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Magicman: Repair Services for Everyone Presented by Gary Clarke, Operations Manager

Magicman: Repair Services for Everyone

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Page 1: Magicman: Repair Services for Everyone

Magicman: Repair Services for Everyone

Presented byGary Clarke, Operations Manager

Page 2: Magicman: Repair Services for Everyone

What we do

Our technicians repair and restore damaged surfaces, providing our customers with huge savings in both cost and disruption, as well as providing the environmental benefit of waste reduction.

Page 3: Magicman: Repair Services for Everyone

Trusted across different industriesThanks to our proven track record we are the preferred supplier to most of the Top 50 construction companies in the UK, a growing number of global insurance giants and many shipping operators including...

Page 4: Magicman: Repair Services for Everyone

Major projects include…

2012 Olympic Park & Village, London

Ericsson’s Headquarters, Stockholm

The Foreign Office, London

Guy's and St Thomas's Hospitals, London

Kensington Palace Gardens, London

King Edward Memorial Hospital, Bermuda

Heathrow terminal 5 and 2, London

Imperial War Museum, London

Islamabad British High Commision, Pakistan

Nya Karolinska University Hospital, Stockholm

O2 Arena and Arsenal Emirates Stadium, London

St. Pancras International, London

Page 5: Magicman: Repair Services for Everyone

Our core offering

Don’t replace, repair. By copying the colours, patterns, and textures of existing surfaces we save the need to replace damaged items.

Significant cost savings when compared to replacement.

Enormous environmental benefits.

Permanent high quality solutions, not cosmetic repairs.

Page 6: Magicman: Repair Services for Everyone

Our core offering

First time repair success rate of over 90%.

Reduce the risk of ancillary damage and the disruption caused during replacement.

Many items are back in use within hours.

All our repairs carry a one year warranty.

Page 7: Magicman: Repair Services for Everyone

Before

This chip to a surgery work surface is unsightly and a bacteria trap. To replace it would be disruptive and expensive. A Magicman repair is the perfect, cost effective solution.

After

Page 8: Magicman: Repair Services for Everyone

Before

The damage to this refrigerated cabinet door is unsightly and it may not be possible to source a replacement to match those surrounding it, especially with discontinued ranges. A Magicman repair solves this problem.

After

Page 9: Magicman: Repair Services for Everyone

Before

Properties contain furniture and fixtures made from different materials with varied surfaces. Magicman can repair virtually any hard surface.

After

Page 10: Magicman: Repair Services for Everyone

Before

This damaged surface was picked up by an inspection team. As the damage goes across a mitre joint, it would require the replacement of both sections of work top. A Magicman repair saves the huge disruption this would cause.

After

Page 11: Magicman: Repair Services for Everyone

Before After

To replace this work top would also require a plumber to remove and refit the basin. A Magicman repair saves the additional cost.

Page 12: Magicman: Repair Services for Everyone

Before

After new grab rails were fitted in an accessible washroom, the holes from the previous fitting caused a real issue - how to remove and replace the tiles without causing lots of ancillary damage? A Magicman repair is the solution.

After

Page 13: Magicman: Repair Services for Everyone

Before

Magicman’s skilled Technicians are trained to rebuild surfaces where elements are completely missing.

After

Page 14: Magicman: Repair Services for Everyone

Before After

This damage to a clinic staircase gives a poor impression to visitors. A Magicman repair is the quick and easy remedy.

Page 15: Magicman: Repair Services for Everyone

Before

Impact damage to a wash basin could put it is out of service until a replacement could be fitted. Magicman can repair all types of sanitary ware.

After

Page 16: Magicman: Repair Services for Everyone

Before

Even extreme damage can be repaired in situ. This basin was ready to use again in only a few hours.

After

Page 17: Magicman: Repair Services for Everyone

Before

During a security upgrade, a cipher lock was fitted to this door and the existing dead lock was removed. A Magicman repair completes the process.

After

Page 18: Magicman: Repair Services for Everyone

Before After

A door with a damaged bottom edge. Copying grain patterns and colours is second nature to a skilled Magicman Technician.

Page 19: Magicman: Repair Services for Everyone

Before

External surfaces also suffer from damage and fading due to UV exposure. Here a low level cill has been repaired saving the damaged item from ending up in landfill.

After

Page 20: Magicman: Repair Services for Everyone

Why use Magicman?

Cost saving – repair is more economic than replacing.

Convenience – no disruption, repairs conducted in-situ.

Quality – experience and expertise.

Credentials – the UK’s only fully accredited repair specialist.

Compliant – fully trained in health and safety procedures.

Good for the environment – reduce waste to landfill.

Page 21: Magicman: Repair Services for Everyone

Magicman Training Academy

Page 22: Magicman: Repair Services for Everyone

Magicman recently invested nearly £200,000 in new training facilities.

It gives us the scalability to meet the needs of new and existing clients.

Training includes hard surface repairs, customer service and health and safety.

Magicman are OHSAS 18001-2007 accredited. Less than 1% of UK companies achieve this accreditation.

Magicman Training Academy

Page 23: Magicman: Repair Services for Everyone

So far, we have trained close to 100 Magicman repair technicians and the number is increasing month on month.

Page 24: Magicman: Repair Services for Everyone

Our certifications guarantee our quality

Page 25: Magicman: Repair Services for Everyone

Customer focused and forward thinking

Magicman constantly evaluates new products and techniques and always seek ways to improve customer interaction.

Recently we launched a Magicman app for iPhones, Android and Amazon Fire devices.

This enables customers to upload photos of damaged items direct from their device and get our advice easily and quickly.

Page 26: Magicman: Repair Services for Everyone

Our customers say…

“Magicman have exceeded our previous expectations of a surface repair company, particularly in the recovery of items usually deemed scrap.” – Carnival UK

“A truly genuine success for both businesses but more importantly a winning solution for our customers” – B&Q

“Magicman did very well in coping with the Ministry of Defence's strict access requirements and continued thereafter to deliver a professional and prompt service whenever called upon.” – BAM Construction

Page 27: Magicman: Repair Services for Everyone

Thank you for interest in Magicman

Page 28: Magicman: Repair Services for Everyone

Get in Touch

Gary ClarkeOperations Manager

07725 [email protected]

For further information visit magicman.co.uk

“I am always available to discuss how Magicman can help you and your teams.”