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#KMAUS10 – Day One – July 21 2010
KMAustralia7:28am via Tweetie for Mac
RT @RalfLippold: RT @marigo: RT @kdelarue: Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it. #kmaus10
Debategraph5:16am via web
RT @roanyong: How about making the reason to collaborate lucid? http://bit.ly/aL3DpL RT @DeltaKnowledge 3 ways to encourage collaboration. #kmaus10
RalfLippold4:42am via Tweetie for Mac
RT @marigo: RT @kdelarue: Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it. #kmaus10
roanyong1:53am via web
How about making the reason to collaborate lucid?http://bit.ly/aL3DpL RT @DeltaKnowledge 3 ways to encourage collaboration. #kmaus10
roanyong1:48am via web
If the situation is novel, how can km helps decision making? @Metaphorage: Neale -> good KM increases the quality of decisions. #kmaus10
ithorpe12:59am via TweetDeck
RT @gaurisalokhe: RT @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden
ewenlb12:57am via Echofon
RT: @gaurisalokhe @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden It's time we rub this one in!
gaurisalokhe12:40am via TweetDeck
:) Not sure either works.. RT @hwakelam: RT @gmountain:#kmaus10 Forced Blogging - FLOGGING
gaurisalokhe12:39am via TweetDeck
RT @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden
gaurisalokhe12:37am via TweetDeck
RT @metaphorage: David Neale #KMaus10 good KM increases the quality of decisions and reduces cost & risk, especially in large projects.
suzieisJul 21, 11:51pm via web
@lukegrange oh no, went dark today and missed your #kmaus10tip .. Look forward to hearing gems from the master :)
DeltaKnowledgeJul 21, 11:23pm via TweetDeck
Out and about with KMers after day 1 at #KMAus10 (via @corza)http://tweetphoto.com/33983463 < thanks for a great night all!!
DeltaKnowledgeJul 21, 11:19pm via TweetDeck
RT @KerrieAnne: Tweets from #KMAUS10 Day One July 2010.pdf - http://ht.ly/2erCj - the should help Jerry @Metaphorage
KerrieAnneJul 21, 11:04pm via HootSuite
Tweets from #KMAUS10 Day One July 2010.pdf - http://ht.ly/2erCj (maybe a few missing) - so much to read over the next week ! thanks guys
lukegrangeJul 21, 10:57pm via TweetDeck
MmmMm not too sure :-s more smart me thinks RT @DaveyMelb: Semantic web or smart use of data? #kmaus10
lukegrangeJul 21, 10:55pm via TweetDeck
@miladyred super to meet face to face after so long online#kmaus10
lukegrange10:52pm via Twitterrific
@michellelamb http://bit.ly/physicaltwitter andhttp://bit.ly/aKid1BPhysicalTwitterConf please pass on to others who played at #KMaus10
lukegrange10:42pm via Twitterrific
@LexBartlett @DaveyMelb @neridahart @jacki_johnson@marigo @nimmypal @ thank you all for following me at#kmaus10 and RT'ing
lukegrange10:38pm via Twitterrific
RT @nimmypal @elsua :-) You guys are great. KM the good, the bad and the darn right ugly nomenclature ridden prophetic art#kmaus10
elsua9:01pm via Nambu
♺ @nimmypal @lukegrange: Good KM reduces the risk of poor decisions #kmaus10 / Too bad we left behind 'good' a long while ago ;)
elsua8:59pm via Nambu
♺ @kdelarue Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it.#kmaus10 / Not only'em
elsua8:54pm via Nambu
Enjoying quite a bit the lovely live tweeting coming from#kmaus10 while getting started w/ the day over a cup of coffee; priceless! :)
lukegrange8:51pm via Twitterrific
Discussing #kevinscampervan with other #kmaus10 delegates
awmitchell7:45pm via Dabr
@michellelamb @helmitch I'd still rather be at #kmaus10
helmitch7:36pm via Mobile Web
@awmitchell that's actually good because some of us here at#kmaus10 can't watch #masterchef tonight ;-)
corza7:28pm via TweetDeck
Out and about with KMers after day 1 at #KMAus10http://tweetphoto.com/33983463
AutumnP707:09pm via web
RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10 via @zaana
boffin666:36pm via Twitterrific
RT @awmitchell A big thank you to everyone tweeting from#kmaus10. It's very nice to be able to participate vicariously. Seconded!
ArkKMUK6:14pm via web
Check out the great feed that's coming out of #kmaus10 (KM Australia 2010)
p0lygl0tt5:48pm via Twitter for iPhone
Was surrounded by iPads, iPhones and netbooks today at#kmaus10. ¡Hasta mañana!
hwakelam5:19pm via TweetDeck
LOVE the concept of reverse brainstorming #kmaus10 - brainstorm all the reasons it won't work to find out how it will!
awmitchell5:19pm via web
A big thank you to everyone tweeting from #kmaus10. It's very nice to be able to participate vicariously.
miladyred5:13pm via Seesmic Web
and with that, it's drinks on day one #kmaus10
miladyred5:12pm via Seesmic Web
YES! Trust people RT @DeltaKnowledge: 3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation #kmaus10
DeltaKnowledge5:11pm via TweetDeck
3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation #kmaus10
DeltaKnowledge5:10pm via TweetDeck
3 way to encourage collaboration: 2) Shared group objectives & reward group achievements #kmaus10
DeltaKnowledge5:09pm via TweetDeck
3 way to encourage collaboration: 1) provide breakout spaces and permission to use them #kmaus10
meretajma5:08pm via web
Home strait for day one of #KMAus10. Laughter, passion & great ideas being generated. Networking drinks should help keep ideas flowing...
Heyshash5:08pm via web
RT @Metaphorage Hoffman (Glentworth) #KMaus10 ~at the moment a risk becomes an incident, pple go 2 pple not to databases(eg Gulf oil spill).
jessicacarlin5:07pm via Mobile Web
Thanks to david for that brilliant forced blogging ie "flogging" idea :-D #kmaus10
miladyred5:07pm via Seesmic Web
Disturbing levels of practical positive solutions at 5pm. Great work guys #kmaus10
meretajma5:02pm via web
RT @GMountain #kmaus10 Forced Blogging - FLOGGING
KMeducation5:01pm via Seesmic Web
RT @miladyred: great energy being generated from reverse brainstorming session #kmaus10
LexBartlett4:52pm via UberTwitter
RT @p0lygl0tt: #kmaus10 if you want to make sure KM is dysfunctional, put IT in charge!
gmountain4:50pm via TweetDeck
#kmaus10 Reverse brainstorming session. Funny if it wasn't true.
DeltaKnowledge4:49pm via TweetDeck
Awesome reverse brainstorming session on how to destroy collaboration in your org #kmaus10
KMeducation4:48pm via Twitter for iPhone
RT @metaphorage: David Neale #KMaus10 web 3.0 drawing facts from text and summarizes into a wiki with links back to source, auto updates with source change.
p0lygl0tt4:48pm via Twitter for iPhone
#kmaus10 if you want to make sure KM is dysfunctional, put IT in charge!
hwakelam4:47pm via TweetDeck
RT @gmountain: #kmaus10 Forced Blogging - FLOGGING
KMeducation4:47pm via UberTwitter
RT @KMAustralia: RT @DaveyMelb: Semantic web or smart use of data? #kmaus10
gmountain4:46pm via TweetDeck
#kmaus10 Forced Blogging - FLOGGING
miladyred4:45pm via Seesmic Web
great energy being generated from reverse brainstorming session #kmaus10
markjburnard4:35pm via TweetDeck
OK, now we are thinking originally :) #kmaus10
LexBartlett4:31pm via UberTwitter
RT @meretajma: developing a communal library of analysis- Moxy Knowledge Management #KMAus10
rsamii4:29pm via Twitterrific
RT @lukegrange: Good KM reduces the risk of poor decisions#kmaus10
kdelarue4:29pm via dabr
@corza Is this a promise or a threat? :-) @miladyred @zaana#kmaus10
p0lygl0tt4:29pm via Twitter for iPhone
#kmaus10 'Tolerated failures imprints learning better than success' -Snowden
markjburnard4:28pm via TweetDeck
"reverse brainstorming" - brainstorm how to make something fail, to get insight into how to make it succeed. #kmaus10
miladyred4:28pm via Seesmic Web
@corza @michellelamb back to get the audience interacting with a reverse brainstorm session #kmaus10
meretajma4:27pm via web
Twitter gets a gong in the final interactive session of the day-reverse brainstorming with @corza and @michellelamb#KMAus10
meretajma4:20pm via web
developing a communal library of analysis- Moxy Knowledge Management #KMAus10
metaphorage4:19pm via Twitter for iPhone
Traceability of data through links provides a means to validate evidence for decisions #KMaus10 David Neale
KMAustralia4:18pm via UberTwitter
RT @DaveyMelb: Semantic web or smart use of data? #kmaus10
kdelarue4:16pm via dabr
In your Ark Group bag at #kmaus10 you'll find a flyer for the NSW KM Forum. Read the bottom line. (Did @engin_eer come up with this?)
