52
The Mobile Goldrush Why mobile is now the biggest opportunity. And how to create mobile websites that dominate your market. Dr Karl Blanks, Conversion Rate Experts (conversion-rate-experts.com)

KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Embed Size (px)

Citation preview

Page 1: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

TheMobileGoldrushWhy mobile is now the biggest opportunity.And how to create mobile websites that dominate your market.

Dr Karl Blanks, Conversion Rate Experts (conversion-rate-experts.com)

Page 2: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

What you'll get from this presentation

How we helped grow a company by 470%—by optimizing for mobile

Why mobile visitors aren’t just desktop visitors on a smaller screen

The best tools for mobile CRO

Page 3: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

How I knowthe following techniques

will work for your business

Page 4: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 5: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 6: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

We have designed pages for more top-500 websites than any other company…

Page 7: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

This will work for your business

80+ different verticals

Thousands of experiments

Measurably grown hundreds of businesses

Generated billions in revenue

Clients in 9 languages in 23 countries

Page 8: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Mobile is the newinternet ecosystem

Page 9: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Thirty years of the PC

Page 10: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Mobile is taking over5 times faster growth

Page 11: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Over a third of Black Friday sales

Page 12: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Mobile doesn’t just mean“smaller screen”

Page 13: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Some people are“mobile people”

Page 14: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 15: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Some mobile visitorsare “desktop people”

in mobile mode

Page 16: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 17: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 18: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 19: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 20: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Mobile usersface challenges

Page 21: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 22: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 23: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 24: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 25: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Mobile is harder

Page 26: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

…which makes mobile a huge opportunity

The mobile traffic is fine; it’s the mobile websites that don’t convert

Companies are ignoring mobile traffic because it doesn’t convert

There will be winners and losers

Page 27: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

How we helpedgrow a company by 470%

in a year

Page 28: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 29: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 30: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Understandingyour (mobile) visitors(particularly the non-converting ones)

Page 31: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Understandingyour (mobile) visitors(particularly the non-converting ones)

Page 32: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 33: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 34: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Psychogram: Forming the “mental shopping list”

Page 35: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Psychogram: Forming the “mental shopping list”

Amplifyand makeprominent

Removeandcounter

Page 36: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Psychogram: Forming the “mental shopping list”

“What were the main reasons you chose this service?”

“Why did youvisit the site?”

“Where did you first hear about us?”

“What’s stopping you from proceeding?”

Amplifyand makeprominent

Removeandcounter

Page 37: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 38: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Surveyed mobile visitors (Qualaroo, Hotjar)

Page 39: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Surveyed existing customers(Google Forms, Survey Monkey, SurveyGizmo)

Page 40: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

On-page analytics and heatmaps(Crazy Egg, Hotjar, ClickTale)

Page 41: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Usability testing (yourself, UserTesting, LookBack)

Page 42: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Following the customer journey

Page 43: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Method marketing

Page 44: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Some of the experimentswe designed

Page 45: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

We've tested over 100 different Facebook ads

Page 46: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Reduced the average cost of a site visit by 33%

Copy

Image

Call to actionURL

(optional)

Description

Headline

Page 47: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

We redesigned landing pages (InVision, Verify)

Page 48: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

78% increase in customers (Optimizely)

Page 49: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Combined they generated 191% more customers

+

Page 50: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET
Page 51: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Carried out direct mail A/B-testing (11% increase)

Page 52: KARL BLANKS - THE MOBILE GOLDRUSH: WHY MOBILE IS NOW THE BIGGEST OPPORTUNITY. AND HOW TO CREATE MOBILE WEBSITES THAT DOMINATE YOUR MARKET

Get free access to the same information that’s read by companies like Apple, Amazon, Facebook, Dropbox and Google.

conversion-rate-experts.com/learning-zone