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Worksheet for 'mini-workshop' on insights from current developments and practice in enterprise-architecture (BCS-EA conference, London, October 2012) This worksheet should be used in parallel with the associated presentation. The main part of the presentation is split into eight 'chunks', each tackling a single 'lesson-learnt' from trying to explain EA themes to others in real-world EA practice. Each 'chunk' is timed as around two minutes of background and overview (the bulk of the slides, between the respective 'Challenge' and 'Practice'), and then four minutes pair-discussion around the questions summarised on the respective 'Practice' slide. With two minutes at the start for overall lead-in, and ten minutes at the end for general discussion about what came up for participants during the Practice sections, this fits exactly into a one-hour time-slot. This worked very well for that conference, but do feel free to adapt the timings for your own needs as appropriate. Use this worksheet to document the respective Practice sections. The large symbol in the middle of the open space below item #3 ("It depends...") represents a single service - of any kind, anywhere in the enterprise, and at any level, from business-service right down to low-level web-service - that you can use as a base from which to model relationships and interdependencies between services. (See http://www.slideshare.net/tetradian/lessonslearnt-in-ea-articulation for the associated presentation.)
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3: “It depends…” Create consistency and awareness of interdependence across the architecture Practice: Interdependence How do the services serve each other? • Service-consumption (before, during,
after) • Service-provision (before, during,
after) • Direction, coordination, validation • Investor, beneficiary, governance How do the services talk with each other? What stories do they exchange? And why?
4: “Everything changes” Expect change in the architecture Practice: Change If everything’s changing, how can you know that you’ve arrived? What map can you use if ‘there’ isn’t there when you get there?
5: “Where are we headed?” Create a stable anchor-direction for the architecture Practice: Direction What guiding-star for the enterprise? • Focus (the focus of interest to
everyone in the shared-enterprise) • Action (what is being done to or
with or about the concern) • Qualifier (the emotive driver for
action on the concern) How to link organization with enterprise?
6: “Share the story” Create awareness of architecture as a shared responsibility for and of everyone Practice: Engagement How can you include people in the story? • Engage everyone in building the story • Make it personal: anecdotes, images,
photos • Support conversation and
communication • Make it their story What else can you do to share the story?
7: “Embrace the senses” Create stronger engagement in the architecture Practice: Senses What can you do to engage the senses? • Texture • Shape • Sound • Scent • Taste How to make the architecture tangible?
8: “Architecture as story” Describe relationships between structure and story, organisation and enterprise, and the human aspects of architecture, to architects from the defence-industry Practice: Story Use a story to explain an abstract idea • Make it visual, vibrant, engaging • Make it personal, human, ‘real-world’ • Include all of the senses • Make it their story – their terms,
their jokes What else to engage your audience in the story?
Further information: Contact: Tom Graves [Tetradian Consulting]
Phone 0781 560 6624 (intl: +44 781 560 6624); Skype: tom_graves
Email: [email protected]
Twitter: @tetradian ( http://twitter.com/tetradian )
Weblog: http://weblog.tetradian.com
Slidedecks: http://www.slideshare.net/tetradian
Publishing: http://tetradianbooks.com and http://leanpub.com/u/tetradian
Books: The enterprise as story: the role of narrative in enterprise-architecture (2012) Mapping the enterprise: modelling the enterprise as services with the Enterprise Canvas (2010) Everyday enterprise-architecture: sensemaking, strategy, structures and solutions (2010) Doing enterprise-architecture: process and practice in the real enterprise (2009)
Worksheet
Eight real-world challenges from EA practice
1: “It’s all about service” Change business focus from product to service Practice: Service Products always imply a service… • Whom do you serve, and how? • How will you know you’ve served? • How will you know you’ve served
well? • Who decides? How do you move from product to service?
2: “Which point of view?” Use the architecture to help strategists to break out of the self-centric box Practice: Perspective What changes as you change perspective? • Inside-in • Inside-out • Outside-in • Outside-out What do these differences imply? To whom?
