, we
provide installation package with step-by-step installation guide and user manual.
* Customer can also take advantage of our online resource such as Support FAQ and Support Q&A to easily
find answers to support questions and commonly asked our customers in the past.
JenniferSoft Remote Connect - http://www.jennifersoft.com/docs/apm-jennifer-support-remote-connect.html
JenniferSoft Support FAQ - http://www.jennifersoft.com/forum/apm-jennifer-support-faqs/1/list.html
JenniferSoft Support Q&A - http://www.jennifersoft.com/forum/apm-jennifer-support-qa/1/list.html21
JenniferSoft Product Installation Support
JenniferSoft′s Worldwide Customers
Once JENNIFER has been successfully installed, the first line of contact for technical questions and
enquiry will be performed by JENNIFER reselling partner's technical support team, who will rely
inquiry/request to JenniferSoft global technical support team and work with them to deliver proper
solutions to customer.
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JenniferSoft Post-installation Technical Support
JENNIFER JENNIFER Reselling Partner’sReselling Partner’s
Technical Support TeamTechnical Support Team
JenniferSoftTechnical Support Team
Customer
JenniferSoft Global Technical Support Team
Hours of Operation: 9am~10pm KST ( 2am ~ 3pm CEST)
Method of Contact: email, Google/Skype messenger, Telephone
Global Technical Support Manager: Justin Kim
•During hour of operation, initial response time to inquiry will be 1 hour.
JENNIFER Free Trial Offering
Try JENNIFER Today !!
Request JENNIFERTrial Offering
Performance Consultation
JENNIFER TrialInstallation
JENNIFER Monitoring &
Performance Analysis
Summary Report&
Recommendation
1
3
2
5
4
JENNIFER Free Trial
• US Location : 360 Fairview Way
Milpitas CA, 95035
• US Office Phone : +1-408-946-5508
Fax : +1-408-946-5509
• Sales Inquiry: [email protected]
Jason Hong, Business Development Manager
• Partnership Inquiry: [email protected]
Jason Hong: +1-408-464-8321
Andy Lee: +1-408-946=5508
Contact Information
• Back Up Side
Back-Up SlideBack-Up Slide
JENNIFER Server / Client Requirement
JENNIFER requires following H/W and S/W specification for proper operation.
JENNIFER Server JENNIFER Client
• Platform – Not affected by OS
• System requirement may vary depending on the
quantify of Agent and data collected from the target
system (Agent Data, JENNIFER DB, etc…)
- Number of Agents and TPS monitored by JENNIFER
Server (50 Agents or 500 TPS)
- ex. 1 – 200 or more Agents
- ex. 2 – 20 or more Agents, 500 TPS or more
* Hardware, Application Size (APPLS, SQLS) may also
have effect.
• OS - Windows XP, Vista
• Web Browser – Firefox 3.x, MS IE 6.0/7.0/8.0
• MS IE 6.x will not be supported on JENNIFER 4.1 and
above.
• Java Applet Plug-in - JDK 1.6.0_10 and above.
(JENNIFER Structure Diagram)
JENNIFER is composed of three parts: JENNIFER Agent, JENNIFER Server, and JENNIFER Client.
UDP
TCP
UDP
TCP
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JENNIFER Structure
What’s Next? – Competition
Full Packaged Solutions
CA Wily & Dynatrace
Strength
• Solution provides end-to-end monitoring platform with many available metrics and customizable displays.
• Total solution provider with impressive line-up of other solutions. (product bundling)• Strong sales and marketing power back by large capital.
Weakness
• Extensive pre-sales research and consulting is necessary before solution can be properly deployed in customer site.
• Solution requires significant time and engineering resource to be installed and configured in customer environment.
• Solution comes with high price tag• Solution is heavy and often unsuitable for production environment
What’s Next? – Competition
Point Solution
New Relic RPM, AppDynamics
Strength
• Easy Installation (SaaS model or under 3 minute installation)• Support for Cloud Environment, covering Java, .NET, PHP, Rails etc…• Low cost and easy to use.
Weakness
• Real-time monitoring is not supported (Data at 1 min interval).• Limited monitoring and diagnostic capabilities.• Dashboard is not customizable.• Limited engineering support