DaveyMelbLocale 4:16pm via TweetDeck
Semantic web or smart use of data? #kmaus10
markjburnard4:15pm via TweetDeck
#kmaus10 - especially getting executives to blog, losing faith in a wiki/knowledgebase based on Shell presentation. Looking 4 other ideas...
markjburnard4:14pm via TweetDeck
#kmaus10 - My interests - how to engage a disparate volunteer community development organisation in KM
markjburnard4:14pm via TweetDeck
#kmaus10 eg wikis, corporate glossary, data dictionaries, report inventories, etc etc. Anything DW/BI...
metaphorage4:13pm via Twitter for iPhone
David Neale #KMaus10 outcome of the developments is to provide an easier way to validate data and optimize reuse of the information
markjburnard4:13pm via TweetDeck
re #kmaus10 My expertise - using web 2.0 technologies to manage metadata & corporate knowledge in BI/DW projects...
metaphorage4:11pm via Twitter for iPhone
David Neale #KMaus10 web 3.0 drawing facts from text and summarizes into a wiki with links back to source, auto updates with source change.
meretajma4:09pm via web
RT @kdelarue RT @TrendsAlerts: #kmaus10 is #nowtrending in Melbourne http://trendsmap.com/local/au/melbourne
metaphorage4:08pm via Twitter for iPhone
David Neale #KMaus10 semantic web builds structure between words in statements to provide more meaning on links between words.
hwakelam4:08pm via TweetDeck
@metaphorage speed to bring on board often prevents innovation in data use? ?? #kmaus10
miladyred4:07pm via Seesmic Web
Is interesting moving throughout the day from the conceptual to the operational, can be hard to get the brain in the right mode#kmaus10
miladyred4:06pm via Seesmic Web
Pretty star map of the internet - love the concept of a galaxy of ideas #kmaus10
kdelarue4:05pm via dabr
RT @TrendsAlerts: #kmaus10 is #nowtrending in Melbournehttp://trendsmap.com/local/au/melbourne
metaphorage4:03pm via Twitter for iPhone
David Neale #KMaus10 how to bring people on board and engage them quickly and productively- manage the data differently.
DaveyMelbLocale 3:59pm via
TweetDeck
Sometimes I'm glad that 15 years of teaching gave me the ability to speak without notes #kmaus10
miladyred3:59pm via Seesmic Web
Lots of discussion throughout the day regarding the importance of telling the value story of KS as a tool for engagement#kmaus10
metaphorage3:55pm via Mobile Web
RT @helmitch: #kmaus10 decision making - beware of 'optimism bias' - need knowledge + collaboration to really clarify assumptions
slmader3:55pm via TweetDeck
RT @DeltaKnowledge: Put people on the spot to put something on the wiki and share what they are doing. Others see it & join to get attention #KMaus10
metaphorage3:54pm via Twitter for iPhone
David Neale #KMaus10 good KM increases the quality of decisions and reduces cost & risk, especially in large projects.
lukegrange3:54pm via Twitterrific
Good KM reduces the risk of poor decisions #kmaus10
p0lygl0tt3:54pm via Twitter for iPhone
#kmaus10 Good knowledge management reduces the risk of poor decisions. -so true!
meretajma3:53pm via web
cross city tunnel good example of failure to collaborate- bad knowledge led to faulty assumptions and an inadequate infrastructure #KMAus10
helmitch3:53pm via Mobile Web
#kmaus10 decision making - beware of 'optimism bias' - need knowledge + collaboration to really clarify assumptions
metaphorage3:52pm via Twitter for iPhone
David Neale (Moxy Knowledge) #KMaus10 wikis, semantic web & decision making: how do we make better decisions on major projects.
lukegrange3:48pm via Twitterrific
*Relief* the role of decision making in KM about to be covered#kmaus10
miladyred3:47pm via Seesmic Web
David Neale from Moxy Knowledge Management kicking off the last two sessions of the day #kmaus10
meretajma3:45pm via web
RT @caikjaer `#kmaus10 tell us what you are interested in and find other delegates at KM Australia (Optimice) -http://bit.ly/9OHkst
TrendsAlertsLocale 3:32pm via Trendsmap Alerting
#kmaus10 is #nowtrending in Melbournehttp://trendsmap.com/local/au/melbourne
KMAustralia3:29pm via UberTwitter
RT @helmitch: #kmaus10 fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win.
KMAustralia3:26pm via UberTwitter
RT @miladyred: Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said #kmaus10
KMAustralia3:25pm via UberTwitter
RT @LexBartlett: RT @meretajma: Need to publicise knowledge successes better- don't be modest! #KMAus10
KMAustralia3:24pm via UberTwitter
RT @markjburnard: Fear of losing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10
markjburnard3:22pm via TweetDeck
Amazing presentation, it doesn't feel like 3pm! #kmaus10
DeltaKnowledge3:21pm via TweetDeck
Put people on the spot to put something on the wiki and share what they are doing. Others see it & join to get attention#KMaus10
mtydeman3:21pm via TweetDeck
@GMountain but can't wait to hear what you learn from #kmaus10
michellelamb3:20pm via HootSuite
#kmaus10 expertise locators dont work in Shell (found after 17 tries) lol like so many other comp, can anyone tel me where they have worked?
miladyred3:20pm via Seesmic Web
Professional cultures need to have the same thinking applied re: Cultural problems in KS #kmaus10
markjburnard3:20pm via TweetDeck
The issue in Asia is fear of losiing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10
helmitch3:20pm via HootSuite
RT @michellelamb: as should he RT @miladyred: ASH's wife should be immensely proud #kmaus10 really relevant presentation
caikjaer3:19pm via bitly
#kmaus10 To conference delegates - tell us what you are interested in and find other delegates at KM Australia -http://bit.ly/9OHkst
michellelamb3:18pm via HootSuite
as should he RT @miladyred: ASH's wife should be immensely proud #kmaus10 really relevant presentation
helmitch3:18pm via Mobile Web
#kmaus 10 Shell's ROCK program getting good attention. (I like it too)
miladyred3:18pm via Seesmic Web
Good point about how tone and culture need to be considered due to human difference. All of us communicate differently#kmaus10
DeltaKnowledge3:18pm via TweetDeck
Culture Problems: Asians don't like asking, Dutch are very blunt#KMaus10 (as opposed to Westerners who often don't like sharing)
DeltaKnowledge3:16pm via TweetDeck
Really like Ash's passion (and humour) for making KM work company wide. #KMaus10
LexBartlett3:15pm via UberTwitter
RT @jessicacarlin: Some great passionate people at kmaustralia#kmaus10
jessicacarlin3:13pm via Mobile Web
Some great passionate people at kmaustralia #kmaus10
LexBartlett3:12pm via UberTwitter
RT @meretajma: Need to publicise knowledge successes better- don't be modest! #KMAus10
miladyred3:12pm via Seesmic Web
Promote yourselves - tell your own story to create engagement and support. The KS story is just as valuable as the other stories#kmaus10
helmitch3:11pm via Mobile Web
#kmaus10 great preso by Ash from Shell. Lots and lots resonating with me about their k-sharing journey. :-)
markjburnard3:10pm via TweetDeck
@meretajma Thanks :) #kmaus10
michellelamb3:10pm via HootSuite
i loved the white, need to try the red RT @Stonebridgesys: First day of #kmaus10. Enjoying the pepper tree wines! (and the speakers!)
DeltaKnowledge3:09pm via TweetDeck
Limit which tools are available, but then engage people directly let them decide what they need and how to get benefit #KMaus10
meretajma3:09pm via web
@markjburnard if not, we will send out additional presentations post event unless the speaker advises otherwise. #KMAus10
jessicacarlin3:09pm via Mobile Web
Everyone is retiring apparently #kmaus10
miladyred3:09pm via Seesmic Web
Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said #kmaus10
michellelamb3:09pm via HootSuite
RT @DeltaKnowledge: Shell uses KPIs for KM, but one set of KPIs isnt enough. Individuals are guided from beginner to advanced KPIs #KMaus10
lukegrange3:08pm via TweetDeck
@smartpeopleguy great to meet you earlier and thank you for a great presentation #kmaus10
miladyred3:08pm via HootSuite
RT @michellelamb: #kmaus10 ROCK "nothing but a structured program for capturing "critical" knowledge" the trick is in how you do it - like Larry King live
michellelamb3:07pm via HootSuite
welcome from the table behind RT @DeltaKnowledge: @gmountain Welcome to Twitter and #kmaus10 Glen. Come and say hi to me!
