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Tlohelang (Peter) Aumane
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Emerging Economies: Trends, Risks, Challenges and Potential Solutions - LesothoCRF Conference 2013Auckland New Zealand
Tlohelang AumaneDirector (also Registrar of companies)One Stop Business Facilitation Center
Outline
• Who we are• Trends• Risks• Challenges• Solutions• Potential solutions
Lesotho
• Population: 2 Million, Capital: 270 000• Area: 30 355 sq. km• UN Classification: Least Developed Country• WB Classification: Lower Middle Income• GDP Growth: 5.7%• Currency: Maloti pegged at par with ZAR• Major Economic drivers: Mining, textile and
clothing, water, agriculture, wool and mohair
The One-Stop Business Facilitation Centre
Where we are with the OBFC
OBFC Mandate
The mandate of the OBFC is to bring together and deliver a streamlined and integrated suite of business services for enterprises and investors. In this way the OBFC contributes in the investment climate, the ease of doing business, and the facilitation of increased trade and investment in Lesotho
04/10/2023 5
OBFC Mission
To support increased trade and investment in Lesotho through providing efficient and friendly business services to its customers and advocating for a more business friendly regulatory environment in Lesotho
04/10/2023 6
The functions• Company registration• Tax registration• Trade licensing• Industrial licensing• Export visas• Import rebates• Work permits• Residence permits• International Trade Administration
Priorities for 2013• OBFC legislation• OBFC Roll out• Compliance and Enforcement Unit
– Training and Education– Complaints– Inspections
• Re registration• Enhancement of Company Registry System• Communicate with clients (Implement FAMOS Check
recommendations)
WB-DB– Starting a Business
Procedures Time Cost Paid in Min Capital
New Zealand 1 1 0.4 0.0
Sub Africa 8 37 81.2 129.8
OECD 5 13 14.1 14.1
Ranking Procedures Time Cost Paid in Min Capital
Lesotho 79 7 24 13.0 0.0
South Africa
53 5 19 0.3 0.0
Botswana 99 10 61 1.6 0.0
Swaziland 165 12 56 24.1 0.4
Challenges
• Resistance to regulatory reforms• Delays in gazetting regulatory reforms• Lack of understanding of the rationale and
importance of the OSS among stakeholders• Insufficient IT infrustructure and high
communication costs• Funding
Challenges continued
• Political support• Fragmented delivery of services by individual
ministries from separate locations• Focus on control and compliance in the design
of processes• Governance is weak• Inward focus by government ministries
Potential solutions
• Identify quick wins• Involved and supportive political champion/s• Dedicated and secure budget• Culture of customer service and business
facilitation• An outward, client oriented orientation• Regular structured engagements with clients• The use of efficient, streamlined and automated
business processes and information technology
Potential Solutions
• Effective governance arrangements and institutional capacity– Human and financial resources– Internal systems– Business Processes– Infrastructure
• Harmonise member states domestic laws and policies in the regions
• Improve stakeholder participation• Effective one stop shops
