1. Module One: The Role of the Leader Identify the qualities of an effective manager. Assess different leadership styles. Improve your understanding of the managers role. Appreciate other departments roles in relation to your own .

2. What makes an Effective Manager? They have a balance of the three qualities.PersonalInterpersonalOrganizationalThey are flexible enough to adapt the right skills to the right circumstances. 3. My Views About People APeople are fundamentally lazy12345People enjoy work and achievementBPeople are interested only in their own benefit12345People like to help othersCPunishment is counterproductive12345Punishment gets resultsDMost people are basically involved with their work12345Most people have no real interested in the work they doEPeople are basically shy12345People are basically dishonestFDiscipline and control produce the best results12345People are basically open in their dealings with othersGPeople are not interested in company objectives12345People are interested in the objectives of the company they work forHPeople avoid responsibility12345People are enjoy responsibility 4. Different Leadership StylesPeople of consequences, a not Most humans have quite Threat most peoples bothany Peoples commitment to or high It is in naturally put nature physicalof imagination, ingenuity, degree accept responsibility but enforcing relates to the rewards objective control areeffort into only to and mental not the only theircreativity in solving and work. means of ensuring effort at work. associated with achieving them. to seek it. organizational problems.Most people change. are prefers Therefore, most people need People nature people The average have an inherentto be By theirresisthuman being self-dislike of work and will avoid it if forced or and and aims much to be directed dont careto avoid centered, threatened with at all possible. consequences They have little accountability. in order to get them about the needs of the company. to perform mainly wanting just to be ambitionto the required standards. secure. 5. Different Leadership StylesConcentrate on the TASKConcentrate on the PEOPLEThe degree of combination of the two depends on the SITUATION and the PEOPLE. 6. My Views About People A12345SCOREB12345SCOREC5 4321SCORED54321SCOREE54321SCOREF12345SCOREG12345SCOREH12345SCORE TOTALThe score closer to O your preference is:The score closer to 45 your preference is: 7. The Role of the Manager Sterling track record Open, collaborative spirit Develops partnerships Strives for trust throughout the company People should feel empoweredAngela Ahrendts 8. The Role of the Manager Known to scream at employees Extreme perfectionist Ferocious drive Strong instinct for what works People do as I saySteve Jobs 9. Role Maps MarketingBobSalesRoles can be poorly defined. PurchasingPeople will be unclear about: Dave Limits of authority ExpectationsGloriaBobSusan Performance evaluation. Dave if there is clarity with Even their role, there can be parts of their role Traditional Hierarchy Organizational Chart that contradict Other one another.Amy Bobs BossJohnVendorsStewartTeam Members 10. Summary Qualities of a ManagerLeadership StyleManagers RolePersonalTheory X TASK orientedInterpersonalTheory Y PEOPLE orientedNeed a combination of TASK and PEOPLE skillsOrganizationalImportance of developing relationshipsFlexible balance between all threeDifferent situations and people require different stylesRole Maps Help to reduce confusion over: Poorly defined roles Contradictory roles 11. Assignments 1. Complete the Assessment 2. Strengths and Weakness T-Chart 3. Role Map