Stonebridgesys3:06pm via TweetDeck
First day of #kmaus10. Enjoying the pepper tree wines! (and the speakers!)
miladyred3:06pm via Seesmic Web
Am seeing an interesting parallel with the 15/85 value figures, similar to cust service figures -15% tech knowledge 85% soft skills #kmaus10
markjburnard3:06pm via TweetDeck
#kmaus10 can someone from Ark confirm this slide show is on the CD? Just checking...
michellelamb3:05pm via HootSuite
#kmaus10 ROCK "nothing but a structured program for capturing "critical" knowledge" the trick is in how you do it - like Larry King live
miladyred3:04pm via Seesmic Web
Am wondering if the blog take up by scientists will work with other knowledge professionals #kmaus10 Social sciences?
metaphorage3:04pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 scientists using blogs instead of diaries generating two way interactions leading to tangible value.
helmitch3:04pm via Mobile Web
#kmaus10 also blogging works for senior mgt - ways of connecting with staff, keep in touch, interact.
DeltaKnowledge3:04pm via TweetDeck
@gmountain Welcome to Twitter and #kmaus10 Glen. Come and say hi to me!
michellelamb3:03pm via HootSuite
#kmaus10 interesting slide on ROI money spent in traditional systems vs discussion platform with outcome 85% value from 15% cost spent
markjburnard3:02pm via TweetDeck
This is probably the most valuable example of a successful KM initiative in a large corp that I have seen. #kmaus10
DaveyMelbLocale 3:02pm via
TweetDeck
Those 20:80 figures remind me of the seely-brown formal vs informal learning.... #kmaus10
helmitch3:02pm via Mobile Web
#kmaus10 Shell found scientists like blogging - it's like publishing journal articles.
DeltaKnowledge3:02pm via TweetDeck
Makes sense to me: Computers good at finding linear info, People good at fuzzy recollection & linking. Make best use of both#KMaus10
metaphorage3:01pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 passionate about the achievements of what they are doing and fully engaged. Clearly driving the successes.
michellelamb3:01pm via HootSuite
#kmaus10 the presentation on their ROCK program - Retention of Critical Knowledge that he did in KM Asia was very strong, good org process
gmountain3:01pm via TweetDeck
#kmaus10 Siew Hoong Aw talking about value of discussions vs knowledgebases compared to their costs at Shell. Gold.
DeltaKnowledge3:01pm via TweetDeck
60,000 of 95,000 users are members of the Shell Wiki Encyclopedia. All can publish without Mgt approval. Now a training tool too! #KMaus10
LexBartlett3:01pm via UberTwitter
RT @meretajma: It's a very human thing to ask for advice#KMAus10
helmitch3:01pm via Mobile Web
#kmaus10 answers to questions are usually in people's heads. Tacit - faster, just have to make it easy + visible
hollingsworth3:00pm via web
Enjoying the #KMAus10 tweets thanks for sharing everyone! /cc @DeltaKnowledge @kdelarue @corza @stangarfield @mlambert@metaphorage @marigo
miladyred3:00pm via Seesmic Web
Tapping into the innate desire of people to help each other as a knowledge source #kmaus10
metaphorage3:00pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 15% of value from discussion, 85% from discussion. 80% of cost from knowledgebase (systems) only 20% discussion
meretajma3:00pm via web
It's a very human thing to ask for advice #KMAus10
LexBartlett2:59pm via UberTwitter
RT @meretajma: Ask, Learn, Share: framework for Shell's knowledge sharing successes #KMAus10
marigo2:59pm via Twitter for iPhone
RT @lukegrange: Knowledge Management is more about peoples behaviour than the systems that manage it #kmaus10
p0lygl0tt2:59pm via Twitter for iPhone
#kmaus10 It is a very human thing to "call a friend" rather than querying a KM system.
kdelarue2:59pm via dabr
80/20 between K base and discussion forum - inverse relationship between value & cost. #kmaus10
miladyred2:59pm via Seesmic Web
@kdelarue agree, really think the KS is a great term #kmaus10
helmitch2:59pm via Mobile Web
#kmaus10 fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win.
miladyred2:58pm via Seesmic Web
15% of the value gained from knowledge base 85% from the discussion. Costs are the other way round 85% from knowledge base #kmaus10
kdelarue2:57pm via dabr
In fact, I think that slide has given me an epiphany. I am starting to feel that KS is a much better term to use than KM. #kmaus10
DeltaKnowledge2:57pm via TweetDeck
11 years for a KM tool is very good. Many get spoken about even after they have died out or been replaced. #KMaus10
DeltaKnowledge2:56pm via TweetDeck
Global discussion forums (SIGN) allow knowledge to span more than just local Emails. Been around 11 years and is very successful. #KMaus10
helmitch2:56pm via Mobile Web
#kmaus10 ROCK program - Retention of Critical Knowledge - esp of senior knowledge-holders
miladyred2:56pm via Seesmic Web
ROCK - Retention of Critical Knowledge program - god isn't that a marketers dream #kmaus10. Great branding of the programme
markjburnard2:55pm via TweetDeck
Why did the blogs not have great success? Would love to know - have to ask later. #kmaus10
DeltaKnowledge2:55pm via TweetDeck
Its is important to provide ways for people to share knowledge, ideas, etc without it being able to limit their career prospects#KMaus10
kdelarue2:54pm via dabr
Just after tweeting this, I see that Ash has "KS" on his slide. I wonder if it will become common? > @helmitch #kmaus10
michellelamb2:54pm via HootSuite
RT @corza: RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain #KMAus10
michellelamb2:54pm via HootSuite
i saw Ash -Siew Hoong Aw #KMaus10 in KM Asia last year, he is consistently upbeat and making lots of uncommon sense :) you go boy
meretajma2:54pm via web
@kdelarue KS much more collaborative :) #KMAus10
miladyred2:53pm via Seesmic Web
Love the message of educating people what to use when - help them meet their needs rather than impose solutions #kmaus10
helmitch2:53pm via Mobile Web
#kmaus10 "relentless coaching / support" for k-sharing. Funny about that - why doesn't it come naturally?
lukegrange2:53pm via TweetDeck
Low tech - High touch is a super KM approach/expression and I'm making a big sign with this for my office wall #kmaus10
corza2:52pm via TweetDeck
RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain #KMAus10
metaphorage2:52pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 directly ask individuals "what can you do in your environment to make a difference?"
DeltaKnowledge2:52pm via TweetDeck
#KMaus10 Love the relentless approach to Coaching and Supporting the Knowledge Sharing team.
metaphorage2:51pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 highly interdependent program of initiatives including "hearts & minds" campaign. Provocative challenges to improve
helmitch2:51pm via Mobile Web
.@kdelarue Yes you can say KS, I know what you mean ;-)#kmaus10
jessicacarlin2:50pm via Mobile Web
Low tech high touch #kmaus10
helmitch2:50pm via Mobile Web
#kmaus10 their CEO is a strong supporter of knowledge sharing. *Very* important - this sets the tone for the organisation.
miladyred2:50pm via Seesmic Web
Hmmm, am going to test if I get a better response from my exec by changing my language. Will KS overcome latent resistance to KM? #kmaus10
michellelamb2:50pm via Seesmic Web
RT @miladyred: "Ask, Learn, Share". Great approach to acitivites#kmaus10
kdelarue2:49pm via dabr
#kmaus10 Shell's Knowledge Sharing program (can I say "KS"?) is both bottom-up *and* top-down. #kmaus10
DeltaKnowledge2:49pm via TweetDeck
Siew Hoong Aw #KMaus10 knowledge management at Shell Global Services
lukegrange2:49pm via TweetDeck
Shell prefer to call Knowledge Management; Knowledge Sharing instead and summarise it as Ask/Learn/Share #kmaus10
miladyred2:48pm via Seesmic Web
"Ask, Learn, Share". Great approach to acitivites #kmaus10
meretajma2:48pm via web
Ask, Learn, Share: framework for Shell's knowledge sharing successes #KMAus10
markjburnard2:48pm via TweetDeck
I would say, also share DURING - real time knowledge sharing, mid-project. If possible. #kmaus10
metaphorage2:48pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 key strapline: Ask (first), Learn, Share.
