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Leadership and Creating a Culture of Innovation
Innovation Leadership 101
Leadership and Creating a Culture of Innovation
Innovation Leadership 101
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AgendaAgenda Introductions
Shawnee mES Audience
Workshop Wrap Up
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ExpectationsExpectations We will move fast – like some organizations’ take on
Innovation Setting aside preconceived ideas – being open to what
you hear Some of what you hear will be contradictory – how you
do Innovation is based on… it depends No more an exact science than TQM or many other
business management initiatives Set phones to “vibrate”
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ObjectivesObjectives Understanding different types of Innovation The difference between ideation, creativity
and brainstorming What makes an innovative culture The characteristics of Leaders in innovative
cultures If you haven’t started being innovative –
why not?
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Did You KnowDid You Know
Did You Know? – Karl Fisch et al. Arapahoe High School, Littleton, CO
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Brands Predicted to Disappear in 2012 (source WSJ)Brands Predicted to Disappear in 2012 (source WSJ)
http://247wallst.com/2011/06/22/247-wall-st-ten-brands-that-will-disappear-in-2012/
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Brands Predicted to Disappear in 2012 (source WSJ)Brands Predicted to Disappear in 2012 (source WSJ)
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The IPhoneThe IPhone
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The IPhoneThe IPhone
“Because our cell phones suck”
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Library LunacyLibrary Lunacy
A public library made a sudden announcement that members could now borrow up to ten books at a time and had up to six months to return them.
Why?
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Library LunacyLibrary Lunacy
Answer The library was moving to new premises and had
very little money for the move. By allowing the borrowers extra time they ensured that the members ended up moving a large volume of the total number of books
What is Innovation?What is Innovation?
Take about five minutes and write your definition of Innovation Don’t worry, at this point there are no right or
wrong answers Once everyone is done we will share our
individual responses with the class
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Why the Buzz around Innovation and Why Now?Why the Buzz around Innovation and Why Now? A recent Wired magazine issue had over 43
references about Innovation Cycles The internet, social media, the explosion in
connectivity If you’re all about continuous improvement
you’re toast. If you’re not innovating you’re just waiting to be overtaken.
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Two Types of InnovationTwo Types of Innovation
Evolutionary Innovation (Sustaining) Revolutionary Innovation (Disruptive) What examples do you have that fit one of
these models?
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Ideation, Creativity, BrainstormingIdeation, Creativity, Brainstorming
The difference between ideation, creativity and brainstorming
An Innovative Look at InnovationAn Innovative Look at Innovation
Where Good Ideas Come From – Steven Johnson
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What is CultureWhat is Culture
Divide into groups and come up with a definition
Artifacts
Espoused Values
Schein’s Culture ModelSchein’s Culture Model
Visible organizational structures, processes, norms
Strategies, goals, and philosophies that are justifications for things
being as they are
Unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings; the
ultimate source of values and action
Basic Underlying Assumptions
Visible and
Known
Invisible and
Unspoken
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Culture is so strong that people will deny, minimize, ridicule, or dismiss the reality of what they see or experience if it conflicts with their core culture assumptions.
This is where culture gets its real power!
“Culture eats strategy for breakfast”“Culture eats strategy for breakfast”
Culture
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Encouraging InnovationEncouraging Innovation
Michael Bills Ohio State University
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The Innovative Culture at 3MThe Innovative Culture at 3M
3M
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Four Stages of the Creative ProcessFour Stages of the Creative Process Preparation Incubation Illumination Execution
Source Dr. A. J. Schuler
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LeadershipLeadership Leadership
Homework – Article from NY Times Leader
What did he do? What were his characteristics? Building Work/taking time Collaboration
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What Every Manager Needs to KnowWhat Every Manager Needs to Know Creating a Culture of Innovation - David
Kester, Chief Executive, Design Council
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Understanding the Creative/Innovative ProcessUnderstanding the Creative/Innovative Process Think about your organization Do you identify creative people? What can happen to your most creative
talent? Getting ahead through politics
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The Creative ProcessThe Creative Process Train Managers in the Creative Process
Selecting promising innovators Create “buffer zones” for the most innovative
people Give innovators room to play Resist the temptation to look for immediate results Commit to driving the best ideas through to
implementation
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Leadership is Evolving?Leadership is Evolving?
