Józef Kącki - What a manager has to do with President?

1 PAGENovember 8-9. 2016Radisson Park Inn, Krakow

Modern PowerPoint Presentation

PRESENTED BY - Józef KąckiWhat a manager has to do with President?


Why am I here?


The challenge for managers

30% - 50%50%


Is it possible to act differently?


Engagement report May 2016

Summary of engagement

Company average

8.9 /10

INDUSTRY AVERAGE

7.6

eNPS

64

“How likely are you to recommend working at Kontakt.io to a friend, given they're suitable for the job?”

90% participation (66 / 73)By asking employees questions on a scale from 0 – 10, promoters and detractors are identified as follows:

Score Status

9-10

7-8

0-6

Promoter

Passive

Detractor


How to achieve it?







Clear rules

Principles

Introduction – clarifying the situation

Values

Looking towards the future

Expectations

Positive and negative attitudes


NEW YORK$126,942

Coherence of the manager, team and organization

Ability to identify

Importance

Clarity

Clear rules – what else?


NEW YORK$126,942

An exampleIt is a great pleasure and honour for me to be able to work with you in a new role. I know most of you very well, and I hope that I will get to know the others better in the next few weeks.Until recently, I was your colleague, however, the situation has changed and now I have other duties – I have become your manager. This new function demands a change in the style of work from me. I would like you to remember that, despite the change in position, I am still the same person and any possible changes in my behaviour are not because I have become conceited or am trying to be superior.As most of you know, the most important things for me are mutual respect, honesty and open communication. I hope that we will all follow these same principles. My goal is for us to be one of the three best sales teams in our company. Without your experience and support, this will not be possible. In particular, I am counting on the support of those of you with the most experience in our company.I also want to mention the behaviour and attitudes that I will not tolerate, which include: lying, providing incorrect information in sales reports and the unwillingness to help others. At the same time, I will recognise engagement and integrity in the realisation of our sales plans.To sum up, our aim is to become one of the three best sales teams. We are driven by openness and respect. I will not tolerate lies and the unwillingness to help others. Is that clear? Do you have any questions?


Clear rules

Principles

Introduction – clarifying the situation

Values

Looking towards the future

Expectations

Positive and negative attitudes


MISSION

Why does your company / group / department exist?


VALUES• They decide how to proceed

• They help to understand what is important

• Thanks to them you know who you are

• They distinguish you from the competition?


BEHAVIOR • methods of operation

• common procedure


BEHAVIOR


BEHAVIOR


Tell me……what you want to play with me?


Why ?



THANK YOU!

EMAIL: [email protected]

JÓZEF KĄCKIFounder

Leaders Island

@Leaders_Island

www.linkedin.com/company/leaders-island

https://twitter.com/Leaders_Island

Business

Józef Kącki - What a manager has to do with President?