DaveyMelbLocale 2:47pm via
TweetDeck
I'm having a bit of a mind spin going from the philosophically unknown to the hyper capitalist. #kmaus10
michellelamb2:46pm via HootSuite
RT @helmitch: #kmaus10 sharing is human People decide what they share. In organisations, need to find, change+embed ways for people to share
lukegrange2:46pm via TweetDeck
I'm not hearing as much about Decision Support Systems as I thought I would at #KMaus10
kdelarue2:46pm via dabr
Shifts focus from talk to action; removes confusion with Info Management and gets away from seeing "Management" as control. #kmaus10
miladyred2:46pm via Seesmic Web
Am finding ASH a great post lunch speaker, really inspirational in terms of being achieve organisation cultural changes #kmaus10
metaphorage2:46pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 the hero is not the guru, but the person applying the knowledge. Reducing reinvention through sharing.
meretajma2:45pm via web
Shell's KM challenge: "change the guru in the mountain" to a knowledge enabler through knowledge sharing #KMAus10
helmitch2:45pm via Mobile Web
#kmaus10 sharing is human. People decide what they share. In organisations, need to find, change + embed ways for people to share.
metaphorage2:44pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 call their program knowledge sharing rather than KM as about the flow more than the content. Value from deployment.
BigDavieB2:44pm via Twitterrific
ASH is a great speaker to wake everyone up from post lunch daze - energetic & candid. Cracked us up, smiles all round #KMAus10
miladyred2:44pm via Seesmic Web
Really like the organisation focus shift from managing the information to sharing it #kmaus10 Really concentrates it on the people
lukegrange2:43pm via TweetDeck
Knowledge management is more about peoples behaviour than the systems that manage it #kmaus10
markjburnard2:43pm via TweetDeck
This guy is good :) #kmaus10
p0lygl0tt2:43pm via Twitter for iPhone
#kmaus10 Sharing is a human behaviour and is not focused on tools (though tools are very helpful).
meretajma2:42pm via web
@BigDavieB good point. Will start putting a list together where applicable. #KMAus10
metaphorage2:42pm via Twitter for iPhone
Siew Hoong Aw #KMaus10 key focus areas crew changes and "grow East" -shift towards China driving knowledge transfer demands
jessicacarlin2:41pm via Mobile Web
Knowledge is a wonderful thing #kmaus10
meretajma2:41pm via web
Kudos to Ash from Shell- managed to do a wonderful job of continuing his presentation despite technical diff #KMAus10
markjburnard2:40pm via TweetDeck
The real assets are the people, and what's in their minds. Loving it. #kmaus10
elmibester2:40pm via Twitterrific
RT @BigDavieB: It would be helpful to have the speakers Twitter names in the schedule so that we can give them cred when due#KMAus10
metaphorage2:40pm via Twitter for iPhone
Siew Hoong Aw (Shell Malaysia) #KMaus10 Shell Global Solutions- knowledge sharing journey - not story as continuing...
miladyred2:39pm via Seesmic Web
Great speaking manner from Ash from Shell Global Solutions, has really engaged the crowd #kmaus10
BigDavieB2:39pm via Twitterrific
It would be helpful to have the speakers Twitter names in the schedule so that we can give them cred when due #KMAus10
markjburnard2:38pm via TweetDeck
So I'm thinking that powerpoint is an enemy of KM not just coz of the dumbing down, but coz u r not looking at the person's FACE#kmaus10
kdelarue2:38pm via dabr
Ash from Shell Global Solutions, Malaysia on now at #kmaus10. Very likable speaker already!
EzyForexTrading2:37pm via HootSuite
Have you asked what your doing today? Will your organisation remember tomorrow #KMAus10
markjburnard2:37pm via TweetDeck
Love it when the slides fail coz u have to look at the SPEAKER (revolutionary) #kmaus10
markjburnard2:36pm via TweetDeck
#kmaus10 "The best known solution every time" - what a slogan, very provocative :)
meretajma2:36pm via web
@markjburnard appreciate the honest assessments. Helps us to all do better in the future :) #KMAus10
LexBartlett2:35pm via UberTwitter
RT @meretajma: tools good in themselves, but they can't make a change for the better in KM all on their own #KMAus10
markjburnard2:34pm via TweetDeck
@miladyred, I think it will get there but it will take time. Some social networks are starting to attempt this, but privacy fears..#kmaus10
BigDavieB2:32pm via Twitterrific
Don't just tell me what is - tell me what is possible! Arthur Shelley's advice to his students #KMAus10
miladyred2:32pm via Seesmic Web
@markjburnard would think that we'd also see this in public tagging #kmaus10 communities generating content
markjburnard2:31pm via TweetDeck
To facilitate this in a corporate context... wikis? blogs? not just peer reviewed publications made searchable. #kmaus10
BigDavieB2:30pm via Twitterrific
Storytelling, apprenticeship and community mentoring formed knowledge management long before information systems#KMAus10
markjburnard2:30pm via TweetDeck
Hence the power of books like "to kill a mockingbird" etc etc etc#kmaus10 (nothing new here)
DeltaKnowledge2:29pm via TweetDeck
We spent a lot of time trying to define our terms so we can do what we do. These need to be challenged so it can be qualified#kmaus10
miladyred2:29pm via TweetDeck
RT @lukegrange: The value of publication is that it tests an idea#kmaus10
markjburnard2:29pm via TweetDeck
Facts communicated as part of a story are more powerful than facts in isolation becasue of the learning context/story provided. IMO #kmaus10
miladyred2:26pm via Seesmic Web
Interesting tweak on publish or perish for KM #kmaus10 - we need value propositions to allow us to overcome corporate taboos
Curry082:23pm via TweetDeck
RT @lukegrange: A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10
p0lygl0tt2:23pm via Twitter for iPhone
#kmaus10 Effective KM must provide archiving at point of creation not just at PIR stage. It can and should be separate from IT!
meretajma2:23pm via web
Nothing better than a good pun in the afternoon. Thanks @metaphorage #KMAus10
DaveyMelbLocale 2:22pm via TweetDeck
This is not useful. The thesis should throw everything into a provisional state. However he seems to suggest some certainty.#kmaus10
awmitchell2:21pm via dabr
Enjoying your tweets from #kmaus10 (eg knowledge curators). Keep it up!
DeltaKnowledge2:20pm via TweetDeck
Some resources: Sheer Curation; Information Design; Beckstrom's Law (the networks value) << Google these#kmaus10
markjburnard2:20pm via TweetDeck
#kmaus10 Love the idea of calpturing the info at time of creation ie mid-project, mid-flight, rather than at the end, trying to remember
miladyred2:18pm via Seesmic Web
Is this more about rebranding KM as an industry? Curator is a very different word emotively to manager #kmaus10
metaphorage2:18pm via Twitter for iPhone
Philipp Hoffman #KMaus10 T Rex is a metaphorfor knowledge management. Historical representation of what was built from interpreting data
BigDavieB2:18pm via Twitterrific
Knowledge is the synthesis of information through iteration and interaction. Glentworth at #KMAus10
DeltaKnowledge2:17pm via TweetDeck
I argue the proliferation of IT experts in KM is b/c that's what Orgs are asking for. HR managers cant put a curator "in a box"#kmaus10
p0lygl0tt2:16pm via Twitter for iPhone
#kmaus10 KM is not merely about normalising the universe and about metadata madness. We need content specialists with buy-in! Yes!
markjburnard2:16pm via TweetDeck
#kmaus10 Hearing a journey here but it's not trailblazing
DeltaKnowledge2:16pm via TweetDeck
Philipp Hoffman on KM approaches and Pitfalls. #kmaus10 We need more Curators in KM. More Deep Experts
miladyred2:15pm via Seesmic Web
@markjburnard Couldn't agree more, is part of why we need that fundamental change that Jerry Ash was discussing #kmaus10
markjburnard2:14pm via TweetDeck
So to turn the knowledge workers into actors requires what catalyst? Need more than I'm getting here... #kmaus10
metaphorage2:13pm via Twitter for iPhone
Philipp Hoffman #KMaus10 role of the curators is to provide knowledge and insights to the organisation to hel decision making.
miladyred2:13pm via TweetDeck
RT @lukegrange: A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10
markjburnard2:12pm via TweetDeck
ie they do not interrogate databases or search textbooks.#kmaus10
helmitch2:12pm via Mobile Web
#kmaus10 relating knowledge curators to catastophes like the oil spill. Who do u contact? People or database?
kdelarue2:11pm via dabr
"A curator is a content specialist who communicates their knowledge and knows their audience." #kmaus10 (That's what I spent 8 years doing!)
lukegrange2:11pm via TweetDeck
A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10
metaphorage2:11pm via Twitter for iPhone
Philipp Hoffman (Glentworth) #KMaus10 at the moment a risk becomes an incident, people go to people not to databases(eg Gulf oil spill).
