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Enterprise Mobility Services Providers remove the risk from mobility investments by using automation, standardized processes and highly trained staff to more cost-effectively stage, deploy, manage and support your mobile users. Efficiencies translate to lower overall cost of operations, more agility and increased productivity. PiiComm is pleased to share the feedback of our latest Voice of The Customer poll with a transportation firm to evaluate how they felt about our services after nine months of operation.
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[email protected] www.piicomm.ca 1.888.844.2007
CUSTOMER PROFILE BY THE NUMBERS
6,400 320M 12,000 $6B 210
CUSTOMER SURVEY RESULTS
CUSTOMER COMMENTS
“Customer service is great. Willingness to help is great.”
“Fast, reliable.” “Increased visibility.”
“I Like the portal and the simplicity of the whole process”
“Online web, user friendly and quicker.”
“Quick turn-around times and trouble shooting.”
“The service that we’re getting is faster” with PiiComm Receive A No Obligation Mobility Assessment
PiiComm’s Managed Services delivers employee productivity,
service assurance and business continuity with a strategic Return
on Investment. After 9 months of using the service, we polled
employees at a Global parcel and freight delivery firm about their
experiences and this is what they had to say…
MANAGED MOBILITY SERVICES
81% of users now
spend less time
creating orders
with PiiComm
than before “Service has
improved” with
PiiComm said
90% of users polled
71% of users report
that turnaround
times have
been reduced
57%
of the users
indicate that
trouble resolution
time is reduced
96%
of employees
would happily
recommend
PiiComm Services
DEVICES PACKAGES EMPLOYEES REVENUE COUNTRIES