Think – A Forum on Leadership
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Innovation at FacebookInnovation at Facebook A culture of move fast and break things Done is better than perfect
These two mantras appear everywhere around the company When hiring engineers – “we expect them to make a change to the
live production website within their first week” All-night Hackathons
Create an “escape velocity” for ideas Everyone has permission to fail In contrast to other businesses where there can be repercussions
for failure, at Facebook “what were we trying to do and why?” Incident reviews
Entrepreneurial thinking Leveraging massive scale
750 million users
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Encouraging InnovationEncouraging Innovation
Michael Bills – Ohio State University
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Innovate like GoogleInnovate like Google
Tom Davenport – Babson College Stopping at 5:40 Pay particular attention to what is said at the end
of this video
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In Your Own OrganizationIn Your Own Organization What is the tolerance for failure? How often do leaders act as if they might be
the smartest person in the room?
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Continuous LearningContinuous Learning
Looking at your own organization Can you honestly say there is a true passion for
continuous learning? Does your culture have this as an ingredient
Is it talked about but not a reality?
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Final ExerciseFinal Exercise In your group you will identify
5 attributes of an innovative culture 5 attributes needed by leaders to drive Innovation
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What you can do next?What you can do next? Now that you know more about innovation
Assess your culture What needs to change?
Assess your leadership at all levels Are you creating leaders that can lead Innovation?
Assess your hiring practices Do you even consider hiring highly creative or
individuals with entrepreneurial behaviors?
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An Entire World of PossibilityAn Entire World of Possibility
Eric Whitacre – Virtual Choir Psst…if you’re not following TED, you need
too
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ReferencesReferences Karl Fisch – Did You Know?
http://www.youtube.com/watch?v=cL9Wu2kWwSY Where Good Ideas Come From – Steven Johnson
http://www.innovationexcellence.com/blog/2011/08/13/where-good-ideas-come-from
Michael Bills – Ohio State University http://www.youtube.com/watch?v=TRZnAsr9cp0
The Innovative Culture at 3M http://www.youtube.com/watch?v=CLIX9yJZosk&feature=related
Creating a Culture of Innovation – David Kester, Chief Executive, Design Council http://www.youtube.com/watch?v=KyqJGdIMcas
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ReferencesReferences Think – A Forum on Leadership
http://www.youtube.com/ibm?v=YjMTx4b6bLw&lr=1 Michael Bills – Ohio State University
http://www.youtube.com/watch?v=TRZnAsr9cp0 Tom Davenport – Babson College
http://www.youtube.com/watch?feature=endscreen&NR=1&v=QOioQxtJ4jl
Moving fast, breaking things: Facebook’s Innovation Culture http://www.i-cio.com/features/july-2011/facebooks-innovation-cultur
e How Google has created a culture of innovation
http://www.makibie.com/blog/uncategorized/how-google-has-created-a-culture-of-innovation
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mES ResourcesmES Resources mEnterprise Solutions YouTube Channel
http://www.youtube.com/user/mEnterpriseSolutions?feature=mhee mEnterprise Solutions slideshare Channel
http://www.slideshare.net/mes_team mEnterprise Solutions Website
www.mEnterpriseSolutions.com. Marianne’s contact info
LinkedIn Profile: http://www.linkedin.com/pub/marianne-chester/7/bb3/511 Email: [email protected] Phone: 570.460.9599
Tom’s LinkedIn Profile LinkedIn Profile: http://www.linkedin.com/pub/tom-rhiel/8/352/64 Email: [email protected] Phone: 303.885.4400