markjburnard2:11pm via TweetDeck
Good poiint. In a crisis, people ask other people what to do until they find someone who has been there before #kmaus10
meretajma2:10pm via Seesmic Web
RT @miladyred: Knowledge is synthesised from Information by the acts of iteration and interaction over and over again#kmaus10
p0lygl0tt2:10pm via Seesmic Web
RT @miladyred: Processes and systems are merely enablers for interaction between people. YES! #kmaus10
metaphorage2:09pm via Twitter for iPhone
Philipp Hoffman (Glentworth) #KMaus10 discussing the need to synthesize and apply knowledge to create value.
helmitch2:08pm via Mobile Web
#kmaus10 where are the knowledge curators? Custodians cf curators. Curators synthesise and present it back.
meretajma2:08pm via web
Glentworth presentation showing what a good sponsor presentation should be #KMAus10
kdelarue2:08pm via dabr
The thing missing from KM is a curatorial approach. #kmaus10
webdynamo2:06pm via Twitter for iPhone
Great talk on KM by Glentworth #kmaus10
miladyred2:06pm via Seesmic Web
Knowledge is synthesised from Information by the acts of iteration and interaction over and over again #kmaus10
DaveyMelbLocale 2:06pm via TweetDeck
Sigh. Well yes. But that is the issue with KM. Knowledge is always provisional. And management is systematic. I am so not agreeing#kmaus10
helmitch2:05pm via Mobile Web
#kmaus10 KM constantly evolving. Knowledge is a moving target. IT and systems can't (+ shouldn't) keep up.
markjburnard2:05pm via TweetDeck
So the scope for KM in an organisation is determined by.... (business need, one would think) as you can't capture the universe. #kmaus10
miladyred2:04pm via Seesmic Web
Fascinating word clouds from the evolution of the wikipedia KM article, rise of technology, information and organisation key words#kmaus10
kdelarue2:04pm via dabr
KM is not = a series of IM projects, it's not a point solution, and KM is evolving. #kmaus10 I don't find this at all provocative so far.
meretajma2:04pm via web
tools good in themselves, but they can't make a change for the better in KM all on their own #KMAus10
miladyred2:02pm via Seesmic Web
Providing solutions is not the same as developing a culture#kmaus10. Find this point particularly important when communicating to execs
markjburnard1:59pm via TweetDeck
#kmaus10. Can u have knowledge before u act on it? Yes, but then it becomes experiential knowledge (suggestion)
miladyred1:58pm via Twitterrific
RT @BigDavieB: Data becomes information when put into context. It becomes knowledge when put into action. Glentworth at#KMAus10
DaveyMelbLocale 1:58pm via
TweetDeck
Desiring free agency is not the same as being a free agent#kmaus10
kdelarue1:58pm via dabr
Or was that "Phillip"? Seems more likely, in which case there's a typo in the #kmaus10 program.
BigDavieB1:57pm via Twitterrific
Data becomes information when put into context. It becomes knowledge when put into action. Glentworth at #KMAus10
markjburnard1:56pm via TweetDeck
#kmaus10 - information => knowledge when you know how to use that information effectively... (top of head) Or perhaps when u have used it.
miladyred1:56pm via Seesmic Web
Processes and systems are merely enablers for interaction between people. YES! #kmaus10
lukegrange1:55pm via Twitterrific
Too often we look for turnkey solutions to Knowledge Management #kmaus10
miladyred1:55pm via Seesmic Web
Loving the point that passive information is not knowledge.#kmaus10 We as KM professionals cannot be passive in our practices.
kdelarue1:54pm via dabr
Philipp Hoffman is now setting out to provoke us at #kmaus10
p0lygl0tt1:53pm via Twitter for iPhone
#kmaus10 At what point does information become knowledge?
lukegrange1:51pm via Twitterrific
The conflict of the hierarchy we live in reduces our contributory value #KMaus10
miladyred1:51pm via Seesmic Web
Great point, does the conflicts we face in delivering our services get in the way of the value we can bring? #kmaus10
miladyred1:48pm via Seesmic Web
Okay big thumbs up to the caterers, great risotto. #kmaus10 Now to refocus on the afternoon sessions
meretajma1:44pm via Twitterrific
RT @lukegrange: For anyone serious about retaining Intellectual Capital with an ageing work force I have an approach to share with you, contact me #kmaus10
boffin661:29pm via HootSuite
RT @michellelamb: #kmaus10 those who share get more than they give - jerry ash
ausben1:10pm via TweetDeck
RT @hwakelam: re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.
lukegrange12:47pm via Twitterrific
For anyone serious about retaining Intellectual Capital with an ageing work force I have an approach to share with you, contact me #kmaus10
miladyred12:47pm via Seesmic Web
Is always interesting to contemplate the importance of message delivery being equal to message content #kmaus10
p0lygl0tt12:39pm via Twitter for iPhone
#kmaus10 unexpected knowledge sharing around nuclear technology
corza12:38pm via Twitter for iPhone
RT @metaphorage: #KMaus10 asking questions is often more productive way to find robust solutions than looking for answers.
metaphorage12:38pm via Twitter for iPhone
Over 200 tweets gone out for #kmaus10 already for first sessions, day 1. THANKS for sharing folks! Search the tag to get the buzz!
michellelamb12:35pm via HootSuite
RT @katecrawshaw: Sad I am not there! #KMAus10 we will keep you informed :)
katecrawshaw12:34pm via TweetDeck
Sad I am not there! #KMAus10
meretajma12:33pm via web
enjoying the dialogue re: best presentation formats being generated from #KMAus10
kdelarue12:28pm via dabr
@zaana ... although either beats the time I saw a guy actually put a Word document on screen for his presentation... #kmaus10
meretajma12:27pm via TweetDeck
RT @hwakelam: re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.
hwakelam12:27pm via TweetDeck
re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.
meretajma12:26pm via Mobile Web
RT @helmitch: #kmaus10 @corza says we can share our KM stuff on knowledgebucket.wik.is
zaana12:26pm via yoono
@kdelarue yes but most of their slides are still onerous with too much info! I like a clean fun preso backed up by good paper#kmaus10
kdelarue12:24pm via dabr
@zaana True - academic confs have been doing it for years.#kmaus10
metaphorage12:24pm via Twitter for iPhone
#KMaus10 asking questions is often more productive way to find robust solutions than looking for answers.
kdelarue12:19pm via dabr
@meretajma Given the slide detail, maybe speakers should produce 2 docs - slides + supporting info. #kmaus10
michellelamb12:17pm via HootSuite
RT @kdelarue: warned slides wld have detail, Maybe conf speakers should produce 2 docs - slides + info. 1 for take away 1 for pres #kmaus10
zaana12:17pm via yoono
@kdelarue thats why I like conferences with papers -allow the paper to speak in its language & preso to support paper for more info #kmaus10
meretajma12:17pm via web
@kdelarue good point. #KMAus10
metaphorage12:16pm via Twitter for iPhone
Scientific "ownership" of research outcomes by individuals can get in the way of sharing knowledge. #KMaus10
kdelarue12:15pm via dabr
He warned us slides would have detail, but it's there so we get a copy. Maybe conf speakers should produce 2 docs - slides + info.#kmaus10
meretajma12:14pm via web
RT @kdelarue R&D = "Rob and Duplicate". #newdefinitions#kmaus10 (Thanks to #michellelamb.) >guessing Rob is about to become v. popular!
metaphorage12:10pm via Twitter for iPhone
Interactive conversation expertly facitated by @michelllamb & @corza #KMaus10 mindmap generated as we went- cool!
miladyred12:06pm via dabr
RT @kdelarue: After our interactive session, now the next preso. This from ANSTO - but we have been asked to *not* publicly tweet the content #kmaus10
kdelarue12:04pm via dabr
After our interactive session, now the next preso. This from ANSTO - but we have been asked to *not* publicly tweet the content #kmaus10
DaveyMelbLocale 12:03pm via
TweetDeck
Is torn #kmaus10
helmitch12:02pm via Mobile Web
#kmaus10 session now - connecting KM with business strategy + ops - Ansto
DaveyMelbLocale 12:00pm via TweetDeck
Hot lunch at #kmaus10
kdelarue12:00pm via dabr
R&D = "Rob and Duplicate". #newdefinitions #kmaus10 (Thanks to #michellelamb.)
