#Data2Lead

Leading Without Formal Authority — By Using Data

Prof. Terri Griffith, Ph.D.

T@TerriGriffith.com @TerriGriffith

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#Data2Lead

Slideshare.net/TerriGriffith

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#Data2Lead

Wisdom

Knowledge

Information

Data

Ackoff, 1998

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Data is Beautiful

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Data Comes From Interesting Sources

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Data is Actionable

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We (and Others), Have Valuable Data

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What does Google know about how we all work?

First drafts versus final drafts. What emails get answered? When should a particular person get a particular kind of email -- route it that way. Physical activity and productivity…

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What does Facebook know?

They know how to code emotion. They know when an invitation is sent. Do they know more about power and influence than any organization before them?

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What Do We Know?

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What Do We Know?

Foundations for your authority:

Past work, avocations, network, work, and the data you collect

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We Need Data to Lead

Developing a Data Focused Approach to

Managing Your Human, Technical &

Organizational Resources

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Who’s Doing The Work?

Employee

Artificial

Intelligence

Contractor

Crowd Outsource

Freelancer

#Data2Leadhttp://www.millennialinc.com/Millennial_Inc_PRINTPDF.pdf

“The average 26-year-old …changed jobs

an astounding seven times from age 18,

in search of something more.”

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Crowd-Based…Funding

AdvertisingTranslation via

Captcha

Innovation

Tagging Photos

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Complicated Times Need A Multidimensional Approach

No “Silver Bullet” Solutions

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3 Dimensions

Managed in

Concert

Outcomes

Assessed &

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An Example:Data, Emotion, and Influence

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Leadership

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124,718

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124,718Number of leadership books on Amazon

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125,611…Number of leadership books on Amazon – Most about interpersonal leadership

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+120

additional

responses

to Berkun’s

post

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Work is distributed in time and place; more often enabled by technology than location.

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Move away from pure focus on

“leaders” and toward practices of :

Anticipation

Visioning

Creating flexible alternatives

Initiation of change

Extrapolating from Ireland & Hitt, 1999

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We Need DataEspecially Without Formal

Authority

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Good alternatives are key to negotiation success (BATNA)- both because you have an

alternative and in how it changes your behavior

Use data to develop stronger BATNAs

Data is Power

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“Evidence-based management is conducted best not by know-it-alls but by managers who profoundly appreciate how much they do not know.”Profs. Jeffrey Pfeffer & Robert I. Sutton, authors of Hard Facts: Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-based Management

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Let’s Get to Work

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Let’s Get to Work

Light-weight (and heavy-weight) experiments to help you

lead

Iterate

Stop-Look-Listen

Mix/Negotiate:

Human, Technical & Org

Dimensions

EvaluateEvaluate

Share

Iterate

Stop-Look-Listen

Mix/Negotiate:

Human, Technical & Org

Dimensions

EvaluateEvaluate

Share

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http://www.thermofisher.com/en/about-us/

homegrown-stem-challenge-goes-statewide-in-pennsylvania.html

STEM Design

Challenge

Amy Cribbs and Jill Jones

2010 – present

“..job growth in STEM-

related fields is outpacing

the size of the workforce”

“The Challenge is vital to

the mission of Thermo

Fisher Scientific - -to

enable our customers to

make the world healthier,

cleaner and safer”

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Identify an outreach or onboarding need… or, address the critical issue waiting for you back in your office

In pairs, 8 minutes -- Not designing yet

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Assess the environment

Stop to reflect – don’t reinvent the

wheel

Consider all your human, technical, &

organizational resources

Learn from the past, but don’t be limited

OK to brainstorm separately, but then

share

Stop – Look -- Listen

Iterate

Stop-Look-Listen

Mix/Negotiate:

Human, Technical & Org

Dimensions

EvaluateEvaluate

Share

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IDEO Designers: One Week in Two Minutes

Fisher, Ury, & Patton, Getting to Yes

Griffith, Plugged-In Manager

Mix/Negotiate a Prototype Solution

Separate the people from the

problem

Interests, not positions

Variety of options

Agreement based on objective

criteria

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Start building/drawing – mere action is good

Build with the stakeholders in mind

Bad prototypes are good

Great time for sticky notes, white boards, etc.

10 minutes:

Drawn from d.school, Intuit, and IDEO

advice

Iterate

Stop-Look-Listen

Mix/Negotiate:

Human, Technical & Org

Dimensions

Evaluate

Share

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Identify a leap of faith assumption (see worksheet)

2 minutes

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Test your leap of faith assumption

Why 2 minutes?

2 minutes

Because You Can

Mullins & Kosimar – Getting to Plan B

Antilog Analog

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Plan a deeper test of your next leap of faith assumption

Google Glass in 45 minutes?Intuit Lean DesignIn

5 minutes

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Support a Culture of Data

Be a model for others, ask for data from peers,

support your team as they develop their skills

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Lead by Letting Go

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Let go of

20th century orgboundaries and processes

#Data2LeadPhoto Credit: Rob Shenk

Hold tight to

your performance standards, your relationships, the value of education, and the laws of physics -- Data

#Data2Lead

T@TerriGriffith.com@TerriGriffith

Background and Additional Readings

terrigriffith.com/blog