allisonhornery12:00pm via TweetDeck
RT @p0lygl0tt: #kmaus10 R&D = rob and duplicate <- lol
p0lygl0tt11:59am via Twitter for iPhone
#kmaus10 R&D = rob and duplicate
miladyred11:58am via TweetDeck
RT @lukegrange: KM success is about overcoming Information fear and judgement #KMaus10
miladyred11:57am via Seesmic Web
Is just fascinating listening to the similar situations and the wealth of different outcomes achieved through collaboration#kmaus10
lukegrange11:56am via TweetDeck
KM success is about overcoming Information fear and judgement#KMaus10
p0lygl0tt11:55am via HootSuite
RT @michellelamb: #kmaus10 those who share get more than they give - jerry ash
p0lygl0tt11:52am via Twitter for iPhone
#kmaus10 Expect the unexpected in collaboration
LexBartlett11:50am via UberTwitter
Everyone sharing - COLLABORATING - their ideas and learnings.#KMaus10
LexBartlett11:44am via UberTwitter
Everyone collaborating in the interactive session at #KMaus10 :-)http://tweetphoto.com/33931739
michellelamb11:42am via HootSuite
RT @knowablekate: free place at #KMAus10 - tell me quickly if you can use it
michellelamb11:42am via HootSuite
RT @kdelarue: Trust! #kmaus10 so many things come down to trust
michellelamb11:42am via HootSuite
#kmaus10 those who share get more than they give - jerry ash
michellelamb11:42am via HootSuite
RT @miladyred: How do we take it up as opportunity rather than continuing to do KM by stealth or in a limited way #kmaus10
michellelamb11:42am via HootSuite
#kmaus10 strategicly kmers are in the right place at the right time to make a diff to the mgmnt model equation
miladyred11:41am via Seesmic Web
Loving the conversation about self regulating communities. No formal rules but the culture of the org creates the behaviours#kmaus10
LexBartlett11:34am via UberTwitter
Anecdote circles on collaboration at #KMaus10http://tweetphoto.com/33930287
LexBartlett11:28am via UberTwitter
RT @meretajma: Superstars @corza and @michellelambworking their interactive magic at #KMAus10
johnw3lls11:27am via dabr
RT @kdelarue: Now @corza & @michellelamb are on at#kmaus10. Talking about Anecdote Circles (FYI @unorder!)
meretajma11:22am via Echofon
Superstars @corza and @michellelamb working their interactive magic at #KMAus10
LexBartlett11:20am via UberTwitter
Everyone collaborating: when have you felt inspired or disappointed about collaboration? #KMaus10
BigDavieB11:20am via Twitterrific
Storytelling is in our nature. Anecdote circles at #KMAus10
lukegrange11:19am via TweetDeck
You can't think to much about such value RT @DaveyMelb: Am thinking as I often do too much about the strength of weak ties#kmaus10
LexBartlett11:19am via UberTwitter
Conversation maps at #KMaus10
p0lygl0tt11:18am via Twitter for iPhone
#kmaus10 'Storytelling is in our nature but many of us have lost the art of telling stories or listening to them'
miladyred11:17am via Seesmic Web
Underestimation of power of narrative in orgs - anecdote circles a chance for us to practice our listening/sharing techniques#kmaus10
kdelarue11:16am via dabr
Now @corza & @michellelamb are on at #kmaus10. Talking about Anecdote Circles (FYI @unorder!)
p0lygl0tt11:15am via Twitter for iPhone
#kmaus10 collaborating around collaboration sounds like a good sensible idea
LexBartlett11:15am via UberTwitter
Collaboration Anecdote Circles at #KMaus10
helmitch11:15am via Mobile Web
#kmaus10 @corza says we can share our KM stuff on knowledgebucket.wik.is
miladyred11:14am via Seesmic Web
@corza and @michellelamb about to kick off their intereactive session #kmaus10
DaveyMelbLocale 11:13am via TweetDeck
Am thinking as I often do too much about the strength of weak ties#kmaus10
LexBartlett11:13am via UberTwitter
Parsons Brinckerhoff: new position all advertised through#socialmedia! #KMaus10
helmitch11:12am via Mobile Web
.@corza and @michellelamb take the stage at #kmaus10
LexBartlett11:12am via UberTwitter
Cory Banks and Michelle Lambert are up at #KMaus10
p0lygl0tt11:10am via Twitter for iPhone
'What do you now know that you wished you would've known at the outset?' KM realisation. #kmaus10
DaveyMelbLocale 11:09am via
TweetDeck
Doh have just found the #kmaus10 hash tag
allisonhornery10:37am via TweetDeck
@helmitch Interested in ARUPs 3 CoP roles - difference betn leader + sponsor? #kmaus10
LexBartlett10:36am via UberTwitter
RT @miladyred: Our ultimate focus should be people. If we forget that, all the enablers in the world won't help. #kmaus10
miladyred10:36am via Seesmic for iPhone
RT @DeltaKnowledge: Over-reliance on individuals is something you need to address early and well - ARUP #kmaus10 hugely important
LexBartlett10:35am via UberTwitter
RT @meretajma: Scary fact: 26% of a major gov dept to retire in next 5 years. Arup helping to reduce potential tacit knowledge loss #KMAus10
DeltaKnowledge10:32am via TweetDeck
Over-reliance on individuals is something you need to address early and well - ARUP #kmaus10
DeltaKnowledge10:31am via TweetDeck
How does ARUP handle new "non-KM" managers? We have a “No Dickheads” policy and it plays a large part in our recruitment#kmaus10 < Love it!
kdelarue10:30am via dabr
Arup has a "no dickheads" employment policy. #kmaus10 (I hope no-one finds that language offensive...)
helmitch10:29am via Mobile Web
#kmaus10 CoP roles in Arup: leader, sponsor, facilitator
corza10:27am via web
Well done Stephen Davie @ #kmaus10. First time presenter. Did a great job in sharing ARUPs experience with KM. Will have to connect.
miladyred10:27am via Seesmic for iPhone
Our ultimate focus should be people. If we forget that, all the enablers in the world won't help. #kmaus10
helmitch10:26am via Mobile Web
#kmaus10 great session by Stephen from Arup
kdelarue10:25am via dabr
Possibly preaching to the converted here - technology is only an enabler, KM is about culture & behaviours. #kmaus10
DeltaKnowledge10:25am via TweetDeck
We all know the technology is vital, but it is only an enabler. We all know that but do we walk the talk? #kmaus10
DeltaKnowledge10:24am via TweetDeck
RT @helmitch: #kmaus10 KM+KS needs to be embedded in the org + the way u work - faster benefits realisation < Couldn't agree more!
DeltaKnowledge10:23am via TweetDeck
@meretajma People talk $ incentives if asked but often it is other types of motivation that actually brings +ve results. #KMAus10
kdelarue10:22am via dabr
Instead of justifying investment in KM, we should be asking organisations to justify *not* taking action on knowledge risk.#kmaus10
helmitch10:22am via Mobile Web
#kmaus10 KM+KS needs to be embedded in the org + the way u work - faster benefits realisation
metaphorage10:22am via Twitter for iPhone
Stephen Davie #KMaus10 lack of time is one of the commonly perceived barriers to contributing to the k sharing- only 1 side of equation.
DeltaKnowledge10:22am via TweetDeck
ARUP Collab Audit shows Lack of trust & time, fear losing control & silo culture are significant barriers << Sounds familiar#kmaus10
miladyred10:22am via Seesmic for iPhone
RTA workforce demographics common across public service. Massive public sector risk for knowledge loss. Huge opportunity for KM #kmaus10
meretajma10:21am via Echofon
What are the incentives for people to get involved in KM? Major question in internal Arup study on KM #KMAus10
rossdawson10:21am via TweetDeck
@miladyred cool - thanks for letting me know - yes the reputation economy is coming! #kmaus10
DeltaKnowledge10:20am via TweetDeck
Love the way ARUP looks not only at their own KM issue, but those of their clients as well #kmaus10
kdelarue10:20am via dabr
Re RTA in NSW: 1,800 engineers retire each year in NSW, but only 900 graduate. This is Knowledge Risk. How can you *not* do KM? #kmaus10
metaphorage10:19am via Twitter for iPhone
Stephen Davie #KMaus10 knowledge and it's management is fundamental to our organisational performance and success.
meretajma10:19am via Echofon
Scary fact: 26% of a major gov dept to retire in next 5 years. Arup helping to reduce potential tacit knowledge loss #KMAus10
DeltaKnowledge10:18am via TweetDeck
26% of the NSW RTA will retire in the next 5 years! #KM to the rescue! Hope they get over their "busyness" & start mentoring#kmaus10
miladyred10:16am via Seesmic Web
@rossdawson Stephen Davie from Arup, company has similar thinking in terms of trust #kmaus10
meretajma10:14am via Echofon
Arup now using their own successes to help clients embrace KM#KMAus10
miladyred10:13am via Seesmic Web
Socialisation creates comfort, comfort builds areas of trust, allowing greater sharing and collaboration and long term returns#kmaus10
metaphorage10:13am via Twitter for iPhone
Stephen Davie #KMaus10 explaining insights. How knowledge and learnings are captured, validated and shared/made searchable. Powerful!
meretajma10:13am via Twitter for iPhone
RT @metaphorage: Stephen Davie #KMaus10 "skills networks" (like COPs), stimulate creative minds. Allow cross boundary exchanges generating positive outcomes.
miladyred10:11am via Seesmic Web
Is still indicative fear that "social" aspects of media will create loss of productivity rather than creative space #kmaus10
lukegrange10:10am via Mobile Web
RT @helmitch: #kmaus10 Arup run 'knowledge harvests' post-project, lessons learned, conversation about what wld u change, etc
miladyred10:10am via Seesmic Web
Hmmm interesting, "forums must have genuine business benefit" - how do you know where the idea will come from?#kmaus10
meretajma10:10am via Echofon
Forums must be kept for genuine business benefit not just a 'gossip shop' #KMAus10
metaphorage10:09am via Twitter for iPhone
Stephen Davie #KMaus10 "skills networks" (like COPs), stimulate creative minds. Allow cross boundary exchanges generating positive outcomes.
miladyred10:08am via Seesmic Web
An environment of creativity allows people to combine skills for competitive advantage and also self edit and review #kmaus10
helmitch10:08am via Mobile Web
#kmaus10 Arup run 'knowledge harvests' post-project, lessons learned, conversation about what wld u change, etc
meretajma10:08am via Seesmic Web
RT @miladyred: "How do you know the knowledge you receive is valuable" leads into @rossdawson 's thinking on modern era trust economies #kmaus10
DeltaKnowledge10:08am via TweetDeck
When discussing lessons learnt, always avoid words like Mistakes or Stuff-ups. #KMAus10 << Simple but easy to forget
kdelarue10:07am via TweetDeck
RT @DeltaKnowledge: KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10
LexBartlett10:06am via UberTwitter
RT @meretajma: Organic knowledge sharing now enhanced through technology for maximum biz and staff benefit within Arup#KMAus10
DeltaKnowledge10:06am via TweetDeck
Steve is a member of about 5 networks. He contributes to 1 or 2 & is a lurker in the others for peripheral awareness. Lurking is OK#KMAus10
miladyred10:04am via Seesmic Web
"How do you know the knowledge you receive is valuable" leads into @rossdawson 's thinking on modern era trust economies#kmaus10
corza10:04am via web
Good stuff @ #kmaus10. Gr8 hearing about free agent perrspective of Jerry Ash (taylorism #fail). Now hearing from Stephen Davie from ARUP.
lukegrange10:04am via TweetDeck
Skills Networks is how ARUP refers to Communities of Practice#KMaus10
DeltaKnowledge10:03am via TweetDeck
A lot of the KM value for Arup comes from their Skills Networks (Communities of Practice) #KMAus10
kdelarue10:03am via dabr
Arup - an organisation based on a philosophy. The Danish founder, Ove Arup, worked with Jørn Utzon on the Sydney Opera House. #kmaus10
miladyred10:02am via TweetDeck
RT @DeltaKnowledge: KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10
lukegrange10:02am via Seesmic Web
RT @miladyred: Different perspectives are brilliant particularly within a shared context. #kmaus10
kdelarue10:00am via dabr
RT @knowablekate: free place at #KMAus10 - tell me quickly if you can use it
DeltaKnowledge10:00am via TweetDeck
KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10
LexBartlett9:59am via UberTwitter
RT @miladyred: Different perspectives are brilliant particularly within a shared context. #kmaus10
knowablekate9:58am via web
free place at #KMAus10 - tell me quickly if you can use it
lukegrange9:58am via TweetDeck
Employer strategy RT @meretajma: #KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash
miladyred9:58am via Seesmic Web
Different perspectives are brilliant particularly within a shared context. #kmaus10
LexBartlett9:58am via UberTwitter
RT @meretajma: Stephen Davie from Arup up now. Company owned in trust by staff- fosters a collaborative KM culture#KMAus10
miladyred9:57am via Seesmic Web
"Networking the minds of our individuals" sounds very matrix. There is no spoon #kmaus10
meretajma9:57am via Echofon
Stephen Davie from Arup up now. Company owned in trust by staff- fosters a collaborative KM culture #KMAus10
DeltaKnowledge9:57am via TweetDeck
ARUP founded by Sir Ove Arup (1895 – 1988) in 1946: Philsopher turned Engineer - Sounds like an interesting guy #KMAus10
DeltaKnowledge9:55am via TweetDeck
Steve Davie from ARUP now at #KMAus10
LexBartlett9:55am via UberTwitter
RT @helmitch: #kmaus10 much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.
miladyred9:54am via Mobile Web
RT @helmitch: #kmaus10 so much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.
LexBartlett9:53am via UberTwitter
RT @meretajma: #KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash
helmitch9:53am via Mobile Web
#kmaus10 so much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.
lukegrange9:52am via TweetDeck
RT @DeltaKnowledge: Create an environment of trust when Free Agents are encouraged to collaborate & add/create value. Trust is critical & so integrity #KMAus10
meretajma9:51am via Echofon
#KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash
knowablekate9:51am via web
#KMAus10 - I have (unexpectedly) one free place for KM Australia - tell me the name of someone you know will take it and I'll advise Sophia
DeltaKnowledge9:51am via TweetDeck
Don’t give people tight Position Descriptions. Give them objectives and freedom to do their job. #KMAus10
miladyred9:51am via Seesmic Web
Trust people to participate, to perform and reward accordingly. Choose the right language to involve rather than isolate#kmaus10
DeltaKnowledge9:51am via TweetDeck
Don’t call these people Free Agents. Call them partners, or “Stakeholders”. #KMAus10
Geoff_Barbaro9:50am via Echofon
RT @meretajma: #KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash
LexBartlett9:50am via UberTwitter
RT @meretajma: Being a free agent can scare some, it doesn't have to mean being alone- free agents working together creates success #KMAus10
DeltaKnowledge9:49am via TweetDeck
Capt Picard looking down on industrial man knowing they will figure it out one day #KMAus10
DeltaKnowledge9:49am via TweetDeck
The Free Agency concept reminds me of the moneyless economy of Star Trek. #KMAus10
Geoff_Barbaro9:49am via web
@CommAmmo also a KM conf on in Australia now - #KMAus10
DeltaKnowledge9:48am via TweetDeck
Create an environment of trust when Free Agents are encouraged to collaborate & add/create value. Trust is critical & so integrity#KMAus10
LexBartlett9:46am via UberTwitter
RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10
meretajma9:46am via Echofon
Free agent phenomenon good for KM- independant, but dependant, different and shared goals. Wanting to work for/with each other #KMAus10
metaphorage9:46am via Twitter for iPhone
Jerry Ash #KMaus10 assume everyone is a free agent AND that this is a good thing for knowledge sharing
DeltaKnowledge9:46am via TweetDeck
How much more can we achieve when we are all independent and interdependent? Different skills, Maximum team efficiency#KMAus10
kdelarue9:46am via dabr
"We are all equal, but with different knowledge capital to bring to the table." - Jerry Ash #kmaus10
miladyred9:45am via Seesmic Web
People's innate desire to do a good job in an area they love still relevant in free agent environment. Tapping into this a priority#kmaus10
zaana9:45am via yoono
Yes! RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10
KMHobbie9:44am via TweetDeck
@Metaphorage thanks for #KMAus10 coverage!
kdelarue9:44am via dabr
We need to change the employee/employer model to one of equal status - we need trust to work together. #kmaus10
LexBartlett9:44am via UberTwitter
RT @miladyred: People not just working for employers but investing in themselves and their futures so prosperity helps both sides #kmaus10
miladyred9:43am via Seesmic Web
People not just working for employers but investing in themselves and their futures so prosperity helps both sides #kmaus10
metaphorage9:43am via Twitter for iPhone
Jerry Ash #KMaus10 a danger of the free agent era that some may become knowledge horders - misunderstanding that giving drives receiving
LexBartlett9:43am via UberTwitter
RT @lukegrange: Those who share get more than they give#KMaus10
helmitch9:43am via Mobile Web
#kmaus10 knowledge-sharing: those who share get more than they give. Jerry Ash
meretajma9:43am via dabr
RT @kdelarue: "You are all free agents!" ("Yes, we are all free agents!") <"Err, I'm not..."> ("Shh!") #kmaus10
lukegrange9:42am via Twitterrific
Those who share get more than they give #KMaus10
lukegrange9:42am via Twitterrific
RT @Metaphorage Jerry Ash #KMaus10 "Free Agents" are the way forward for Personal KM. It is now a talent market which values knowledge.
miladyred9:42am via Seesmic Web
Conditions of fear, resource scarcity, aggression - how do we shape and participate in collaboration if not by change #kmaus10
kdelarue9:41am via dabr
"You are all free agents!" ("Yes, we are all free agents!") <"Err, I'm not..."> ("Shh!") #kmaus10
DeltaKnowledge9:40am via TweetDeck
Jerry Ash: #KMAus10 Industrial Age shoddy mining practices? "My dear, Italians are cheaper than roof supports.” People were seem as tools.
kdelarue9:39am via dabr
Incidentally, any #kmers, #kmlf or #kmedu people out there, follow #kmaus10 for the next couple of days - good stuff coming!
DeltaKnowledge9:38am via TweetDeck
@kdelarue At #KMAus10 with @corza @stangarfield @mlambert& lots of others.
miladyred9:37am via Twitter for iPhone
RT @metaphorage: Jerry Ash #KMaus10 management wake up call- you don't own your people, you need a model which engages free agents for collective benefit.
LexBartlett9:37am via UberTwitter
RT @meretajma: #KMAus10 Free agent phenomenon gives business a wake up call- they now longer own employees . Ppl assets rather than chattel.
kdelarue9:37am via dabr
The basic principles Jerry is talking about are closely related to my presentation at last month's #kmlf (The Idea Monopoly?)#kmaus10
miladyred9:36am via Seesmic Web
Is a conscious raising exercise on all sides, people to be valued and to recognise that value themselves given their mobility#kmaus10
lukegrange9:36am via Twitterrific
We need a new employer model in light of the Free Agent way of thinking #kmaus10
metaphorage9:35am via Twitter for iPhone
Jerry Ash #KMaus10 management wake up call- you don't own your people, you need a model which engages free agents for collective benefit.
meretajma9:35am via Echofon
#KMAus10 Free agent phenomenon gives business a wake up call- they now longer own employees . Ppl assets rather than chattel.
metaphorage9:34am via Twitter for iPhone
Jerry Ash #KMaus10 "Free Agents" are the way forward for Personal Knowledge Management. It is now a talent market which values knowledge.
kdelarue9:34am via dabr
Ok, now it's fairly obvious I came in a little late to #kmaus10! Lots of good people already tweeting Jerry's words.
meretajma9:33am via UberTwitter
RT @LexBartlett: RT @metaphorage: Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven
miladyred9:33am via Seesmic Web
It's really a situation of creating cultures where free agents are motivated to share and companies to encourage this #kmaus10
helmitch9:32am via Mobile Web
#kmaus10 in knowledge economy, people matter. We learn + grow in every exchange, thus can contribute more.
miladyred9:32am via Seesmic Web
How do we see this situation as an opportunity rather than continuing to do KM by stealth or in a limited way #kmaus10
metaphorage9:30am via Twitter for iPhone
Jerry Ash #KMaus10 the court of public opinion is very influential in what happens (andwhat doesn't).
helmitch9:30am via Mobile Web
#kmaus10 knowledge is not labour, as it is viewed in the industrial model. Must bring KM into C21.
LexBartlett9:29am via UberTwitter
RT @metaphorage: Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven
Dipty839:29am via Twitter for iPhone
#kmaus10 International keynote speaker, Jerry Ash presenting @KMAUS 2010 about managing knowledge in an uncommitted relationship
miladyred9:28am via Seesmic Web
People are fundamental to recovery in a knowledge & consumer based econonomy. KM needs to continue to challenge mgmt to believe #kmaus10
metaphorage9:28am via Twitter for iPhone
Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven
LexBartlett9:28am via UberTwitter
RT @meretajma: #KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash
meretajma9:28am via Echofon
Jobless recovery like being 'almost pregnant' #KMAus10
meretajma9:27am via Echofon
#KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash
helmitch9:27am via Mobile Web
#kmaus10 very difficult for business + industry + economics to evolve: people need to become free agents.
miladyred9:25am via Seesmic Web
There seems to be an ongoing idea of knowledge as something to be fearful of - capture it, codify it, corral it, control it. #kmaus10
lukegrange9:25am via Twitterrific
During the early 90s through BPR people were referred to as cost and not labour #kmaus10 Has this changed?
metaphorage9:25am via Twitter for iPhone
Jerry Ash #KMaus10 management now get that intellectual capital is valuable, but try to capture it before people leave: wrong focus!
helmitch9:23am via Mobile Web
#kmaus10 Jerry Ash taking us on journey of history of KM, how do (or do not) we value people + their knowledge?
michellelamb9:23am via HootSuite
#kmaus10 Jerry Ash reviewing the knowledge loss of the downsizing era - do you think we learnt from that?
miladyred9:23am via Seesmic Web
You can see the perspectives of workers as a threat to cash flow rather than an asset to be valued still existing in current mgmt#kmaus10
metaphorage9:22am via Twitter for iPhone
Jerry Ash #KMaus10 intellectual capital still not valued as it should be through recent financial crisis. People still first cost reduction
LexBartlett9:22am via UberTwitter
RT @metaphorage: Jerry Ash at #KMaus10 ironically early collaborations created a "them & us" conflict between management & labour resources.
meretajma9:20am via Echofon
From them and us to appeasement and discussion- foundations for KM and thoughts of Drucker etc but old ideas still prevail#KMAus10
michellelamb9:19am via HootSuite
#kmaus10 the unlearning we need 2 do is around working relationship of the past that were disfunctional to what could be, with collaboration
metaphorage9:19am via Twitter for iPhone
Jerry Ash at #KMaus10 ironically early collaborations created a "them & us" conflict between management & labour resources.
miladyred9:18am via Seesmic Web
Really good point about the challenge of collaboration in an Us/Them working dynamic #kmaus10 boom or bust regardless
metaphorage9:17am via Twitter for iPhone
Jerry Ash at #KMaus10 the union movement was the first form of worker collaboration around the turn of the century.
LexBartlett9:17am via UberTwitter
RT @meretajma: Unions one of the early examples of collaboration in the workplace- Jerry Ash #KMAus10
LexBartlett9:17am via UberTwitter
RT @miladyred: #kmaus10 changing expectations in the workforce from both employers and employees creating new challenges for both sides
meretajma9:16am via Echofon
Unions one of the early examples of collaboration in the workplace- Jerry Ash #KMAus10
michellelamb9:16am via HootSuite
#kmaus10 Jerry Ash reviewing the history of "management" - as u listen it is easy to understand the legacy we have today-challenge 2 unlearn
metaphorage9:16am via Twitter for iPhone
Jerry Ash at #KMaus10 covering a history of human capital and collaboration.
LexBartlett9:11am via UberTwitter
RT @meretajma: #KMAus10 Jerry Ash putting his editing skills to use by changing up his keynote presentation
miladyred9:11am via Seesmic Web
#kmaus10 changing expectations in the workforce from both employers and employees creating new challenges for both sides
meretajma9:10am via Echofon
#KMAus10 Jerry Ash putting his editing skills to use by changing up his keynote presentation
meretajma9:08am via Echofon
#KMAus10 Arthur Shelley kicks off the event asking us to make our experiences alarming- more great storytelling.
lukegrange9:07am via AudioBoo
audioBoo: Opening of #kmaus10 in Sydney @metaphoragehttp://boo.fm/b154634
miladyred9:07am via Seesmic Web
#kmaus10 @Metaphorage challenging us nicely to step outside our predicted experience before introducing Jerry Ash
helmitch9:05am via Mobile Web
"If you already knew it, why would you be here" @metaphoragesets the tone for our time together at #kmaus10
michellelamb9:03am via HootSuite
#kmaus10 just beginning the day, nice frame @Metaphorage
stangarfield9:01am via TweetChat
Arthur Shelley @Metaphorage kicking off KM and Collaboration Australia 2010 in Sydney with good humor #kmaus10
helmitch8:54am via Mobile Web
#kmaus10 kicking off now
lukegrange8:09am via Twitterrific
On my way to #kmaus10 and preparing my brain for sponge mode http://yfrog.com/2mchzpj
helmitch7:46am via Mobile Web
Walking across the sydney harbour bridge on my way to#kmaus10. Cloudy, cool, chance of rain. Great view.
p0lygl0tt7:26am via Twitter for iPhone
is at #kmaus10 this week
KMeducation5:42am via bitly
RT @DavidGurteen: KM Australia tweets - #kmaus10http://bit.ly/aE5hlu #KM
DavidGurteen5:21am via bitly
KM Australia tweets - #kmaus10 http://bit.ly/aE5hlu #KM
corzaJul 20, 11:07pm via web
Kicking the bucket again #kbucket @kbuckethttp://knowledgebucket.wik.is . Will be sharing the love at#kmaus10. See you there